Connecting Advertisers with Publishers: At its core, ClickDealer is an affiliate network that solves the problem of matching advertisers with suitable publishers. By providing a centralized platform, we streamline the process of finding advertising supply and demand sources, matching them to achieve optimal campaign performance on both sides, and establishing the ideal conditions for their continued cooperation.

Tracking and Analytics: ClickDealer helps solve the challenge of tracking and analytics by providing tools for both advertisers and publishers to monitor the performance of their campaigns on a granular level. This includes tracking clicks, events, conversions, and commissions across multiple comparative breakdowns, allowing for data-driven decision-making.

Payment Processing: ClickDealer ensures that affiliates receive their commissions when and where they choose. This eliminates the need for advertisers to manage individual payment transactions with multiple affiliates.

Resource Management: ClickDealer helps manage resources efficiently by providing a centralized hub for advertisers to set up affiliate programs and for publishers to find and join the ones most relevant to their specialization. This simplifies the management of multiple affiliate relationships for both parties.

In summary, ClickDealer addresses the challenges associated with creating and managing affiliate marketing programs, making it easier for businesses to expand their reach and for affiliates to monetize their online platforms.

ClickDealer, as an affiliate network, efficiently connects advertisers with publishers, streamlining the matching of supply and demand for optimal campaign performance. It provides robust tracking tools for granular insights into clicks, events, conversions, and commissions.

ClickDealer stands out with unique offerings, including an in-house tracking platform with a transaction validation API and shortlink generation. They also provide self-developed tools for traffic quality control and brand safety, along with exclusive placements and campaign optimization tools. Merchants benefit from a fee-free model, and dedicated managers bring vertical-specific expertise.

Innovations encompass fraud detection mechanisms, dynamic commission structures, and exclusive partnerships. ClickDealer facilitates faster payment processing and flexible solutions for publishers.

A case study with Walmart highlights ClickDealer's success, generating over $75 million in sales revenue through strategic SEO and PPC campaigns. Overall, ClickDealer addresses challenges in affiliate marketing, aiding businesses in expansion and affiliates in monetizing online platforms.

SyncSpider is an advanced integration solution designed to simplify and streamline eCommerce operations. At its core, SyncSpider addresses the critical problem of fragmented sales channels and disconnected systems that many online businesses face. Our solution seamlessly integrates various eCommerce platforms, marketplaces, CRM, and ERP systems, enabling businesses to manage their entire online presence from a single platform. This integration facilitates real-time data synchronization across all channels, ensuring consistent product information, pricing, inventory levels, and customer data.

SyncSpider is a cutting-edge e-commerce integration solution that addresses the challenges of fragmented sales channels and disjointed systems. It seamlessly integrates various e-commerce platforms, marketplaces, CRM, and ERP systems, providing businesses with a unified platform for managing their online presence. SyncSpider stands out with unparalleled flexibility, supporting diverse platforms, including niche and regional marketplaces, and offering customization capabilities for data mapping and workflows.

In the past year, SyncSpider introduced groundbreaking features such as enhanced AI-driven data analytics, a more robust API, and an improved user interface. The integration list expanded to cover over 360 platforms. The introduction of SyncSpider's DataHub, a centralized data management system, facilitates seamless aggregation, normalization, and distribution of data across channels, crucial for omnichannel strategies.

Real-world case studies, including success stories like Revolutionizing Business with SyncSpider's E-commerce Product Slider and Streamlining Beverage Logistics, showcase how businesses have transformed their operations using SyncSpider. These case studies provide insights into the measurable results achieved and highlight SyncSpider's role in enhancing efficiency for e-commerce endeavors.

SyncSpider is an advanced ERP integration and automation solution that revolutionizes how eCommerce businesses manage their operations. Our product addresses the critical challenge of integrating various business processes into a cohesive, efficient system. SyncSpider excels in automating and synchronizing key business functions like inventory management, order processing, customer relationship management, and financial reporting across multiple platforms. This integration results in streamlined operations, reduced manual errors, and increased productivity, making it an indispensable tool for modern eCommerce businesses.

SyncSpider, an advanced ERP integration and automation solution, transforms eCommerce operations by seamlessly synchronizing key functions like inventory management, order processing, CRM, and financial reporting across multiple platforms. This results in streamlined operations, reduced errors, and increased productivity, making it indispensable for modern eCommerce.

SyncSpider's distinction lies in exceptional adaptability and comprehensive integration capabilities, supporting various eCommerce systems, POS, accounting software, and more. Real-time data across integrated systems ensures up-to-date insights, and a user-friendly interface facilitates quick access to critical information.

Recent innovations include advanced automation for complex workflows, enhanced security features, cloud-based scalability, and the integration of machine learning algorithms for predictive analytics. The introduction of SyncSpider's DataHub, a transformative innovation in ERP solutions, provides sophisticated data management and analytics. It enables businesses to consolidate and analyze data efficiently, offering enhanced forecasting, resource planning, and performance tracking for informed decision-making.

Customer case studies showcase successful implementations, such as the integration with GlobeManager Plus and Schweighofer Software ERP, streamlining beverage logistics, and the Sonnleitner case study.

Notably, SyncSpider has demonstrated measurable success in enhancing operational efficiency, competitive advantage, and strategic planning for businesses utilizing its innovative ERP integration and automation platform.

In Allegro we want to simplify shopping and selling to be the most loved shopping destination in Europe. With ML Listing we bring 14 mln shoppers and many thousands of merchants together to maximize their mutual benefits - making it easier to find the best products and increasing merchants' sales. As part of this project, our aim was to improve the relevance of ads and search results for users by pushing irrelevant products further down in the search results. In the spirit of compressed commerce, this will make it easier for users to find what they want and for merchants to achieve better advertising results.

Allegro's ML Listing, a driving force in the e-commerce landscape, aims to simplify shopping for 14 million users and merchants. The platform strategically connects consumers and sellers, enhancing mutual benefits. Over the past year, Allegro showcased adaptability and innovation, implementing dynamic ad features that significantly improved user experiences and merchant outcomes.

Distinguished by its commitment to user-friendly tools, Allegro focuses on refining the relevance of ads and search results. Unlike static approaches, dynamic ad positioning reorders listings, seamlessly integrating ads for better contextual relevance. This technological edge extends to a unique machine learning model architecture, custom result scoring, and a distinct adaptation algorithm, contributing to superior outcomes compared to industry benchmarks.

Innovations include the integration of search and ad engines, resulting in a substantial 27% increase in Return on Advertising Spend (ROAS) for merchants. Globally enabled dynamic ad placement, requiring no user action, demonstrated its value through improved search experiences. Case studies reveal a 1% increase in search quality and remarkable gains for merchants—33% more views, an 18% rise in desktop click-through rates, and about 27% for mobile web traffic. Notably, Allegro now surpasses Google as the preferred product search engine in Poland, according to the Minds&Roses 2023 report.

We are a digital unit within the Schwarz Group that provides end customer solutions and platforms for all European countries in which Lidl is represented. Our Commerce Platform connects numerous backend services and enterprise resource planning systems and presents them in a clear and simple form for the customer. A completely self-developed content management system enables Lidl countries to integrate country-specific marketing content and brand information. This gives customers in all European countries access to the product range and assortment via the digital touchpoints App & Web.

The platform is designed and developed by agile product teams that work very closely with customers and their needs. User feedback is constantly obtained as part of the UX concept and features are evaluated for suitability and performance using usability and A/B tests.
In terms of accessibility, the platform already scores very well and is also easy to use for people with disabilities. Further enhancements are currently being worked on in order to be ready for the requirements of the European Accessibility Act 2025.

The key aspect of the Commerce Platform is that it functions as an omnichannel solution in countries where Lidl has an Online shop and is also used in countries with exclusively stationary businesses. This enables the platform to technically switch on additional Online shop countries quickly. The processes in the background are automated to such an extent that as little manual work as possible is required in the countries. 

From the customer's point of view, the content displayed is personalized in many areas of the platform so that customers are shown the information and offers that are relevant to them depending on their region, user behavior and preferences. Functions of the "Lidl Plus" loyalty program and the customer account with single sign-on are available and are being continuously expanded to enable even greater personalization, regardless of cookies.

The Digital Unit of Schwarz Group leads the transformation of the European retail landscape with a commitment to end-to-end customer solutions and platforms, operating in every European country where Lidl is present. Their Commerce Platform, integrating diverse backend services and enterprise resource planning systems, simplifies the customer journey, replicating the reliability of discount stores.

Key achievements include agile initiative execution, adherence to accessibility standards, and a dynamic omnichannel solution facilitating swift activation of online shop countries. Distinctive features encompass a personalized shopping experience, exclusive digital promotions, and a value-for-money ratio passed on to customers.

Innovations include the "One Customer Experience" navigation system, expanded omnichannel features like Lidl Plus accessibility on the web, and enhanced shopping journey features. The customer-centric approach tailors shopping journeys with personalized recommendations, incentives, and a dynamic Lidl Plus loyalty program, positioning the Digital Unit as a trailblazer in seamlessly blending traditional and digital retail channels for a personalized, value-driven experience across Europe.

Riverty offers multiple types of ‘Buy Now, Pay Later’ payment options and innovative features tailored for both B2C and B2B markets in nine European countries. We turn merchants' payment process into a frictionless experience, allowing consumers to pay on their terms and creating a customer friendly payment experience post-checkout. Our core BNPL products, such as 14-day invoice, fixed installments, secure direct debit, or monthly invoice, enable consumers to manage their payment terms and cultivate a sense of convenience and control.

By offering multiple payment options, merchants can boost conversion rates, increase order values, reduce cart abandonment, attract and retain customers, and ensure a seamless shopping experience.
 
Riverty takes away the risk and workload of managing payments. We assume the credit and fraud risk of the transaction at checkout, ensuring merchants consistently receive their funds on pre-scheduled dates. This not only provides peace of mind but also enhances cash flow predictability, laying the groundwork for sustainable business growth.

Riverty, a 'Buy Now, Pay Later' (BNPL) provider in nine European countries, transforms the payment process for both B2C and B2B markets. Core BNPL products, such as 14-day invoices and fixed installments, enhance the customer experience by providing payment flexibility.

Merchants benefit from increased conversion rates, higher order values, reduced cart abandonment, and improved customer retention. Riverty distinguishes itself by handling the entire BNPL process in-house, ensuring merchants receive funds predictably, reducing credit and fraud risks.

Unlike competitors, Riverty prioritizes merchant success by keeping their brand in focus beyond the checkout. With transparent pricing based on net sales after returns, Riverty merchants save up to 25% on payment processing costs on average compared to competitors. The goal is to offer end customers a positive payment experience with various options like pausing and deferring payments.

A notable innovation is Riverty's partnership with terStal, introducing in-store BNPL payments in the Netherlands. Fashion retailer terStal enhances the omnichannel experience, allowing customers to buy clothes in-store and pay later through the Riverty app.

A successful collaboration with EasyPark Group enables users of the EasyPark app to pay for parking via direct debit through Riverty, showcasing the company's commitment to user-friendly services.

For more information, visit: [Riverty Newsroom](https://www.riverty.com/en/business/company/newsroom/easypark-partnership).

eClerx Market360 is an AI-powered digital shelf analytics platform built by industry experts for global ecommerce brands. It provides real-time insights into brand’s digital shelf health, enabling them to make data-driven decisions, gain a competitive edge, and drive sales throughout every touchpoint of the customer journey. It is customizable platform with in-depth analytics and personalized optimization insights on top of global data, and support from ecommerce experts.

The Problem: Gaps in brand’s digital shelf presence for their own extensive product range across multiple ecommerce sites in different countries and lack of knowledge on competitor positioning, leading to revenue loss. 

The Solution: Using eClerx Market360, brands get access to global data about their own and competitor’s digital shelf position providing real-time insights and actions to improve business performance. Brands are able to optimize their share of digital shelf (search, navigation, media visibility), action on customer ratings and reviews with sentiment analysis, ensure high quality content for their product listing, monitor product assortment availability, fine tune pricing and promotions, and track 3rd party seller performance on online retailer / marketplace. 

Enablement of analytics on digital shelf data supports faster decision cycles across the board, with cross-functional teams involving inventory, supply chain, marketing, branding, content, pricing, and merchandising – providing businesses with just the right information to function optimally.

eClerx Market360, an AI-powered digital shelf analytics platform, transforms the e-commerce landscape for global brands. Addressing the challenge of digital shelf gaps and competitive positioning, it delivers real-time insights, aiding data-driven decisions, boosting sales, and optimizing every aspect of the customer journey.

With a customizable and analytics-rich platform, eClerx Market360 stands out by ensuring unmatched scalability, simplifying digital shelf management, and providing data-driven decision support. It sets itself apart through expert consulting, offering personalized recommendations and a modular design tailored to individual client needs.

Noteworthy distinctions include receiving eight G2 Leader awards, World Quality Congress, Stevie Award for Innovation, and QIMPRO Award for Quality in 2023. eClerx has consistently proven its commitment to innovation and quality.

Innovations like Market360 Insights on Demand and Market360 Chatbot showcase a commitment to improving customer experience. The platform empowers a leading global sportswear brand headquartered in Germany, driving increased visibility, product availability, and sell-through across 100+ websites globally.

Measurable results from the client case study demonstrate substantial business impact, such as a 12% improvement in availability, a 7% sales increase for priority SKUs, 90%+ SKUs meeting content compliance targets, and a 10% increase in sales during campaigns. The client testimonials underscore the tool's user-friendly nature and its critical role in enhancing performance, conducting site audits, and driving impactful decisions in the competitive e-commerce landscape.

MakeBeCool Shopify Growth Service - we help business owners and eCommerce management teams achieve systemic success in business growth through deep work on store performance. Brand owners and their key teams are empowered to focus on business objectives, brand, product quality and marketing. We free them from the burdensome tasks of store development, management and strengthen them through a focus on growth and a proactive attitude.

Our work is directly aimed at revenue growth. Due to our experience in Shopify and its ecosystem, we remove technological obstacles and find the optimal way to achieve goals, using the best solutions and practices

As part of this service we cover the following areas of responsibility
- maintenance - we take care of high loading speed, selection and integration of marketing and integration solutions, implementation of changes. We ensure the safety and security of the store in an environment of constant experimentation and change.
- AOV. We think through and implement strategies for increasing the average price using upsale/cross-sell tools
- LTV & Retention. We develop loyalty programs. We build trigger email flows for retention and repeat purchases. We are working to increase subscription conversion. We are working to increase the conversion to reviews, which leads to increased loyalty and brand awareness.
- CR. We analyze and test hypotheses throughout the funnel to find points of effort where the greatest potential is hidden

MakeBeCool is a strategic partner for Shopify Development and Growth. We do Shopify Development and Shopify Retainer services, strongly emphasizing fostering growth. From big-picture strategies to deep technological expertise and a clear RoadMap to Growth. We're not just a team, we're co-authors of history with our partners

MakeBeCool's Shopify Growth Service is a dedicated solution for driving business growth, specializing in Shopify Development and Growth services. The core focus is on revenue growth achieved by removing technological barriers and implementing effective strategies.

Covering crucial service areas such as maintenance, AOV strategies, LTV & retention, and Conversion Rate analysis, MakeBeCool provides a comprehensive approach to streamline store management for business owners and eCommerce teams.

As a strategic partner for Shopify Development and Growth, MakeBeCool distinguishes itself through end-to-end services, including strategic consulting, implementation, and ongoing project operation. This collaborative and streamlined approach sets them apart in the competitive landscape.

Distinctive advantages include access to best practices through proprietary Shopify applications and a global network of successful eCommerce businesses. MakeBeCool's systematic and automated Growth process, driven by data-driven decisions and continuous testing, further enhances their competitive edge.

Innovative offerings comprise a Growth eCommerce PlayBook and Roadmap, offering structured documentation of tests, cases, and results for a growth strategies playbook. Individualized growth roadmaps, tailored to partners' KPIs and a data-driven approach, ensure predictability in revenue projections.

A notable customer success story involves ingarden.de, where MakeBeCool achieved a remarkable 67% YoY revenue growth. Implemented strategies such as automated refill pack customization, extras in the order funnel, improved communication, and review collection resulted in a 25% increase in AOV and a 73% rise in the number of subscribers. MakeBeCool expresses ongoing plans and commitment to further success in 2024.

With over 40 positive reviews on Feedbax, MakeBeCool's agency services receive acclaim for their expertise and impact on clients' eCommerce success. Explore their reviews [here](https://feedbax.de/anbieter/makebecool).

nShift Ship is a multicarrier parcel management software, that solves complicated enterprise delivery management challenges and improve efficiencies with high-volume label production and multi-carrier booking. It follows every parcel's delivery journey to the customer's doorstep. Fast implementations, backed by nShift's 1000-strong carrier library.
With nShift Ship, retailers can achieve scalable growth and generate incremental revenue with large-volume label printing and multi-carrier management.
nShift Ship works with retailers’ existing infrastructure. Powerful workflows across multiple complex locations and distribution centers. Providing crucial data and analytics to improve performance. Includes features such as dangerous goods documents, shipping rules and freight rate calculation.

nShift Ship stands out as a multicarrier parcel management software addressing intricate delivery challenges for enterprises. The software facilitates high-volume label production and multi-carrier booking, ensuring a seamless delivery journey for each parcel. Noteworthy is the swift implementation supported by a vast 1000-strong carrier library, making it a powerful choice for retailers.

The distinctive features include a continually growing 1000+ carrier library, 450+ integrations with ERP, e-commerce, WMS, and payment solutions, ensuring stability and reliability. Tailored to meet sophisticated needs, nShift Ship enables retailers to expand into new markets through established carrier connections.

Innovation is evident with the introduction of nShift Emissions Tracker, launched on December 12th, providing retailers tools to measure and reduce emissions from shipments.

A compelling case study involves the collaboration between nShift and Superdry, a prominent fashion brand seeking end-to-end supply chain visibility. In under four months, a fully integrated solution with Superdry's WMS provider, Blue Yonder, was established at DCs in the UK and EU. This integration offers comprehensive track and trace visibility, significantly improving reporting accuracy and empowering teams across various departments. The partnership showcases nShift's agility, responsiveness to evolving business needs, and commitment to providing a stable and scalable solution aligned with Superdry's global digital brand strategy.

Zakeke is a Saas based Visual Commerce platform, enabling online product customization and visualization in  2D /AR/3D  and Virtual Try-On on any ecommerce platform.
The problems we solve are different depending on the industry but we do it from a single powerful platform.
For example, the problem for companies printing on the product is the need to have a simple tool for the end user (so that they can add their own logo or text on the products easily) but which at the same time delete all the manual work and time invested after the order.
For this type of business, Zakeke offers a user-friendly solution that allow them to offer the customization of any product in a simple and super flexible way and to get a print ready file in a few seconds, avoiding any type of manual work and guaranteeing a perfect output.
For the world of fashion, accessories, luxury, furniture and lifestyle, the need is to match the customers expectations and a large product catalog with a user innovative and useful experience, aimed at guaranteeing maximum customer satisfaction but without exceeding production and warehouse costs.
Zakeke solves this problem through the use of digital assets that eliminate the need for hundreds of product shoots or samples or to produce large quantities difficult to store.
With the 3D asset it's possible to pre-visualize the product before even producing it, in all its possible variations. The same asset can be used to enable 3D configuration experiences and virtually trying the product. All this from any device and channel in just a few minutes.

Zakeke is a leading SaaS-based Visual Commerce platform specializing in online product customization and visualization across industries. For printing businesses, Zakeke simplifies customization, providing print-ready files instantly. In fashion and luxury, Zakeke addresses catalog challenges through digital asset leveraging for pre-visualization and 3D configuration. With over 8,000 global customers, Zakeke offers a comprehensive, self-providing, easily integrable solution, leading in research and development. Additionally, its distinctive features include being an all-encompassing solution for online product visualization and customization, designed to be user-friendly for businesses of all sizes.

nShift Returns is a software enabling a digital returns process, which improves the post purchase experience for consumers, saves time for warehouses by reducing manuel steps and improves inventory management.
This cuts down on the time and money it takes for retailers to process returns, typically converts 30% of returns to exchanges, and makes it easier to manage exchanges and refunds.
Important features of nShift Returns include:
Branded consumer-facing return portal, Returns Shipping selector, Admin portal, Analytics
Email notifications, Tracking, Refunds, Exchanges, Customs Claims and more!

nShift Returns is a transformative software streamlining the digital returns process, enhancing the post-purchase experience for consumers, saving time for warehouses, and improving inventory management. With a branded consumer-facing return portal, instant refunds, and exchanges, nShift Returns typically converts 30% of returns to exchanges, making it easier for retailers to manage returns, exchanges, and refunds.

Distinct from competitors, nShift's unique selling points include a branded consumer-facing return portal, instant refunds, and the ability to see the number of incoming returns at the warehouse, reducing paper waste on return labels. Notably, it provides a seamless reverse e-commerce experience.

A recent innovation, the nShift Emissions Tracker launched on December 12th, empowers retailers to measure and reduce emissions originating from shipments, aligning with sustainability goals.

A compelling customer case study features Hunkemöller, which experienced a 15% increase in in-store returns after deploying nShift Returns. The software transformed Hunkemöller's returns process, offering clear visibility on order status, real-time dashboards, and insights into returns control. The digitized process has shifted Hunkemöller's returns from paper to paperless, significantly improving customer touchpoints and overall service experience.

In summary, nShift Returns not only streamlines returns processing but also contributes to sustainability goals and customer satisfaction, as evidenced by Hunkemöller's success in increasing in-store returns and planning for future global expansion.

88% der Verbraucher vertrauen Empfehlungen von Gleichgesinnten mehr als allen anderen Werbebotschaften. Shopper suchen aktiv social proof, bevor sie Kaufentscheidungen treffen. Mit der GUURU Community-Lösung können Brands ihre Online-Shopper direkt im Web-Shop mit begeisterten Kunden für einen Live-Austausch connecten. 

Shopper können so auf äusserst authentische Empfehlungen rund um die Uhr und ohne Wartezeiten zugreifen. Die Empfehlungen erhalten sie von Guurus in Live-Konverstionen. Guurus sind selbst langjährige Produktnutzer und Teil der Brand-Community. Sie geben ihr Wissen und ihre Erfahrung mit Produkten gerne weiter. 

Guurus erhalten eingehende Gesprächsanfragen über die GUURU-App als Push-Notification und können selbst bestimmen, wann sie diese annehmen wollen. 

GUURUs AI-basiertes SmartRouting stellt in Echtzeit sinnvolle Connections zwischen Gleichgesinnten her. Der Austausch zwischen echten Menschen mit gleichen Interessen fördert die emotionale Bindung zur Brand. Dies führt nachweislich zu einer 3x höheren Lifetime-Value.

GUURU transforms online shopping through its innovative community solution, connecting brands directly with enthusiastic customers. With 88% of consumers trusting peer recommendations, GUURU's platform facilitates real-time, authentic conversations between shoppers and certified Guurus, resulting in a 3x higher Lifetime Value.

Genuine exchanges between like-minded individuals, facilitated by GUURU, create a 3x higher lifetime value, fostering emotional bonds with brands. GUURU's AI-driven SmartRouting ensures meaningful connections, allowing shoppers to access authentic recommendations 24/7, leading to increased customer satisfaction. In an era of increased scrutiny on authenticity, GUURU stands out by offering real, certified individuals as conversational partners, avoiding pitfalls associated with AI bots.

GUURU's solution goes beyond automated bots by featuring certified Guurus who share genuine product insights in live conversations, creating a unique and tailored shopping experience. In an era of synthetic content, GUURU stands out by providing real human interactions, ensuring trust and authenticity, factors highly valued by shoppers. Compliance with legal regulations is inherent, as GUURU sidesteps solicitation concerns by offering genuine, unsolicited conversations instead of automated responses.

GUURU introduces 'Expert User Generated Content,' extracting valuable product recommendations from 1:1 conversations and automatically displaying them on product pages. This functionality allows brands to leverage the wisdom of their community, turning it into practical information accessible to all shoppers, enhancing the overall shopping experience. The Expert User Generated Content includes insights from certified Guurus, providing context and showcasing their profiles, establishing them as genuine experts.

The customer case study with Dynafit emphasizes GUURU's role in providing technical solutions for online customer interactions and serving as a channel for Dynafit athletes to share insights, advice, and passion with the community. GUURU emerges as a pioneering force, delivering measurable results in customer engagement and brand trust through authentic, human-driven conversations.

Locastic is an innovative design and development team with more than a decade of experience in transforming creative business ideas into flawless digital products.

Locastic, an experienced design and development team, excels in translating creative business concepts into seamless digital products with over a decade of expertise.

During the COVID-19 pandemic, a leading regional grocery chain partnered with Locastic to elevate its business by digitizing the Tommy shopping experience. The challenge involved creating a mobile and desktop version of the digital shop for the largest grocery chain in Dalmatia, boasting over 200 stores in the region.

In response, Locastic conducted a project discovery workshop, identifying 35 complex business cases related to user experience, database logic, and performance. The team successfully developed a mobile app with core Ecommerce functionalities, incorporating unique features such as three types of grocery pickup and delivery options, custom weighing margins, and shared shopping lists. A notable achievement was the real-time synchronization of prices and availability for 6000 products in 230 stores, reducing the process time from 4 hours to less than 3 minutes—95% faster than before.

The innovations extended to an upgraded mobile app with a desktop version and a redesigned corporate website for Tommy. Locastic introduced a loyalty program membership system, creating an omnichannel structure to reward both online and offline purchases with discounts, incentives, and special rewards.

The seamless transformation allowed Tommy users to order groceries from any location and device, showcasing Locastic's commitment to enhancing the digital shopping experience. A detailed case study and positive Clutch reviews further highlight Locastic's success in delivering innovative solutions for its clients.

Case Study: https://locastic.com/work/tommy 
Clutch Review: https://clutch.co/profile/locastic#review-1445210

Many companies build (small) online stores. But when off-the-shelf requirements are no longer sufficient, we come into play. We create storefronts for companies for whom it makes a significant difference whether products can be found and purchased quickly. We do this by combining our excellent technological expertise with business acumen in a unique way. This includes applying the MACH principles and understanding the goals of a project and the company in detail. Because not every solution fits every company.

We implement scalable e-com frontends (storefronts), search engines for e-commerce, PIM systems, entire online stores and MarTech landscapes on a MACH architecture or best-of-suite.

In the realm of e-commerce, this company stands out as a provider of personalized solutions that outshine conventional off-the-shelf options. Their approach is distinguished by a fusion of cutting-edge technological expertise and a profound understanding of business requirements, with a specific emphasis on applying MACH principles and crafting tailored solutions.

Key features encompass a holistic spectrum of services covering strategic consulting, conception, implementation, and seamless project operation. The company adopts collaborative models, ranging from complete project takeover to co-creation with internal teams, all underlining an unparalleled efficiency achieved through direct communication.

Technologically, the company leverages its data scientists' AI expertise to enhance customer-centric processes. Extensive experience in diverse AI projects, spanning SaaS, open-source AI applications, and custom models, showcases a commitment to meeting client-specific needs. With a diverse team of over 250 experts boasting broad industry experience, the company covers domains such as logistics, MarTech, CRM, and ERP.

In terms of innovations and achievements, the company has successfully implemented projects across various industries, illustrating its adaptability for sectors like insurance, mobility, and retail. Significant growth in the AI department, coupled with the development of the AI platform "goodmoves.ai," attests to the company's commitment to staying at the forefront of technological advancements. The expansion of its partner network, featuring collaborations with industry leaders such as Algolia, FactFinder, Pimcore, Contentful, and others, further underscores its commitment to excellence.

A notable case study highlights the company's collaboration with a renowned online furniture retailer, porta Möbel. The implementation of a MACH architecture, incorporating technologies like Algolia, Contentful, Commercetools, Dynamic Yield, Akamai, and GCP, replaced and migrated the existing best-of-breed storefront. This resulted in a sustainable reduction in development and operational costs, showcasing the company's adeptness in MACH system selection. The ongoing success of extensive projects emphasizes the company's pivotal role in contributing to porta Möbel's prominence in the online furniture retail sector.

The digital DHL business customer onboarding enables companies to start shipping without personal contact via phone or in person. This allows potential business customers of DHL to compare products, study prices, and subsequently digitally sign the contract, all without constraints of time or location. 

Time-saving: 
As a busy company, time is precious. Our service facilitates contract closures for national and international shipping without the need for elaborate face-to-face meetings. With just a few clicks, you can initiate the process and save valuable work time.

Quick price overview: 
We understand the importance of clear and transparent cost structures. Our platform provides a comprehensive price overview for your desired shipping destinations in a short time. No more waiting for quotes – everything is instantly available.

Easy contract closure in 4 steps: 
We've streamlined the registration process to the essentials. In just four simple steps, you can register as a DHL business customer without bureaucratic hurdles. A smooth entry into the DHL business customer program has never been easier.

Individual quotes in one step: 
Our service offers the possibility to calculate individual quotes in just one step. Simply enter the relevant information, and we'll create a tailored offer that meets your needs.

Quick start within 24 hours: 
We know that time is money. After completing the online process, you can start shipping within 24 hours. No lengthy waiting for approvals or confirmations – your logistics processes can continue seamlessly.

Easy verification and online closure: 
Our platform ensures easy verification of your company data, ensuring that you can enjoy the exclusive benefits of being a DHL business customer. The entire process is handled online, avoiding unnecessary hassle.

DHL enables companies to optimize their logistics processes while saving time and resources.

DHL's digital business customer onboarding revolutionizes shipping processes, enabling companies to complete contracts efficiently. This platform offers a seamless four-step closure, providing a time-saving and transparent solution for businesses. Users benefit from a quick price overview, individual quotes in one step, and the ability to initiate shipping within 24 hours, optimizing logistics processes.

DHL's distinctive edge lies in its entirely digital and automated process, allowing for swift shipping shortly after contract closure without further information requirements. Transparency, simplicity, and the absence of lengthy registration processes set it apart from competitors. The platform embraces user-friendly innovations, including expanded product choices like Warenpost and Warenpost International, and a streamlined data collection process in four simple steps.

Measurable results include a significant conversion boost resulting from customer-driven improvements. The platform's user-friendly onboarding, shaped by customer feedback, has transformed the registration process, capturing necessary data concisely and providing relevant information.

In the past year, DHL's innovations focused on customer-centric enhancements. The platform introduced Warenpost and Warenpost International, diversifying product choices. The data collection process was redesigned into four clear steps, guiding users seamlessly. A simple verification process at the end via PostIdent or Klarna enhances security for both parties. Additionally, customers can request a callback within five minutes for immediate assistance. If users exit the process but wish to continue, they can seamlessly resume without re-entering data.

A customer case study underscores the success of these enhancements. Previously viewed as a bureaucratic process, the new onboarding experience garnered positive customer feedback and significantly increased conversions, highlighting the platform's commitment to a user-centric approach and ongoing improvement.

ORWO is the synonym for high-quality photo products. As a pioneer who invented the world's first multi-layer color film, ORWO – ORiginal WOlfen – has developed into one of Europe's leading photo labs in over 100 years. At our headquarters in Bitterfeld-Wolfen, ORWO Net GmbH employs over 350 people and manufactures customizable photo products for its own strong sales brands and well-known wholesale customers on an area of 15,000 square meters. Our product range includes classic color prints from film and digital data as well as photo books, calendars, wall decorations, mugs and gift items. Personalization plays just as important a role for end customers today as the ability to order anytime and anywhere. Thanks to the innovative ordering tools we have developed ourselves, we can pick up our customers and their photo moments wherever they are - at home on their PC via the web interface, offline with our own photo software or on the move with the ORWO photo app. We are constantly finding new ways to inspire consumers. Our decades of experience in e-commerce, in-depth expertise, state-of-the-art technologies and know-how in B2C marketing make us the perfect full-service provider for the online photo business.

ORWO Net, a leader in high-quality photo products with over 100 years of pioneering expertise, stands out in Europe as a prominent photo lab. Employing over 350 people in Bitterfeld-Wolfen, ORWO Net crafts customizable photo items on a 15,000 square meter facility, catering to its brands and wholesale clients. Beyond classic color prints, their product range includes photo books, calendars, wall decorations, mugs, and gift items.

Distinguishing itself through innovation, ORWO Net has developed unique ordering tools, allowing customers to personalize and order seamlessly. The company's extensive service offerings make them an exclusive supplier for clients and brands, offering tailor-made online stores, product design, printing, and packaging with swift turnaround times.

In a commitment to elevate customer experience and streamline operations, ORWO Net integrated CMC Genesys right-sized packaging, marking a strategic move toward client-centricity and sustainability. This technology minimizes packaging waste, reduces shipping costs, and enhances user convenience. ORWO Net's adoption of CMC Genesys reflects its dedication to environmentally responsible practices and client satisfaction.

A customer case study showcases the positive impact of this innovation on ORWO Net's supply chain and client services. The right-sized packaging ensures product protection, cost efficiency, environmental sustainability, user convenience, and a positive brand perception. Overall, ORWO Net's strategic moves position them as a key player in the digital transformation of the photography industry.

TB.One is Tradebyte’s software solution that helps brands manage their marketplace business in a single tool. It allows them to have full control over their data, so they can concentrate on brand growth and sales across the extensive Tradebyte network, encompassing 90+ retailers and marketplaces, including Zalando and Amazon.
Tailored for brands seeking a more efficient approach to selling products across multiple online marketplaces, the TB.One features include centralized data management, intelligent data mapping, dashboards, data enrichment, and real-time status updates. Overall, TB.One aims to revolutionize direct-to-consumer (DTC) operations, offering a user-friendly platform for centralized management, insightful analytics, and efficient navigation across marketplaces.

**TB.One: Elevating Brands with Measurable Marketplace Excellence**

*TB.One* by Tradebyte is a revolutionary marketplace management solution, providing brands with a unified platform for seamless operations. Offering full control over critical data, it facilitates growth and sales across 90+ retailers, including industry giants like Zalando and Amazon.

What sets TB.One apart is its comprehensive suite of functionalities, including centralized data management, intelligent mapping, dashboards, data enrichment, and real-time updates. This innovative approach transforms direct-to-consumer (DTC) operations, providing brands with a strategic edge.

Tradebyte's industry expertise is a key differentiator. Serving over 1,000 brands, from startups to global leaders like Adidas and PUMA, Tradebyte leverages insider knowledge to ensure brand success in sectors such as Sports, Beauty, and Fashion.

TB.One's impact is measurable through success stories like PUMA doubling its export quota on About You using Tradebyte's Managed Account Services. ENGELHORN also scaled its tradition and customer experience successfully on a marketplace with TB.One.

In essence, TB.One not only empowers brands with innovative functionalities and industry-specific expertise but also delivers measurable marketplace success, as evidenced by tangible achievements with prominent clients.

Dexory is a robotics and data intelligence technology company that provides the logistics industry with real-time warehouse insights, changing the way warehouses are managed.


Dexory’s solution answers an existing, yet weakly explored problem: the lack of visibility of goods’ journey across the receiving, putaway, storage and stock checking steps of the warehouse processes. This issue affects every step in the supply chain and every stakeholder in the warehousing business, causing warehouse management to be time and money inefficient. 


The company’s latest solution, DexoryView, offers a real-time representation of the state of warehouses via an intuitive, easy-to-access digital platform fed with real-time information captured through autonomous robots. The insights enable quick responses to operational challenges across all levels of warehouse operations daily.

DexoryView, Dexory's real-time warehouse insights solution, redefines warehouse management with measurable efficiency gains. DexoryView immediately reduced WMS errors by 4% within a week, translating to enhanced accuracy. The platform streamlined logistics operations, saving an average of 2 hours daily, ultimately improving customer satisfaction and industry reputation.

DexoryView's distinction lies in its unique integration of proprietary hardware and software, employing autonomous robots with high-quality cameras and sensors for real-time visibility. The platform's innovative approach includes 3D scans, label, and barcode capture, generating accurate digital models for comprehensive insights into the goods' journeys.

Notably, Dexory's transformative impact is evident in its collaboration with industry leader Maersk. The integration of Dexory's AI platform and autonomous robots yielded significant results, including reduced WMS errors, daily operational hour savings, improved customer satisfaction, and streamlined logistics processes. Dexory's solution, as showcased in the Maersk case study, demonstrates its ability to optimize warehousing for efficiency, accuracy, and real-time insights. case study: https://www.dexory.com/insights/transforming-maersks-logistics-with-dexorys-real-time-automated-insights-solution

Founded in 2013, OPLOG is an omnichannel fulfillment provider that provides SMEs and large enterprises with tech-enabled fulfillment. Our seamlessly integrated tech stack includes proprietary systems like our Warehouse Management System, Order Management System, and Transportation Management System. In a groundbreaking move, we also introduced TARQAN, our award-winning robot, making us the first fulfillment provider in the industry to develop its own robots. 

As the go-to partner for B2B, B2C, D2C, and omnichannel brands, OPLOG enables brands to experience proper growth through: 

-increased consumer loyalty and repeat purchases derived from our impeccable fulfillment services, and 

-seamless market penetration via our global fulfillment network.  

Trusted by over 150 companies around the world, we serve global leaders such as SONY, Rossmann, Herbalife, Atomy, and Tupperware, as well as local champions such as SuCo, Ontrail, IAMNOTBASIC, and Penelope Bedroom.  

For B2C and D2C brands, we offer a wide range of services covering everything from last-mile delivery to return management. For B2B and omnichannel brands, it gets even better as all services—including customs and duties operations, middle-mile and long-haul truck deliveries, and everything in between—are presented in a catalog that customers can pick and tailor to their requirements.

Established in 2013, OPLOG is a leading omnichannel fulfillment provider catering to both SMEs and large enterprises. Leveraging proprietary systems like the Warehouse Management System, Order Management System, and TARQAN robot, OPLOG has become a trailblazer in the industry. With a clientele of over 150 global companies, including SONY and Rossmann, OPLOG's services span B2B, B2C, D2C, and omnichannel brands, driving growth and loyalty.

OPLOG's distinctive omnichannel fulfillment solution seamlessly integrates physical and digital environments. Noteworthy features encompass efficient order grouping, scheduled time slots, standard compliance, and guaranteed same-day shipping. The company's recent expansion into the UK, US, and Germany, coupled with technological advancements like TARQAN AMRs, underscores its commitment to cutting-edge solutions.

In a notable customer success story, Rossmann, a major drugstore chain, partnered with OPLOG for a seamless transition to a successful online presence in Turkey. Managing thousands of daily orders, OPLOG ensured same-day and 2-day delivery options, contributing to an efficient online buyer experience.

In essence, OPLOG's tech-enabled fulfillment solutions, serving a diverse range of global clients, position it as a significant player in the omnichannel fulfillment industry.

Pipedrive is an easy and effective CRM for closing more deals. With Pipedrive, sales teams at small and medium-sized companies can track their sales pipeline, manage leads, and automate their entire sales process in one central place, so they can focus on selling. Today, over 100,000 customers across industries in 170 countries leverage Pipedrives' award-winning software to manage their sales process.

When relying on spreadsheets or traditional pen-and-paper methods to track sales, sales professionals often lack a clear understanding of their sales processes, pipelines, and opportunities. Alternative CRM users often join Pipedrive as they are looking for a CRM that is easy to use, set up, and effective in driving sales performance. Built by actual salespeople from the beginning, our product development principle has been to include only features that salespeople need for their day-to-day tasks.

**Pipedrive: Revolutionizing Sales Management**

Pipedrive, an intuitive CRM solution, redefines the sales landscape for small and medium-sized teams, enabling them to master deal closures effortlessly. With a global user base exceeding 100,000, Pipedrive serves as a centralized hub, simplifying sales pipeline tracking, lead management, and automation processes. Sales teams can now channel their focus on selling, thanks to Pipedrive's user-centric design.

Distinguishing itself from traditional methods, Pipedrive covers the entire revenue cycle, supporting teams in lead generation, accelerating deal closures, and fostering lasting customer relationships. Noteworthy features include automated lead nurturing, real-time sales insights, and seamless integration with email marketing and project management tools.

In the past year, Pipedrive introduced groundbreaking innovations, including the AI-powered Sales Assistant, providing predictive insights and enhancing overall success rates. SmartApp Recommendations leverage AI to suggest relevant apps, while the Sales Inbox streamlines email communication for swift responses and efficient categorization.

Explore how businesses in Germany, such as Ari Motors GmbH and Wilderness International, achieved unprecedented sales growth with Pipedrive. [Case Studies](https://www.pipedrive.com/en/case-studies)

In futuristically designed rooms, the GS1 Germany Knowledge Center offers a physical learning space
for exploring the metaverse and Web3. The Metaverse Experience by GS1 Germany makes the trend
tangible and shows concrete potential for 90.000 companies. The project was implemented with 50
people, from carpenters to sound designers, interior builders, experts and designers.
For many of our customers, the "Metaverse" trend is a mystery and poses great challenges as well as
the difficulty of gaining neutral access, learning and trying out. GS1 aims, together with the GS1
community, to bring customers closer to the dimensions, customer groups and mechanisms in the
metaverse and to make them tangible, to identify relevant success factors and to be able to assess
potential.

The GS1 Germany Knowledge Center introduces a futuristic learning space, delving into the Metaverse and Web3. Executed by a diverse team of 50 professionals, the project aims to demystify the "Metaverse" trend, addressing challenges and providing neutral access for learning and experimentation. Key achievements include a physical learning space facilitating exploration of Metaverse and Web3, showcasing concrete potential for 90,000 companies, and collaboration with the GS1 community to bring customers closer to Metaverse dimensions, customer groups, and mechanisms.

Distinctive features focus on enabling and explaining Metaverse mechanics to the community, recognizing the existential impact of the Metaverse trend for the next 10-15 years, and emphasizing the unique opportunity to link physical and virtual worlds, fostering new dimensions of interaction. The GS1's role as a neutral standardization company involves understanding the future of product data in the digital and virtual realm, exploring new standards and protocols for data exchange in the Metaverse, and integrating GS1 standards, such as Digital Link, to connect the virtual and physical world, enabling additional access to crucial information for users.

A customer case study highlights positive feedback from 600 visitors across Retail, Healthcare, and Technical Industries who explored the GS1 Germany Knowledge Center, underlining the effectiveness of the Metaverse Experience.

It’s time to excite your customers with customized eCommerce and B2B logistics. Store, fulfill and ship across one global network streamlined by one central software.

Everstox is a digital platform uniting an integrated network of fulfillment centers and carriers. We make first-class logistics operations accessible to commerce brands and enterprises. With us, businesses are empowered to create a powerful delivery experience, fully tailored to their business needs while keeping distribution logistics efficient. 

All it takes is one integration to our platform to access local fulfillment centers and carriers with a smart tool on their side to manage, coordinate and automate operations. Our technology unites operational excellence with convenient process management. Operations managers use it, their customers love it.

We call it Logistics-as-a-Service (Laas).

Everstox revolutionizes eCommerce and B2B logistics with its digital platform, seamlessly integrating fulfillment centers and carriers into a unified global network. The Logistics-as-a-Service (Laas) platform, distinguished by its API-first approach, connects businesses with existing Tier 1 providers, eliminating the need for costly physical infrastructure.

Operating in 10 countries, including Germany, the UK, and the USA, Everstox processed 25 million articles last year through its network of 70 modern fulfillment centers and 15 carriers such as DHL and UPS. The platform covers key logistics processes from inbound to outbound, offering specialized services tailored to verticals like Cosmetics & Healthcare, Fashion, Food & Beverages, FMCG, and Consumer Electronics.

Customer testimonials highlight accelerated European expansion, improved operational efficiency, and enhanced customer experiences. For instance, Yepoda reduced shipping lead times and fulfillment error rates by managing all logistics operations through Everstox's centralized tool. Success stories from various verticals showcase the platform's ability to consistently deliver on promises and streamline operations.

Our service is born out of a genuine understanding of the challenges businesses face in finding reliable manufacturers, and as sellers ourselves, we empathize with this struggle. We recognize that the search for suppliers isn't just a task; it's a significant burden that often diverts attention from the core functions of brands and sellers.

Our commitment is simple yet profound – to alleviate this burden. We want our clients to focus on what they do best, while we take on the responsibility of connecting them with trustworthy manufacturers globally. We've been in your shoes, navigating the complexities of sourcing and negotiating, and we understand the stakes involved.

From the standpoint of e-commerce founders, we comprehend how crucial sourcing and securing reliable suppliers at competitive prices are. Over the past 2½ years, we've saved our customers over $500 million and have sourced more than 3000 products.

Notably, even industry giants like Amazon and emerging brands entrust their sourcing needs to us. We're not just a service; we're a partner in making the process affordable for every seller, enabling them to bring new products to market and save massive amounts of money.

Our impact is tangible, revolutionizing the worldwide e-commerce space, particularly in the German e-commerce industry. Whether you're an Amazon seller, a Shopify entrepreneur, an online shop owner, or a big brand in e-commerce stationary retail, we've disrupted the status quo.

In essence, our service is more than a solution; it's a heartfelt commitment to simplifying a complex process, ensuring quality, and genuinely supporting businesses in their journey. We're not just a service provider; we're your ally, dedicated to making your path in the business world smoother and more successful.

Zignify, born out of a genuine understanding of businesses' challenges in sourcing reliable manufacturers, has emerged as a transformative force in the e-commerce industry. Over the past 2½ years, Zignify has saved clients over $500 million, sourcing more than 3000 products. Notably, industry giants like Amazon trust Zignify for their sourcing needs, solidifying its reputation as a reliable partner.

Distinguishing itself from competitors, Zignify's global approach and multilingual capabilities ensure flexibility, resilience, and effective communication with manufacturers worldwide. Prioritizing quality control at every stage of production sets Zignify apart, guaranteeing clients receive top-notch products.

Zignify's latest innovation, product volume optimization, addresses the complexities of packaging, focusing on reducing materials and costs while ensuring product safety. This personalized solution reflects a heartfelt commitment to assisting businesses in navigating operational costs, sustainability, and product safety.

A customer case study highlights Zignify's strategic approach in helping an eCommerce seller reduce import taxes and costs by shifting production to Vietnam. This not only resulted in immediate savings of $300,000 but paved the way for ongoing benefits, showcasing Zignify's commitment to pragmatic problem-solving and tangible client benefits.

Testimonials attest to Zignify's invaluable partnership and impactful solutions to complex challenges, making it a trusted ally in simplifying sourcing complexities and driving success in the e-commerce landscape.

Pickware is a comprehensive e-commerce ERP system that has been specially developed to meet the requirements of online retailers. This software enables the centralized management of products, orders and stock from various sales channels such as online stores, marketplaces and offline stores. The integration of shipping service providers and barcode scanners in the warehouse automates the shipping process, returns processing and inventory. Other functions include invoicing, DATEV integration and supplier management.

Key features of Pickware:
- Centralized management: Easily manage products, orders, and inventory across various sales channels, streamlining operations.
- Shipping optimization: Integrate shipping providers and automate shipping with mobile barcode scanners, speeding up order processing and reducing errors.
- Warehouse management: Precise inventory control using mobile barcode scanners ensures efficient stock tracking.
- Returns management: Efficiently handle returns for a seamless customer experience.
Invoicing: Automate invoice creation and management.
- DATEV Integration: Simplify accounting with DATEV integration, reducing manual effort and errors.
- Supplier and purchasing management: Optimize procurement processes for smoother operations.

Pickware addresses key challenges for online retailers:
- Enhanced efficiency: Automation and centralized management save time and resources.
- Error reduction: Automation minimizes human errors in shipping and warehousing.
- Improved customer experience: Efficient order and returns processing boosts customer loyalty.
- Scalability: Suitable for both small and growing e-commerce businesses.

Pickware is a specialized e-commerce ERP system designed to meet the unique needs of online retailers. It facilitates centralized management of products, orders, and inventory across various sales channels, including online stores and marketplaces. Key features include shipping optimization, warehouse management with mobile barcode scanners, efficient returns handling, automated invoicing, DATEV integration, and supplier management.

Pickware addresses critical challenges for online retailers by enhancing efficiency, reducing errors, improving the customer experience, and providing scalability for both small and growing businesses.

Unique advantages of Pickware that distinguish it from the competition include its combination of all-in-one ERP and automation, simple onboarding, user-friendliness, and specific development for the e-commerce market. The product stands out for its innovation, such as DATEV integration and support for multiple shipping service providers.

Customer feedback from BODYSHAKE® highlights the efficiency and intuitiveness of Pickware, particularly praising its easy configuration and support responsiveness. Klar Seifen GmbH emphasizes the simplicity of processing orders centrally and the continuous support from the Pickware team, including regular updates and prompt implementation of feature requests.

For more customer case studies, visit: www.pickware.com/de/blog/kundenstorys

Pipedrive is an easy and effective CRM for closing more deals. With Pipedrive, sales teams at small and medium-sized companies can track their sales pipeline, manage leads, and automate their entire sales process in one central place, so they can focus on selling. Today, over 100,000 customers across industries in 170 countries leverage Pipedrives' award-winning software to manage their sales process.

Today’s CRM communications tools are a lot more granular and versatile than in times past. They allow companies to create optimized campaigns and address customers’ specific needs to win them over. Pipedrive’s features ensure salespeople don’t drop the ball on their next big sale. They allow them to stay in contact with prospects, engage with them better, build trust and brand awareness and initiate contact with leads at the perfect time for them to proceed and not a minute too early.

**Pipedrive: Sales Mastery in a Nutshell**

Pipedrive, the ultimate CRM solution for small and medium-sized enterprises, is a sales dynamo, redefining the game with its streamlined approach. Trusted by a global community of over 100,000 businesses, Pipedrive is more than just software; it's a catalyst for sales success.

This powerhouse CRM excels at simplifying complex sales pipelines, automating workflows, and enhancing overall sales efficiency. Notably, Pipedrive users collectively dispatch nearly 10 million monthly emails, achieving an outstanding +26% response rate with strategic email follow-ups.

What sets Pipedrive apart is its keen understanding of the pivotal role email communication plays in sealing deals. A substantial 22% of successful deals trace their origins back to well-crafted email threads within Pipedrive's intuitive sales inbox.

In the world of sales, Pipedrive isn't just a tool; it's the innovation that propels businesses toward unprecedented success. Discover a new era of sales mastery with Pipedrive.

Companies need reliable persona in order to have their campaigns up to date and therefore data should be made usable. Usually, in order to define individual personas, many resources are tied up over a long period of time. The procedure is often lengthy and not always precise. Moreover consumer behaviour changes rapidly nowadays and companies need to keep up with these changes.

We developed an innovative product - the GenAI Persona Generator. It uses generative AI to develop detailed customer personas based on extensive amounts of data (the company's own customer data, but also data from third-party providers can be connected here to enrich your own data set with qualitative information) and behavioural patterns. Compared to traditional methods, it enables in short time precise and dynamic mapping of customer preferences and needs, which can lead to targeted marketing and improved product development.

Based on the data that a company already has from its customers, segmentations can be carried out or existing segments can be expanded. The tool visualizes customer data and provides a targeted insight into the persona. With the help of AI the tool can even provide content to set up a campaign quickly.

This product was developed in collaboration with IBM and yet can be integrated into any technology architecture, large or small.

GenAI Persona Generator: Transforming Customer Insights with AI - In the ever-evolving landscape of consumer behavior, the GenAI Persona Generator emerges as a groundbreaking tool, developed in collaboration with IBM. By leveraging generative AI, this innovation swiftly crafts detailed customer personas, utilizing extensive data to dynamically map preferences for targeted marketing and product development. The GenAI Persona Generator excels in efficiency, delivering precise customer persona mapping in a significantly shorter timeframe. Its 100% data-driven approach enables intuitive access and direct interaction with personas, setting up campaigns rapidly for quick insights into customer interests and preferences. Setting itself apart in the market, the GenAI Persona Generator offers rapid persona creation, direct interaction capabilities, and intuitive information access, ensuring a seamless user experience. Collaborating with Google, the Ai Feed Wizard optimizes shopping feeds, potentially increasing performance. Demand Sensing Projects, designed for data-driven predictions, enhance demand forecasting accuracy through real-time algorithm performance dashboards. In the banking sector, the GenAI Persona Generator seamlessly integrated into a CRM setup, delivering precise content that significantly improved marketing activities. This invaluable tool added substantial value, elevating the effectiveness of targeted campaigns.

The virtual 3D fashion showroom represents a major leap in e-commerce, specifically revolutionizing the fashion industry. This innovative VR solution addresses a key issue in online shopping: the inability to fully experience products before purchase. Traditional online platforms fail to offer a genuine feel of fashion items, crucial in consumer decision-making. The Innowise VR showroom fills this void by creating an immersive, 3D environment where customers can explore and interact with clothing items as if they were in a physical boutique. It's a unique combination of a virtual fashion gallery and a shopping space, transforming the online fashion shopping experience.

Innowise's VR Showroom revolutionizes online fashion retail by addressing the limitations of traditional e-commerce. This groundbreaking VR solution creates an immersive 3D environment, resembling a physical boutique, offering an interactive shopping experience with measurable results.

Enhancements include improved fabric simulation for lifelike clothing representation, interactive try-on features, integrated payment solutions, an expanded 3D model collection, and an improved user interface. The VR showroom distinguishes itself by merging cutting-edge technology with engaging user experiences, setting new standards in realism and personalization.

A customer case study highlights how the VR showroom helped a brand stand out in the competitive online retail space, increasing customer engagement, boosting sales, and establishing the brand as a technology-forward force in the fashion industry. This successful integration of e-commerce and physical store richness elevates customer satisfaction, making the brand a standout player in the fashion sector.

In 2023 tgndata® disrupted the Ecommerce Pricing sector, by developing and releasing the first FREE- FOR-EVER pricing software for ecommerce! 

Till now pricing software was a privilege of Large Enterprises who had the capital and experience to automate their price optimization, giving them leverage. tgndata discovered an important disparity, as Small and Medium-sized businesses (SMBs), did not have access to complete market data, e-commerce insights, and dynamic pricing tools, that can help them grow their e-commerce channel.

We are democratizing Price Intelligence & Dynamic Pricing, with a cloud-based data platform that empowers eCommerce and enables individuals, retailers & marketplace sellers to grow their online sales & optimize their profit by selling at the right price!

We are already directly monitoring over 40 million products on 100K online shops in 30 Countries. Additionally, we also analyze e-commerce data from the 12 major European Marketplaces such as Bolt, GoogleShopping, Amazon, Pricerunner eBay, and more.  

Our cloud platform can be self-boarded by anyone regardless of their skills and background in e-commerce, and within a fast-paced 5’ minute setup start utilizing e-commerce insights for Pricing!

In 2023, tgndata® revolutionized the Ecommerce Pricing sector by introducing the first-ever FREE pricing software for ecommerce. Unlike traditional solutions limited to Large Enterprises, tgndata® addressed a significant gap for Small and Medium-sized businesses (SMBs) by providing access to complete market data, e-commerce insights, and dynamic pricing tools.

The company democratizes Price Intelligence & Dynamic Pricing through its cloud-based data platform, empowering eCommerce for individuals, retailers, and marketplace sellers to optimize profits and grow online sales. Currently monitoring over 40 million products on 100K online shops in 30 countries, tgndata® stands out by fully automating product search and matching, ensuring lightning-fast Price Monitoring, and offering live big-data analysis for a comprehensive business intelligence view.

Distinct from the competition, tgndata® utilizes machine learning to transform data gathering and e-commerce insights, enabling dynamic price setting within seconds and bringing innovations beyond physical product pricing. The platform's advancements extend to quote-based e-commerce, optimizing pricing for insurance contracts and food delivery tailored to individual needs.

In a notable case study, Wolt, a major food and merchandise delivery platform, faced the challenge of managing a unified pricing strategy across 25 countries with over 70,000 merchant partners and 20 million registered customers. tgndata® provided a solution by implementing an international pricing hub, monitoring e-commerce data in 23 countries and creating a Single Source of Truth (SSOT) platform. The results were significant, enabling Wolt to launch Wolt Market in new countries within weeks, leveraging international pricing and product data for strategic market placement before and after launch.

Arvato is a leading fulfillment operator for ecommerce, retail, as well as omnichannel solutions. Our responsive fulfillment solutions help our Clients maximize their market potential. From order acceptance to delivery, we manage the entire process. Our industry experts develop innovative, scalable solutions for your B2C and B2B sales channels to help Clients achieve your growth targets. 

As part of the service provided, the company provides solutions: 
- Warehousing 
- Inventory management  
- Order management 
- Returns management 
- Value added services 
- Customer services 
- Financial services

As part of supply chain management, we also provide Transport management and Digital Solutions.
Arvato helps clients in achieving their goals on several levels: firstly, by providing them with comprehensive high-quality services; secondly, by offering integrated and advanced IT solutions based on the latest technologies; and thirdly, as a strategic partner, it helps optimize key processes, thereby increasing their customers' satisfaction and their competitive edge in the market.
Thanks to the collaboration with Arvato, companies can focus on their core business - sales and introducing new products to the market, leaving logistic services to a trusted logistics partner.

Arvato stands as a prominent fulfillment operator, offering comprehensive solutions for e-commerce, retail, and omnichannel needs. With a focus on maximizing market potential, Arvato manages the entire fulfillment process, including warehousing, inventory and order management, returns, value-added services, customer services, financial services, transport management, and digital solutions.

With over 25 years of experience, Arvato has a global presence with 98 locations across 17 countries, ensuring high-quality services, punctuality, and international scalability. The company distinguishes itself through its extensive industry expertise, cutting-edge technologies, and strategic partnerships, optimizing key processes to enhance customer satisfaction and competitiveness.

Arvato's recent investment of over 70 million euros resulted in a state-of-the-art distribution center in collaboration with Douglas, featuring high-performance automation technology. The omnichannel warehouse, equipped with a cutting-edge OSR Shuttle Evo system, facilitates 12,500 totes per hour, handling 114,000 packages per day.

Innovation extends to additional services like the Customer Experience Cloud, a collection of web modules enhancing e-commerce experiences. Arvato's digitization strategy aligns with client growth objectives, automating complex processes with standardized modules and innovative technologies for precise fit and high efficiency.

Client success stories include collaborations with renowned brands such as H&M, GUESS, DOUGLAS, SEPHORA, RITUALS, HARMAN, SENNHEISER, and TRENDYOL. These partnerships showcase Arvato not merely as a supplier but as a valued business partner, growing alongside clients in diverse industries, from fashion and beauty to technology.

Positioned as "AWS of platform businesses," Berlin-based, randevu.tech enables developers to build a robust backend for their digital platforms. 

It offers a groundbreaking tech solution engineered to solve the tech challenges of building and scaling bespoke digital platforms and online marketplaces. Our tech provides a strong foundational infrastructure that allows companies to build, operate, and scale their platforms. What sets randevu.tech apart is its flexibility, extensibility, and scalability, making it an ideal choice for companies building even the most complex B2B, B2C, and P2P marketplaces and solutions including: 

1. Procurement Digital Platform
2. N-sided circular economy marketplace 
3. B2B sustainability digital platform 
4. Custom B2B e-commerce solution
5. B2B RFQ digital platforms (auctions, reverse auctions etc).

Our headless and API based innovative tech is designed to systematically address three critical problems:  

1. Technological Challenges: Randevu tackles the intricate technological problems associated with building a marketplace, offering a robust solution for all stages of its life cycle

2. Scalability and Adaptability: As your marketplace grows, randevu seamlessly adapts its technology to evolving business needs, ensuring efficient scaling without compromising on flexibility.

3. Time and cost: By significantly reducing the time it takes to build and launch a marketplace, randevu empowers businesses to enter the digital marketplace swiftly, gaining a competitive edge and reducing their total cost of ownership.

randevu.tech, based in Berlin and hailed as the "AWS of platform businesses," offers an advanced tech solution for building and scaling digital platforms and online marketplaces. Their innovative, headless, and API-based technology is tailored to address complex challenges in B2B, B2C, and P2P marketplaces, providing flexibility, extensibility, and scalability.

Measurable results achieved by randevu.tech include efficient technological problem-solving throughout the marketplace life cycle, seamless scalability and adaptability to evolving business needs, and significant time and cost efficiency in building and launching marketplaces.

Distinctive benefits that set randevu.tech apart include its modern alternative to traditional solutions with substantial upfront investment, a built-in process engine for unparalleled flexibility, and versatility designed to cater to a broad spectrum of marketplace complexities.

In terms of product or service innovations, randevu.tech introduced a proprietary workflow engine in the past 12 months. This innovation maximizes flexibility, allowing dedicated workflow engines for essential building blocks and providing unmatched customization.

A customer case study featuring Toolplace, a B2B marketplace in the toolmaking and plastic molding industry, illustrates randevu.tech's impact. Transitioning to randevu.tech, Toolplace reduced time to market by 4 months and decreased the budget by around 60%. The platform went live in less than two months, showcasing randevu.tech's effectiveness in streamlining procurement and overcoming industry challenges. Toolplace continues to thrive, highlighting the real-world efficiency of randevu.tech's solutions.

Founded in 2013, OPLOG is an omnichannel fulfillment provider that provides SMEs and large enterprises with tech-enabled fulfillment. Our seamlessly integrated tech stack includes proprietary systems like our Warehouse Management System, Order Management System, and Transportation Management System. In a groundbreaking move, we also introduced TARQAN, our award-winning robot, making us the first fulfillment provider in the industry to develop its own robots.  

As the go-to partner for B2B, B2C, D2C, and omnichannel brands, OPLOG enables brands to experience proper growth through:  

-increased consumer loyalty and repeat purchases derived from our impeccable fulfillment services, and  

-seamless market penetration via our global fulfillment network.   

Trusted by over 150 companies around the world, we serve global leaders such as SONY, Rossmann, Herbalife, Atomy, and Tupperware, as well as local champions such as SuCo, Ontrail, IAMNOTBASIC, and Penelope Bedroom.   

While we present B2C, D2C, and B2B brands with a wide range of services that can be tailored to their unique requirements, omnichannel brands get the best of both worlds. With seamless integrations, a rich partner ecosystem, global reach and technology to power it all, our omnichannel fulfillment solution is the ultimate service to seamlessly connect the physical and digital environments.

Novalnet stands at the forefront of revolutionizing the payment industry as a trailblazing Full-Service Payment Provider. We transcend traditional norms by seamlessly converging payment and technology, offering an unparalleled end-to-end solution for online businesses. Our 'all-in-one' approach empowers both B2B and B2C customers, providing a competitive edge for global expansion and scalability. Novalnet serves as a comprehensive partner, addressing all payment-related needs and delivering value-added services from checkout to debt collection.

Within our ecosystem, a myriad of fully automated services resides under one roof, eliminating the need for multiple contracts with various entities such as banks, acquirers, billing firms, fraud prevention agencies, and debt collection agencies. Novalnet's SaaS payment engine, meticulously designed to cover the entire payment value chain, boasts an extensive array of features, including support for 200+ payment types, cutting-edge risk management, real-time invoicing, coupon/voucher integration, dunning & debt collection, subscription & member management, transaction monitoring & reporting, debtor management, and affiliate/marketplace oversight.

As pioneers in payment services, we lead the charge in expanding global reach, ensuring maximum acceptance, and driving higher conversion rates for our valued customers. Our commitment to innovation is deeply ingrained in the values that define us — usability, simplicity, security, scalability, and flexibility. Novalnet's relentless focus on innovation propels us to deliver robust and up-to-date payment technologies, ensuring that our 13,000 customers spanning three continents have access to the most reliable and advanced payment partner.

Our dedication to creating innovative payment opportunities sets us apart, making us the trusted choice for businesses seeking not just a payment solution but a strategic partner in their journey towards success.

Novalnet, a pioneering Full-Service Payment Provider, redefines the payment industry with an all-encompassing solution for online businesses, transcending traditional boundaries. Serving as a comprehensive partner, Novalnet addresses every payment-related need, offering a seamless experience from checkout to debt collection. With 13,000 customers across three continents, Novalnet leads in global reach, innovation, and driving higher conversion rates.

Differentiating from competitors, Novalnet's single integration and contract cover the entire payment ecosystem, providing an unparalleled solution for both B2B and B2C clients. The PCI-DSS Level 1 certified platform supports 200+ payment methods, currency freedom in 125+ currencies, cutting-edge fraud management, and scalability for marketplaces.

Innovations like "Call and Pay" revolutionize online payments, especially in MOTO/Telesales scenarios, allowing payment collection without internet access through voice-guided processes. "Custom Domain" elevates the e-commerce checkout experience, ensuring brand continuity and enhanced analytics for data-driven decisions. Novalnet's partnership with Stadtwerke München GmbH exemplifies its success in unifying diverse payment transactions and enhancing operational efficiency.

Novalnet stands as a strategic partner, not just a payment solution, dedicated to creating innovative opportunities for businesses seeking growth and success in the digital commerce landscape.

Our vision is to simplify Global Compliance for every entrepreneur selling internationally and provide simplified multilingual consultancy and business advisory servies supported by cutting-edge tech-enabled technology solutions. Our customer-centric philosophy revolves around three core principles: systems integration, automation, and expert advisory, ensuring seamless and efficient operations for our valued clients.

AVASK simplifies global compliance for international traders with a focus on three principles: systems integration, automation, and expert advisory. Offering comprehensive solutions, AVASK stands out with a global reach, presence in multiple languages, and two decades of experience, providing an all-in-one in-house solution for cross-border trade. Key innovations include digital adaptation, marketplace integration, and global expansion, demonstrating AVASK's commitment to staying ahead in the industry. The service covers international tax compliance, extended producer responsibility, customs, imports and exports, international accountancy, shipping and logistics, business exits advisory, and strategy and growth. AVASK's success is highlighted by positive customer testimonials, emphasizing seamless communication, prompt issue resolution, and effective collaboration. Clients praise AVASK as the best solution for cross-border online sellers, showcasing the company's dedication to excellence.

Aqurate Personalize is an AI-driven tool that helps eCommerce shops get the most out of each website visitor, boosting conversions, AOV, and customer retention through personalized product recommendations. Aqurate delivers highly targeted product recommendations to each website visitor, based on their previous interactions with the shop.

Aqurate provides several types of product recommendations that can be accessed after the eCommerce shop is integrated: cross-sell, up-sell, similar, substitutes, recommended for you, new in store, popular now, and more. Clients can choose what specific pages to display them on, to increase their marketing KPIs.

Aqurate Personalize, an AI-powered e-commerce solution, revolutionizes the online shopping experience. Tailored product recommendations, driven by user interactions, boost conversions, increase Average Order Value (AOV), and elevate customer satisfaction. With distinctive features like multichannel personalization and automatic display of recommendations, Aqurate ensures seamless integration across various platforms. Continuous innovation introduces new endpoints, maximizing conversion rates and encouraging higher-value purchases. The proprietary Advanced Tracking Pixel ensures precise data tracking, providing granular insights. In a real-world case with TheHome, Aqurate Personalize achieved a remarkable 16% increase in AOV, showcasing its substantial contribution to revenue and enhancing the overall customer shopping journey.

Kaufland Global Marketplace is an all-in-one solution that allows online sellers to sell nationally and internationally on the Kaufland marketplaces. The networked multi-marketplace technology allows the central control of all offers, orders and product data from just one portal. Furthermore, Kaufland Global Marketplace offers support with many free services that are necessary for successful growth in online business. The all-in-one solution offers sellers an ideal infrastructure to become a global player. This happens quickly, as sellers avoid the lengthy process of building up their own resources.  

Kaufland Global Marketplace supports international business growth with free services like taking care of the customers payment in different currencies, and services such as translations of product data to ensure a successful start. For a successful customer experience and to support the sellers, first level customer service will be taken care of by Kaufland, even a free translation service for customer tickets is available. Kaufland takes care of the performance marketing in the relevant country marketing channels and once listed, sellers have the opportunity to further increase their sales with Sponsored Product Ads.  

Kaufland Global Marketplace provides access to many marketplaces with just one registration and one basic fee, regardless of the number of marketplaces sellers want to sell on.

Kaufland Global Marketplace is a comprehensive platform designed to empower online sellers for both national and international success. The platform offers centralized control over offers, orders, and product data through a single portal, streamlining the selling process. Sellers benefit from access to three of Europe's fastest-growing marketplaces, tapping into a potential customer base of 56 million across eight countries.

Key features include multi-marketplace technology, diverse marketing channels, and onsite marketing options such as Deal vouchers and Sponsored Product Ads. The platform also provides logistics services through Fulfillment by Kaufland, relevant payment methods for all countries, free translation services, and personal seller support in multiple languages.

Recent product and service innovations include the launch of new sales channels, a cost-free translation service, and the initiation of a beta phase for a new Fulfillment service. The platform has achieved deeper integration into the Kaufland app and loyalty program.

While specific customer case studies are not available, Kaufland Global Marketplace actively focuses on customer success stories, intending to showcase them on their blog, marketplaceworld.de, in the near future.

AMVisor can help 1p vendors to perform better in every aspect of their Amazon business. From sales numbers to operations and buyer behavior, our eComm operation system has the Amazon business covered, including: Amazon Frontend Monitoring, Cross-Country Analytics, Brand Protection, Ads-Optimization, Dispute Management and much more.

AMVisor, an eComm operation system, empowers 1p vendors on Amazon with comprehensive tools for enhanced performance across various aspects of their business. The platform covers Amazon Frontend Monitoring, Cross-Country Analytics, Brand Protection, Ads-Optimization, Dispute Management, and more.

Notable distinctions include Live Content Monitoring, tracking 200+ Key Performance Indicators (KPIs) daily for each ASIN. The platform fosters unified e-commerce teams through all-in-one dashboards, promoting collaboration and personalized alerts. Additionally, AMVisor offers Category Insights on 10,000+ digital shelves, delivering competitor insights tailored to specific categories.

Over the past year, AMVisor has made significant improvements, introducing new KPIs like Core Buy Box rate and Days not visible on Amazon. The platform underwent user-friendly enhancements for a more intuitive interface, expanding its availability to five new countries.

A compelling customer case study involves STABILO, a renowned stationery manufacturer. AMVisor addressed challenges such as e-commerce rule compliance and lack of transparency in live listings. The collaboration resulted in optimized work processes across Europe, with STABILO successfully implementing a unified information base and achieving significant time savings.

AMVisor continues to innovate, supporting brands like STABILO in navigating the complexities of the Amazon marketplace and optimizing their online presence. For more details on STABILO's success with AMVisor, visit https://www.amvisor.com/success-story/stabilo/.

Part of Descartes’ ecommerce solution suite, the Descartes pixi WMS helps direct-to-consumer brands and ecommerce retailers drive significant efficiencies across order fulfilment processes to provide a remarkable customer experience. The solution helps ensure that retailers can ship on time, ship the right items, not oversell existing inventory, and have transparency into warehouse operations. Order information is automatically available to be executed via mobile-driven multi-order pick-and-pack strategies and then fed into Descartes and third-party parcel shipment systems. The solution is pre-integrated with major ecommerce platforms, such as Shopify Plus, Brightpearl by Sage, Netsuite and others, to accelerate implementation and time to value.


Descartes (Nasdaq: DSGX) (TSX: DSG) is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, security and sustainability of logistics-intensive businesses. Customers use our modular software-as-a-service solutions to route, track and help improve the safety, performance and compliance of delivery resources plan, allocate and execute shipments; rate, audit and pay transportation invoices; access global trade data; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world’s largest, collaborative multimodal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more at www.descartes.com.

Descartes pixi WMS, a part of Descartes' ecommerce solution suite, empowers direct-to-consumer brands and ecommerce retailers to enhance order fulfillment processes for an exceptional customer experience. This solution ensures timely shipments, accurate inventory management, and transparent warehouse operations. Integrated with major ecommerce platforms, such as Shopify Plus and Netsuite, pixi WMS accelerates implementation and time to value.

Descartes, a global leader in logistics-focused software-as-a-service solutions, is renowned for improving productivity, security, and sustainability in logistics-intensive businesses. Their modular solutions cover route optimization, shipment execution, transportation invoice management, global trade data access, customs documentation filing, and more.

Distinct from competitors, Descartes pixi WMS supports ecommerce retailers requiring quick scalability for demand spikes driven by social media campaigns, product launches, or seasonal peaks. Whether handling 100 or multiple 10,000 orders daily, pixi's warehouse workflows seamlessly scale.

In terms of innovation, Descartes continuously introduces monthly releases, including a digitized automated replenishment process for ecommerce, enhancing stock quantity management. The platform's connectivity expansion into the ecommerce ecosystem incorporates a multi-carrier shipping platform with automated carrier selection based on predefined rules.

A notable customer case study features AkkuShop.de, an online battery retailer, achieving a 300% increase in fulfillment efficiency with Descartes pixi WMS. The system optimizes order fulfillment and warehouse management, contributing to the company's growth and ability to adapt to business changes. AkkuShop.de praises Descartes WMS for its scalability, flexibility, and significant improvements in efficiency and accuracy, meeting the evolving demands of their customers. Learn more at https://www.pixi.eu/unternehmen/news/akkushop-de-erzielt-300-prozent-effizienzsteigerung-mit-descartes-pixi-wms/.

Returns pose a significant financial and environmental problem for e-commerce. In the German fashion e-commerce alone, over half of all orders are sent back to the online store. The Hamburg based Start-up toern has developed a simple-to-integrate SaaS solution that allows online shops to redirect returns directly to the next person. With the software, online shops can significantly reduce their environmental impact, the use of additional packaging, and the associated costs.

Toern's SaaS solution revolutionizes the e-commerce returns process, allowing online shops to redirect returns directly to the next customer. With over 110 votes, this Hamburg-based startup addresses the environmental and financial challenges posed by returns, a prevalent issue in German fashion e-commerce.

Toern's distinctive advantage lies in seamlessly integrating returned items back into the original online store, ensuring the quality of resold items. Their advanced algorithm utilizes historical data, user feedback, and AI-based image classification to guarantee the quality of returned items. This approach not only streamlines the returns process for online shops but also offers customers a sustainable and cost-effective alternative.

In terms of innovation, toern shifts the paradigm by assessing the condition of returned items while still in possession of the returning customer. Through digital return registration and AI-based image classification, the quality is determined, providing a user-friendly process and collecting valuable data simultaneously.

A customer case study revealed that over 70% of consumers would opt for a returned item with a monetary incentive, and this percentage increases to over 80% when combined with a sustainable communication strategy. These findings highlight the substantial potential of toern's solution to save costs, resources, and make the returns process fit for the future, reinforcing its impact in the e-commerce industry.

We assist you in building your own identity graph to increase conversion rates, optimise media efficiency, and improve attribution. Additionally, the graph helps to create a compliant, people-centric consent experience.

We provide a platform and expertise to create and manage a dynamic real-time identity graph using reliable digital identification methods. This graph will become a valuable corporate asset under your full control. Identity resolution boosts onsite personalisation, behavioural direct marketing, and paid media optimisation in closed ecosystems and the open web.

Teavaro helps to truly connect with your customers based on trust and responsible digital marketing.  Data security and privacy by design are core to our platform, which can be easily integrated into your existing MarTech stack.

Teavaro revolutionizes digital marketing with its platform, focusing on constructing and managing real-time identity graphs. The platform delivers measurable results, including a unified customer view, enhanced user privacy and compliance, future-ready solutions for a post-cookie era, and a significant boost in conversion rates through personalized communication.

Teavaro's distinction lies in empowering businesses to own and control their identity graphs independently, ensuring flexibility and freedom from third-party dependencies. The company introduces cutting-edge product innovations such as cookie-less tracking technology, advanced consent management, intelligent email marketing, and the ability to self-build identity graphs.

A customer case study with UTIQ exemplifies Teavaro's impact, showcasing tangible results like a unified customer view, precise marketing campaigns, a competitive advantage in the open internet, and widened outreach. Teavaro's commitment to data security, privacy, and adaptability positions it as a crucial component in any MarTech stack, pioneering responsible digital marketing solutions for businesses navigating the evolving digital landscape. For more insights, explore Teavaro's Case Study with UTIQ: https://www.teavaro.com/case-study-utiq-partnership

Brightpick Autopicker is the world’s first autonomous mobile picking robot for order fulfillment. It is the only commercially-available robot capable of both picking and consolidating orders directly in the warehouse aisles.

The robot’s patented two-tote design enables it to retrieve storage totes (bins) from shelving and robotically pick individual items from those storage totes into an adjacent order tote. It does this repeatedly as it moves through the warehouse until the order or batch has been fully picked.

Brightpick Autopicker is like a human with a cart, moving through the warehouse aisles and autonomously picking and consolidating orders.

In contrast to other fulfillment robots, Brightpick Autopicker does not need to travel back and forth to centralized picking stations, which means faster picking and higher throughput.

In addition to in-aisle robotic picking, the versatile Brightpick Autopicker can be used for tasks such as Goods-to-Person picking, pallet picking, stock replenishment, dynamic slotting, order consolidation, buffering and dispatch.

The robots can reliably pick everything from ambient and chilled groceries to pharmaceuticals, medical devices, packaged goods, cosmetics, electronics, polybagged apparel and more.

Brightpick Autopicker is fully patented and powered by proprietary machine vision and AI. Its advanced AI algorithms have been trained on more than 500 million picks to date and use machine learning to improve with each pick. All Brightpick Autopickers are connected to the same universal AI, ensuring that learnings and operational improvements automatically propagate across all of its live robots deployed in warehouses worldwide.

The entire Brightpick Autopicker fleet and fulfillment process in each warehouse is precisely orchestrated and optimized by Brightpick Intuition software, which ensures overall system throughput is maximized.

Brightpick Autopicker revolutionizes order fulfillment with its autonomous mobile robot, the world's first to pick and consolidate orders directly in warehouse aisles. Employing a patented two-tote design, the robot seamlessly retrieves storage totes from shelves, autonomously picking and consolidating individual items into an adjacent order tote, significantly boosting efficiency.

Distinguishing itself from competitors, Brightpick's Autopicker eliminates the need for centralized picking stations, ensuring faster picking and higher throughput. The robot handles various tasks, including Goods-to-Person picking, pallet picking, stock replenishment, dynamic slotting, order consolidation, buffering, and dispatch. It excels in picking a diverse range of items, from groceries to pharmaceuticals and electronics.

Powered by proprietary machine vision and AI, Brightpick Autopicker's advanced algorithms, trained on over 500 million picks, continuously improve through machine learning. The universal AI connects all Autopickers globally, propagating operational improvements across the fleet. The orchestration and optimization of the Autopicker fleet are handled by the Brightpick Intuition software, maximizing overall system throughput.

Innovatively, Brightpick's solution stands out from traditional automated storage systems by robotically picking and consolidating orders directly in aisles. This approach significantly reduces unnecessary robot travel, enhancing picking speed and throughput while lowering costs. The two-tote design overcomes challenges faced by previous attempts at in-aisle robotic picking, offering a streamlined and effective solution.

Brightpick Autopicker boasts a rapid deployment time, taking just weeks to implement. Its compatibility with standard shelving and totes facilitates seamless integration into diverse warehouse environments, including existing operations and mezzanines.

Introduced in 2023, the Autopicker achieved its first customer installation in November 2023 at the Prague distribution center of Dr. Max Group, one of Europe's largest pharmacy chains. Additionally, Brightpick Dispatcher robots complement the Autopicker, enabling warehouses to automate post-pick order consolidation, buffering, and dispatch.

A compelling customer case study involves Rohlik Group, a major e-grocer in Europe with over 1.5 million customers. Deploying Brightpick Autopicker and Dispatcher robots across its warehouse network, Rohlik Group experienced a 98% reduction in picking labor and a 50% decrease in picking costs. The success story unfolds in a video case study featuring an interview with Rohlik Group's Chief Automation Officer.

Businesses are losing more than $75bn per year due to poor customer service. This is because, in 8 out of 10 companies, channels, systems and data exist in separate silos – meaning the customer service team is unable to solve problems quickly, impact sales or improve the company's bottom line.

Dixa was founded to counteract the increasingly impersonal and transactional nature of customer service. We help customer service leaders create effortless customer experiences and team experiences that unlock loyalty. 

We provide an agent-first customer service platform. Dixa’s Conversational Customer Service Platform combines powerful AI with a human touch to deliver a highly personalized service experience that scales.

Dixa powers more than 30 million conversations a year. We’re scaling fast and have raised over $150+ million and are trusted by leading brands such as Dott, Grover, Rapha, Interflora, Butternut Box, Celebrate Company, Too Good To Go, and over 800 other amazing brands.

Dixa, at the forefront of revolutionizing customer service, presents a Conversational Customer Service Platform that seamlessly blends AI and human touch. With a mission to combat impersonal customer interactions and address the $75 billion loss attributed to disjointed customer service, Dixa handles over 30 million conversations annually for leading brands like Dott, Grover, and Interflora.

Distinctive features include the "One-Screen Wonder," replacing traditional systems with a unified platform and achieving a remarkable 70% call answer rate within 30 seconds for Interflora. Dixa's true omnichannel platform, encompassing all-native channels, reduces First Response Time (FRT) by 23%, ensuring superior customer satisfaction. The integration of Mim, an AI-powered chatbot, handles 80% of repetitive queries, allowing agents to focus on complex inquiries and resulting in a 400% increase in agents for Too Good To Go.

Product innovations showcase Mim's prowess in enhancing agent capabilities through AI, automating 80% of requests with OpenAI technology for instant, accurate responses. The advanced contact management system merges contacts across channels, recognizing customers without redundancy, thus improving efficiency.

In a customer case study featuring tink GmbH, Dixa's transformative impact is evident. Overcoming challenges of operational inefficiencies, lack of knowledge base, and inability to handle seasonal peaks, Dixa helped tink GmbH achieve a 40% self-service rate with the chatbot, reducing agent workload. Agent performance improved by 33%, addressing knowledge gaps, and an 81% improvement in CSAT was achieved through Dixa Discover analytics, enhancing visibility and quality assurance.

Testimonials from Dr. Julian Hueck, Co-founder at tink GmbH, and Roger Sandmeier, Customer Service Manager at tink GmbH, highlight the confidence in Dixa's technology and leadership, emphasizing the platform's crucial role in ramping up agents quickly for business success. Dixa's transformative solutions not only elevate customer satisfaction but also drive operational efficiency, positioning it as a cornerstone for sustainable business growth.

Der Aral SuperCard Webshop, den wir als antwerpes ag für unseren Kunden entwickelt haben, ist die erste Anlaufstelle für Privatpersonen oder Unternehmen, die eine Guthabenkarte von Aral verschenken möchten. Ob als Geschenk zum Führerschein, zum neuen Auto oder als Motivation für die Mitarbeitenden, die Aral SuperCard ist das ideale Geschenk für viele Anlässe. 

Der Webshop bietet dabei umfangreiche Personalisierungsmöglichkeiten, unter anderem die Möglichkeit eigene Bilder hochzuladen und auf die Karte drucken zu lassen.  Die nur im Webshop erhältliche eSuperCard als rein digitale Alternative ist  besonders für Kurzentschlossene geeignet, die ihren Liebsten noch eine kleine Freude machen möchten. 
Der angeschlossene B2B Shop lohnt sich besonders für Unternehmen: als steuerfreier Sachbezug kommt das investierte Guthaben auch wirklich bei den Mitarbeitenden an. Über ein entsprechendes Portal können Firmen sich selbstständig registrieren, ihre Mitarbeitenden verwalten und Steuerreports ziehen.

The Aral SuperCard Webshop, developed by antwerpes ag, is the premier destination for individuals or businesses seeking personalized Aral credit cards. It offers extensive personalization options, including custom image uploads, catering to events like driver's license celebrations, new car purchases, or employee motivation. Key Achievements: Exclusive eSuperCard, a purely digital alternative available only online. B2B Shop with tax-free benefits, simplifying registration, employee management, and tax reporting. Distinctive Features: Me4You-Generator for quick photo uploads, enhancing card personalization. eSuperCard for last-minute gifts, customizable with images and videos. Collectible cards featuring various football teams or Love-Brands. Reloadable Portal for B2B users to manage rechargeable cards for employees. Live-Service with an integrated chatbot for accessible customer service. Product Innovations: Ongoing enhancements in the past 12 months, including UX improvements, increased use of animations, and additional payment options. Introduction of a 3-step product finder in the B2B Shop for quick card selection. Quality of Life changes based on user feedback, ensuring a customer-centric approach. Customer Case Study: Aral SuperCard Webshop: Me4You Generator A testimonial seeking a personalized gift discovers the Aral SuperCard Webshop and utilizes the Me4You Generator. With a few clicks, the testimonial uploads a photo, adds a personal design, and orders a high-quality card in an elegant metal box. The technology ensures processing of smartphone-uploaded images in optimal resolution, positioning, and automated conversion for high-quality printing. The personalized card, promptly delivered, allows the testimonial to combine the advantages of a gift card with a personalized touch.

Advanced Bundle Products App – a tool for optimizing sales through a variety of upsell and discount options

With a high level of customization, the MBC Bundle Products app empowers merchants to craft visually appealing bundles tailored to their customers' preferences. Users can elevate their average order value, stimulate sales, and effortlessly boost revenue. Whether they aim to provide Buy-One-Get-One deals, quantity discounts, or create customizable bundles, this user-friendly app covers it all. It offers valuable insights through AI-driven recommendations and allows users to monitor their top-selling products. And to sweeten the deal, it seamlessly integrates with all Shopify themes

MBC Product Bundle enhances revenue generation by creating bundled products, simplifying the management of upsell options, and streamlining warehouse operations

The MBC Bundle Products App is a powerful tool for driving sales growth through customizable bundles. With a high level of customization, the app empowers merchants to craft visually appealing bundles tailored to their customers' preferences. It covers various options like Buy-One-Get-One deals, quantity discounts, and customizable bundles. The app seamlessly integrates with all Shopify themes, offering valuable insights through AI-driven recommendations.

It distinguishes itself by implementing a full set of different patterns for creating bundles, making it a universal solution. The user-friendly interface ensures easy management, and continuous user feedback contributes to its simplicity. The app's key goal is to simplify complex technological solutions for users. Additionally, the company emphasizes building strategic partnerships with merchants, impacting their revenue positively.

This year, the app introduces two innovations: Bundle Academy and AI Bundles. Bundle Academy shares user experiences to help other merchants replicate success. AI Bundles leverage data to analyze and predict the best combinations, contributing to immediate sales generation.

In a customer case study, icarus.eu increased bundle sales by 140% in 6 months, with the average order value seeing a substantial 24% increase. Another success story is rekmed.org, which achieved a 13% YoY sales increase without using discounts, generating over $100,000 through bundling strategies. These cases demonstrate the app's effectiveness in driving revenue growth for merchants.

Für unseren Kunden Aral haben wir als antwerpes ag die die Aral SuperCard Reloadable App erstellt. Dies ist eine Bezahl-App, mit der deutschlandweit an allen Aral-Tankstellen gezahlt werden kann.

Die Aral SuperCard Reloadable ist eine wiederaufladbare Guthabenkarte, die Unternehmen ihren Mitarbeitern als Bonus zur Verfügung stellen können. Bis zu 50€ im Monat kann die Karte dabei als steuerfreier Sachbezug aufgeladen werden. Es können aber auch höhere Summen bis 1.000 € und Einmalzahlungen getätigt werden. Die zugehörige PIN geschützte Guthabenkarte wurde durch einen digitale Payment Methode erweitert. Diese App ist als Closed-Loop-Zahlungsmethode an über 2.400 Aral Tankstellen einsetzbar.

The antwerpes ag, in collaboration with Aral, developed the Aral SuperCard Reloadable App, a versatile payment solution usable nationwide at all Aral gas stations. This reloadable card, offering tax-free benefits of up to €50 per month to employees, stands out as a digital payment method.

Unlike competitors relying on traditional plastic cards or complex one-time email codes, Aral SuperCard Reloadable prioritizes flexibility and convenience for both employers and employees. The app seamlessly integrates into the purchasing process, featuring biometric access, a minimalistic UI focused on terminal payments, and a dynamically updating QR code for added security. Direct integration with payment systems allows tracking of all transactions and balance through the app.

Innovations focus on enhancing quality of life for users, ensuring optimal user-friendliness, compatibility, and additional security features. The app essentially provides end-users with a readily available prepaid account accessible at any time.

A typical customer journey involves a company choosing Aral SuperCard as a tax-free benefit for motivating employees. Through Aral's portal, monthly card reloads are set up, and team members can instantly access funds via the app. The app, designed purely for payment purposes, supports various payment methods, including cash or credit cards if the balance falls short. With tax considerations during reloads, both employers and employees enjoy tax benefits without monthly distribution costs seen with similar cards.

Eltrino stands at the forefront of eCommerce solutions, dedicating our expertise to enhancing online business platforms. As a leader in Magento development, our team boasts ex-core Magento developers with over 16 years of experience. Our specialization extends to web development, migration to Magento 2 or Shopify, and resolving intricate code challenges for both B2B and B2C stores.

Our services encompass:

Magento Upgrades: We ensure your store remains up-to-date with the latest Magento features and security updates.
Platform Migration: Smooth transitions from other platforms to Magento 2 or Shopify, maintaining data integrity and functionality.
Performance Optimization: Addressing low performance and poor-quality code, crucial in a market where slow websites lead to significant revenue losses.
Security Enhancements: Implementing robust security measures to protect your store from vulnerabilities.
Comprehensive Web Store Development: From architecture design to development, we provide full-cycle support and maintenance.
CRM/ERP Integrations: Streamlining your business processes by integrating your web store with various CRM and ERP systems.
Recognizing the critical role of web performance, we utilize the Hyva theme to maximize speed and enhance user experience in Magento stores. This approach not only boosts performance but also drives better customer engagement and sales.

Our approach is holistic and proactive. We conduct in-depth code audits, offer continuous maintenance, and support, and integrate advanced PWA solutions like Vue Storefront. Our commitment is to empower your web store not just to exist but to excel in the competitive digital marketplace.

Eltrino, a leading eCommerce solutions provider and Magento development expert, offers comprehensive services to elevate online business platforms. Specializing in web development, Magento 2 or Shopify migration, and resolving complex code challenges for both B2B and B2C stores, Eltrino stands out with its team of ex-core Magento developers with over 16 years of experience.

Key services provided by Eltrino include Magento upgrades, seamless platform migration, performance optimization, security enhancements, comprehensive web store development, and CRM/ERP integrations. The company employs the Hyva theme to enhance speed and user experience, promoting better customer engagement and increased sales. With a proactive approach, including in-depth code audits and continuous maintenance, Eltrino empowers web stores to thrive in the competitive digital marketplace.

Distinctive features that set Eltrino apart from the competition include deep Magento expertise, comprehensive eCommerce solutions, holistic support covering upgrades, migrations, and performance optimization, a strong focus on security, utilization of the Hyva theme for enhanced speed, and innovative Progressive Web App (PWA) solutions like Vue Storefront. With enduring partnerships lasting up to nine years, Eltrino's commitment to client success is evident.

In terms of product or service innovations, Eltrino's transformation of Engels Group's digital presence in the UK market showcases cutting-edge features such as a cohesive design system, enhanced functionality, custom stock statuses, tier pricing integration, and a streamlined 'request a quote' system. This project aligns with Engels Group's sustainability ethos, setting a new standard in eCommerce.

A customer case study highlights Eltrino's successful makeover of Engels Group's web presence, resulting in a cohesive and user-friendly interface, improved navigation, and optimized code for enhanced performance metrics. This project exemplifies how technical proficiency, aligned with core values, leads to significant digital transformations in eCommerce.

Clerk.io, established in 2011 in Copenhagen, Denmark, is an all-in-one platform that improves the performance and profitability of online stores while saving operations time and driving growth for e-commerce businesses.

Utilizing our proprietary advanced artificial intelligence - ClerkCore™, we aim to maintain relevance throughout the customer journey in a webshop. Our focus involves addressing the challenges posed by time-consuming manual tasks within e-commerce through process automation. 

This approach enhances various metrics such as conversion rates, basket sizes, and order values while also reducing bounce rates. Our primary goal revolves around streamlining operations and facilitating growth, all while ensuring a seamless customer experience.

Products:

Search: 
Tailored for e-commerce, providing specialized search functions to optimize product discovery.
Recommendations: 
Personalized suggestions based on individual preferences, enhancing product visibility.
Email: 
Automated campaigns with embeddable recommendations, streamlining targeted marketing efforts.
Audience: 
A Customer Data Platform with robust segmentation capabilities, facilitating precise customer targeting.

Technical Aspect:
Clerk.io's platform seamlessly integrates with any available system through API or integration options. This flexibility ensures easy incorporation into diverse e-commerce environments, enabling smooth operation alongside existing systems.

Clerk.io, founded in Copenhagen in 2011, is an all-encompassing platform designed to elevate the performance and profitability of online stores. Powered by advanced artificial intelligence—ClerkCore™—the platform automates e-commerce tasks, enhancing key metrics such as conversion rates, basket sizes, and order values to drive growth for online businesses.

Key offerings include specialized search functions tailored for e-commerce, personalized product recommendations, automated email campaigns with embeddable recommendations, and a Customer Data Platform with robust segmentation capabilities for precise customer targeting.

Clerk.io stands out with distinctive features, including ClerkCore's unique AI with no learning period, a cookieless solution for personalized online experiences, fully customizable merchandising logic, high automation requiring minimal setup effort, and instant understanding of customer behavior.

Innovating with "Omnisearch," Clerk.io's new search engine unifies live search and search results for an enhanced, faster search experience. This innovation seamlessly combines functionalities from live search and a comprehensive results page.

A customer case study with Soccerfanshop highlights the challenges faced, including inefficient cross-selling and a hindered user experience. Clerk.io's automated personalized solutions, advanced search capabilities, and recommendation tools resulted in a remarkable 14% revenue increase, 19% larger baskets, and a 15% spike in average order value. The partnership showcased the platform's effectiveness in enhancing e-commerce performance, as acknowledged by Fabian Matthee, Soccerfanshop's Project Manager.

Authentica Fulfillment provides comprehensive logistics outsourcing to e-shops. The company from Brno unites all services related to the logistics of goods under one roof. It provides dozens of clients from Central Europe with everything from warehousing, design, production and packaging, to warehousing and order processing with 99.98% accuracy. In doing so, Authentica saves e-tailers time and money and makes e-commerce more accessible to more entrepreneurs. 

Authentica ships up to 2 million shipments per year. The warehouse location in the heart of Europe enables fast and cheap distribution. Authentica's clients include Waterdrop, Hugo Boss, Philips, C&A and other prestigious and global brands.

Authentica Fulfillment, based in Brno, specializes in comprehensive logistics outsourcing for e-shops, offering services ranging from warehousing, design, production, and packaging to order processing with 99.98% accuracy. The company handles up to 2 million shipments annually, leveraging its strategic location in the heart of Europe for fast and cost-effective distribution. Clients include renowned brands such as Waterdrop, Hugo Boss, Philips, and C&A.

A key differentiator is Authentica's holistic approach, optimizing the supply chain with services like warehousing, order picking, packaging design and assembly, and efficient distribution through fulfillment. With a 20-year history, Authentica Fulfillment stands out globally.

In terms of innovations, Authentica introduced a state-of-the-art warehouse software capable of managing tens of thousands of orders daily, providing clients with real-time visibility on shipments and stock. The company successfully transitioned multiple e-commerce clients to this cutting-edge platform. Additionally, Authentica is set to implement a warehouse robotization project, aiming to automate 30,000 warehouse positions for shipping 20,000 orders daily—an unparalleled advancement in fulfillment services.

Collaborating with a global integrator, Authentica seamlessly integrates various solutions with its Warehouse Management System (WMS). The company also launched its own line haul solutions within Europe and established partnerships with new carriers.

A compelling customer case study involves a sporting goods retailer that transitioned from in-house warehousing to Authentica's fulfillment services. This move resulted in a 50% reduction in order picking time, a 23% increase in order dispatch capacity, 99.8% picking accuracy, a 15% expansion of the product portfolio, a 32% reduction in late shipments, and a 12% decrease in overall logistics costs. This strategic shift propelled the client, ABC Electronics, to greater efficiency, scalability, cost savings, and improved customer satisfaction, contributing to its success in the competitive e-commerce market.

Cognigy offers AI Agents, a digital workforce revolutionizing customer service in e-commerce. These agents, available 24/7 in over 100 languages, are pre-trained for the retail sector, ensuring personalized and efficient customer support. They understand customer intents and contexts, offering tailored services. The solution reduces operational costs, enhances sales, and supports human agents by automating common service processes like order tracking and product recommendations. This results in reduced agent workload, improved satisfaction, and efficient handling of high inquiry volumes. Cognigy's AI Agents thus address the critical need for scalable, multilingual, and personalized customer service in e-commerce. 

Cognigy's AI Agents represent the next generation of customer service in e-commerce, combining the strengths of Generative AI and Conversational AI. Through Conversational AI, these Agents are adept at integrating with various shop systems, telephony, and CRM platforms, to not only provide support but also conduct transactions. They function across digital channels like webchat, social media, and messaging apps, as well as on traditional phone lines, offering a comprehensive service spectrum. At the same time, they possess human-like conversation skills and advanced language understanding leveraging Large Language Models (LLM). This blend of Generative and Conversational AI allows for more dynamic, context-aware customer interactions, ensuring a personalized and efficient service experience in the e-commerce sector.

Cognigy, a leader in AI solutions, revolutionizes e-commerce customer service with its innovative AI Agents, providing efficiency and personalized support in over 100 languages. Key measurable results include reduced operational costs, improved sales, and enhanced customer satisfaction through automation of common service processes.

Distinctive features of Cognigy's AI Agents include human-like conversational skills, multilingual proficiency, and omnichannel support across various platforms. Innovations like Generative AI Integration, Knowledge AI, and AI Copilot contribute to dynamic responses, semantic search, and real-time assistance for human agents.

Customer case studies, including Mister Spex achieving 70% automation in verifications and Henkel successfully deploying 20+ AI Agents, showcase the transformative impact of Cognigy's AI solutions in handling millions of conversations annually. Explore more success stories at [Cognigy Customer Success Stories](https://www.cognigy.com/customer-success-stories).

With the weclapp ERP platform, teams join forces and work together successfully to manage their  business efficiently.
 
Whether CRM, merchandise management or accounting: The cloud-based CRM & ERP software covers all important business areas of different industries and combines them in a modern, user-friendly application. Due to the easy scaling, the solution is suitable for start-ups on a growth course as well as for small and medium-sized enterprises.
 
weclapp offers an ERP, CRM and Point of Sale system with a highly automated order processing. Integrations of all popular shop systems (Shopware, Magento, WooCommerce, Shopify etc.), popular marketplaces like Amazon, Ebay and Kaufland as well as payment and shipping service providers make weclapp an efficient all-in-one solution for your omni-channel.
 
weclapp is one app to run your business - the powerful software for your e-commerce.

weclapp ERP platform is a cloud-based solution offering comprehensive CRM, merchandise management, and accounting functionalities. Suitable for startups and SMEs, the platform provides easy scalability, making it an all-in-one solution for omni-channel businesses. With highly automated order processing and integrations with popular shop systems and marketplaces, weclapp streamlines business operations efficiently.

weclapp stands out by enabling companies to manage all business areas in one software, ensuring a quick start and easy implementation without additional costs. The user-friendly interface promotes intuitive navigation and teamwork, emphasizing high data security with ISO 27001 certification.

Unlike legacy systems, weclapp was built from the ground up for the cloud, allowing continuous adaptation to evolving customer needs. Recent innovations include the E-Commerce Center for error resolution, order status updates prioritization, integrations with PrestaShop and Otto market, dedicated HTML description fields, permission management for secure access, and a warehouse management add-on.

Customer case studies highlight increased productivity, IT cost savings, time efficiency in order execution, and improved reporting accuracy. Positive reviews emphasize weclapp's scalability, flexibility, quick implementation of improvements, and impactful productivity increases.

For more customer reviews, visit: https://www.weclapp.com/de/referenzen/

advastore is a warehouse automation disruptor with an end-to-end, AI-based robotics solution. This fully automated warehouse technology enables advastore to offer e-commerce fulfillment-as-a-service at up to 30% lower cost. advastore addresses the challenges faced by small and medium-sized online retailers, including rising logistics costs, high error rates, slow delivery, and limited real-time data. By leveraging innovative technology and robotics, advastore offers faster and more reliable deliveries. This helps businesses to optimize their operations and improve their profitability in the competitive e-commerce sector.

advastore, a warehouse automation disruptor, presents an end-to-end, AI-driven robotics solution offering e-commerce fulfillment-as-a-service at up to 30% lower cost. The technology addresses challenges faced by small and medium-sized online retailers, enhancing efficiency and profitability in the competitive e-commerce sector.

Distinguished by groundbreaking technology, advastore is the first global company to provide a fully automated, AI-driven fulfillment-as-a-service solution, covering the entire value chain. The in-house-developed software and hardware are tailored to logistics processes, eliminating the need for merchants to handle logistics. advastore also offers various AI-based value-added services, such as virtual bundles, expiration date tracking, and 24/7 inventory monitoring.

The first fully automated AdvaCenter, launched in September 2023, features multiple customized stations, including a fully automated inbound station. A data-first approach enhances transparency and efficiency, converting physical movements into data for comprehensive oversight through the merchant portal.

In a customer case study, Overshield, a nutrition supplements retailer, partnered with advastore in September 2023 to address challenges associated with high packaging costs and limited capacities. advastore's automation significantly reduced costs per pick, enabling fulfillment services at 30-60% lower costs compared to competitors. Automated order processing ensures quick and accurate processing of multiple-item orders, and stable processes guarantee next-day delivery for 99% of Overshield's orders. This successful collaboration showcases advastore's transformative impact on fulfillment efficiency and cost-effectiveness.

Bringing digital money into a physical world and bringing physical money into a digital world is the problem that exclusively be solved by paylado - the first eWallet in Europe that converts cash into e-money and vice versa.

Around a third of payments, in Germany alone, are still made in cash. After successful registration, paylado enables users to load cash into an e-money account and then use it to pay online. At the same time, the wallet can be topped up with digital payment methods (e.g. via bank transfer, send and receive money from a friend and Cash to Code) and the cash available in the wallet can be withdrawn in cash at over 33.000 acceptance points in Germany.

Why? Your customers can use cash online, payments can be made without a bank account, money can be transferred between paylado friends, customers can convert received e-money into cash, merchants receive an affordable means of payment, merchants address thousands of paylado customers, merchants can receive 1-click orders and so much more.

The Euro Payment Group (EPG) is a licensed entity by the Malta Financial Services Authority (MFSA) and offers a secure financial platform as an e-wallet and payment service provider.

Paylado, a pioneering eWallet in Europe, bridges the gap between digital and physical money realms, addressing the substantial market where one-third of payments in Germany are still made in cash. Users can effortlessly load cash into their e-money account, facilitating seamless online payments. Paylado's focus on gaming and gambling markets distinguishes it by enabling quick, safe, and reliable online cash transactions, providing merchants easy integration and access to a large customer base interested in gaming. Licensed by the Malta Financial Services Authority (MFSA), Euro Payment Group (EPG) ensures regulatory compliance and a secure financial platform. Innovative features like money transfer functionality between Paylado friends and a user-friendly self-registration flow showcase Paylado's commitment to customer-focused growth. With strategic partnerships and expansion into physical terminals, Paylado has achieved remarkable success, marked by substantial user adoption and impressive growth. For more details, refer to customer case studies and press coverage on Gambling Insider, The Paypers, InterGame Online, Focus Gaming News, European Gaming, and Casino International.

Founded in 2012 with the aim of solving the problem of product search in eCommerce, Doofinder is the advanced Site Search that helps to increase conversion by up to 20%.

We are the number 1 Site Search in Europe, which is proof of the success of our technological solution. With more than 10,000 online shops around the world that improve the user experience every day, shorten the purchasing process and increase their sales.

An intelligent Site Search that predicts and understands what eCommerce customers are looking for and adapts to new trends such as visual and voice search. 

It provides real-time statistics to understand customer behaviour and habits, and offers personalised results and recommendations. 

We work to provide a complete and cost-effective technology solution that integrates seamlessly into the design and branding of any shop and works with all eCommerce platforms, without the need for programming.

**Doofinder: Revolutionizing eCommerce Search**

Established in 2012, Doofinder addresses eCommerce's search challenge with its advanced Site Search, boasting a remarkable conversion increase of up to 20%. As the leading Site Search in Europe, it serves over 10,000 online shops globally, enhancing user experiences, streamlining purchases, and boosting sales.

Doofinder's achievements include a proven conversion boost of up to 20% and global market dominance as the number 1 Site Search in Europe. Its adaptable and predictive technology incorporates intelligent features like predictive search, adapting to emerging trends such as visual and voice search. The platform offers real-time analytics for informed decisions, empowering eCommerce businesses to comprehend customer behavior, personalize results, and make data-driven decisions.

Distinctive features set Doofinder apart, with AI-powered excellence delivering exceptionally fast and relevant search results. The platform prioritizes seamless integration with a robust API for swift implementation, ensuring quick and flexible upgrades to search results. Real-time analytics and personalization capabilities empower eCommerce businesses with insights into customer behavior and personalized search experiences. A flexible subscription model offers a dynamic and cost-effective enterprise search solution that scales with business growth.

Innovative offerings include guided search product recommendations for efficient product discovery, advanced filters for tailored shopping experiences, and visual search functionality, allowing customers to explore products by uploading photos from their mobile devices.

Doofinder has emerged as the trusted eCommerce partner for over 10,000 companies, delivering proven conversion results, innovative features, and a commitment to enhancing the search experience for both businesses and customers alike.

The only software in Europe that enables businesses to grade over 2,000 product categories across different locations and resell them on over 15 European marketplaces with 50% less time and costs

E-commerce companies and consumer brands experience many challenges due to returned products and overstock. It usually takes them a lot of money, time, manpower, and technology investment to make them profitable and sustainable, so that the product lifespans could be maximized. With BuyBay’s new Returns Management Software, we are able to solve these problems and achieve a win-win solution for the businesses and environment. It uses advanced grading and pricing algorithms to sell every product individually to a matching buyer for a good price. This helps businesses achieve the highest profit for their returned products and overstock.

Newly launched in 2023, BuyBay’s Returns Management Software streamlines the supply chain returns process from grading to reselling, achieving a 50% reduction in handling time and costs while increasing the resale profits. Leverage the power of automation to minimize transportation costs, environmental impact, and elevate the product value through resale in the best-performing marketplaces.

Harnessing BuyBay's 10 years of market expertise in returns management, this is the only software in Europe that enables businesses to grade over 2,000 product categories across different locations and resell them on over 15 European marketplaces for the recommerce market, from Amazon, ebay, bol, Back Market, and more. What set BuyBay’s Returns Management Software apart is that it directly links product conditions to optimise selling prices, recognizing the distinct condition of each returned item.

BuyBay's Returns Management Software, launched in 2023, revolutionizes the handling of returned products and overstock for e-commerce companies and consumer brands. This advanced software grades over 2,000 product categories across various locations and resells them on 15+ European marketplaces, achieving a 50% reduction in handling time and costs while maximizing resale profits.

With a focus on sustainability, BuyBay's software directly links product conditions to optimize selling prices, recognizing the distinct condition of each returned item. The key benefits include enhanced resale value, streamlined handling processes, reduced staff training requirements, data-driven insights, lowered transportation costs, decreased carbon footprint, and compliance with EU sustainability regulations.

The software's top features encompass diversified sales channels, customizable workflows, precision grading with 36 quality levels, guided processing, a user-friendly interface, insightful analytics, and transparent tracking. Partners benefit from a 14% decrease in returns-on-returns and an average of 28 days to resell a returned product.

A customer case study highlights a German e-tailer's collaboration with BuyBay to enhance fulfillment efficiency and increase returns management profits. The challenges, including diverse product ranges, logistical complexities, consistency across warehouses, and limited access to marketplaces, were addressed successfully. The integration process, initially scheduled for five days, was shortened to two days, showcasing the software's efficiency.

In summary, BuyBay's Returns Management Software offers a comprehensive solution to the challenges posed by returned products and overstock, resulting in tangible benefits for businesses, including cost savings, sustainability, and increased resale profits.

Amerge's Amazon Marketing Cloud (AMC) integration solution addresses a critical challenge faced by marketers and e-commerce experts: the need for a unified and streamlined approach to managing Amazon campaigns. The integration seamlessly organizes campaign management by introducing customizable groupings, allowing businesses to tailor campaigns based on specific objectives and target audiences. This addresses the inherent complexity of navigating Amazon's diverse advertising landscape, providing a cohesive platform for more efficient campaign oversight.

The AMC integration solution solves the problem of limited attribution models within Amazon marketing. It introduces advanced attribution models, including linear multi-touch and first-touch attribution, offering a more nuanced understanding of the customer's journey. This innovation goes beyond the constraints of traditional last-touch attribution prevalent on Amazon, empowering businesses with a comprehensive view of each touch point that contributes to a conversion. By breaking down the path to conversion, the AMC provides granular insights into customer behavior, enabling marketers to optimize strategies by tailoring campaigns to specific touch points that resonate most with their audience.

In essence, Amerge's AMC integration simplifies Amazon's marketing complexities, offering marketers and e-commerce experts a powerful and customizable tool to enhance campaign management, attribution accuracy, and customer journey analysis. By providing a unified and data-driven approach, the AMC integration solution enables businesses to make informed decisions, refine their strategies, and achieve greater success in the competitive e-commerce landscape.

Amerge's Amazon Marketing Cloud (AMC) integration solution addresses the challenge of unified Amazon campaign management. It introduces customizable groupings, enabling tailored campaigns based on specific objectives and target audiences, simplifying the complexities of Amazon's advertising landscape for more efficient oversight.

The AMC integration overcomes limited attribution models within Amazon marketing by introducing advanced models like linear multi-touch and first-touch attribution. This innovation provides a nuanced understanding of the customer journey, going beyond traditional last-touch attribution and offering a comprehensive view of each touchpoint contributing to conversion.

Distinct from competitors, AMC offers access to "Log Level Data," providing anonymized GDPR-compliant insights into customer actions post-ad interaction. As an accelerated development partner with Amazon Ads, Amerge integrates these insights into Amerge View, their proprietary tech dashboard.

Amerge's latest innovation, the AMC integration, introduces features like custom campaign grouping, linear multi-touch attribution, and first-touch attribution. These features allow businesses to tailor campaigns, gain a holistic view of the buyer journey, and understand the impact of entire campaign groups on conversions.

In a case study with Adobe, the AMC integration proved instrumental in optimizing Amazon DSP activity. Utilizing Adobe Audience Manager for (de)targeting, the integration showcased a 14% increase in new subscribers across EMEA, a 55% YoY decrease in CPM, and 23% YoY growth across all subscription-based products.

Businesses are losing more than $75bn per year due to poor customer service. This is because, in 8 out of 10 companies, channels, systems and data exist in separate silos – meaning the customer service team is unable to solve problems quickly, impact sales or improve the company's bottom line.

Dixa was founded to counteract the increasingly impersonal and transactional nature of customer service. We help customer service leaders create effortless customer experiences and team experiences that unlock loyalty.

We provide an agent-first customer service platform. Dixa’s Conversational Customer Service Platform combines powerful AI with a human touch to deliver a highly personalized service experience that scales.

Dixa powers more than 30 million conversations a year. We’re scaling fast and have raised over $150+ million and are trusted by leading brands such as Dott, Grover, Rapha, Interflora, Butternut Box, Celebrate Company, Too Good To Go, and over 800 other amazing brands.

Dixa, a customer service powerhouse since 2012, combats the $75 billion annual loss due to poor service. With $150+ million funding and 800+ brands like Dott and Rapha, Dixa scales impressively. Notable results include Interflora's 30% order boost and 70% call answer rate within 30 seconds.

Dixa's omnichannel platform slashes silos, reducing First Response Time by 23%. Distinctive features include the one-screen wonder, AI-powered Chatbot (Mim) with 80% automation, and advanced contact management. Innovations like Guided Search, Visual Search, and AI-powered Mim uplift customer experiences.

In a case study, Tink achieved a 40% self-service rate and 81% CSAT. Testimonials highlight Dixa's pivotal role at Tink, boosting agent performance by 33% and reducing seasonal costs by 30%. Dixa stands as a beacon in customer service innovation, delivering measurable results and efficient operations globally.

Meest International is a global leader in cross-border e-commerce solutions, specializing in seamless logistics and digital integration. We solve the challenge of international expansion for retailers by providing comprehensive services and facilitating online shop order deliveries across borders. Trusted by hundreds of global brands, we streamline the complexities of cross-border trade, enabling businesses to grow effortlessly on a global scale. Operating globally, our services cover efficient shipping solutions and innovative digital tools, ensuring a smooth journey for retailers entering new markets.

Meest International leads the way in cross-border e-commerce solutions, specializing in seamless logistics and digital integration for global online shop order deliveries. Trusted by numerous global brands, Meest International streamlines cross-border trade, empowering businesses to effortlessly grow on a global scale.

Meest International's distinctive features make it stand out in the market. With a global presence through offices worldwide, the company provides unparalleled global connectivity, facilitating effortless expansion into new markets. Recognizing the uniqueness of each business, Meest International offers highly customizable services, ensuring a personalized approach that adapts to specific needs. Trusted by hundreds of global retailers and brands, Meest International's consistent delivery of results has earned the trust of its partners. Staying ahead in the dynamic world of e-commerce, the company integrates cutting-edge technology into its services, ensuring partners benefit from the latest advancements. Beyond logistics, Meest International's services cover efficient shipping solutions, innovative digital tools, and expertise in customs processing for both export and import.

Product Innovation - Meest World Logistics (MWL) Platform: The MWL Platform acts as the exclusive connector, efficiently managing diverse carriers, product deliveries, and expanding territorial coverage. Integrated customs clearance expertise simplifies international trade operations for MWL Platform users. MWL enhances last-mile delivery performance through embedded insights and tools, enabling businesses to effortlessly reach new markets. Access a variety of carriers and delivery products, adapting to specific business needs for increased operational efficiency. Serving as an IOSS Intermediary, MWL navigates IOSS regulations seamlessly to streamline VAT compliance.

Solution360 is an award winning e-commerce agency that specializes in the design and implementation of high-quality online shop projects. The shops are developed and implemented by using powerful shop systems like JTL Shop, Shopware and Shopify. Furthermore strategy consulting and plugin development (especially in the area of payment) complement our portfolio In the JTL community Solution360 is best known for developing the easyTemplate360.

Solution360 ist eine preisgekrönte Berliner E-Commerce-Agentur, die sich auf die Konzeption und Umsetzung von hochwertigen und nutzerfreundlichen Online-Shops spezialisiert hat. Die Shops werden mit leistungsstarken Shopsystemen wie JTL Shop5, Shopware6 und Shopify entwickelt und umgesetzt. Darüber hinaus ergänzen Strategieberatung und Plugin-Entwicklung (insbesondere im Bereich Payment) unser Portfolio. In der JTL-Community ist Solution360 vor allem durch die Entwicklung des easyTemplate360 (www.easytemplate360.de) bekannt.

Solution360, an esteemed Berlin-based e-commerce agency, excels in delivering top-tier online shops using robust systems like JTL Shop, Shopware, and Shopify. Renowned for maintaining exceptionally high-quality standards, the agency sets itself apart as adept problem-solvers, addressing challenges that seem insurmountable. With a focus on fostering long-term collaborations, Solution360 ensures all its developers and consultants hold certifications for JTL and Shopware.

The agency's recent relaunch projects, including notable names like fellby.de, ampelmannshop.com, gravado.de, and saemereien.ch, showcase its innovative prowess, earning nominations and wins at prestigious industry awards.

In a standout case with Kivanta, Solution360 successfully upgraded the client's JTL-Shop 4 to the new JTL-Shop 5, managing various project aspects from design to search engine optimization. This case exemplifies Solution360's commitment to delivering exceptional e-commerce solutions and building enduring partnerships.

Experience the epitome of e-commerce craftsmanship with Solution360, where unparalleled quality and innovative solutions converge to shape successful online shopping experiences.

As e-commerce grows, the industry focuses on optimizing conversion rates and a seamless experience. At the same time, fraud increases and demands intelligent prevention systems. The Netcetera 3-D Secure Issuer Service authenticates cardholders on behalf of over 800 banks and card issuers during online payments, providing high availability while meeting all regulative requirements, a user-friendly and accessible authentication journey and risk-based measures to avoid user actions.
The 3-D Secure is a global standard specified by EMVCo®, increasing the security of credit and debit card payments when online shopping. It is designed to reduce the risk of fraud and loss of payments due to card fraud. Netcetera operates a PCI DSS-and PCI 3DS-certified 3-D Secure Issuer Service with 99,9 % Service Availability that meets the highest security standards, including all requirements and certifications of EMVCo®, American Express®, Diners Discover, JCB, Mastercard®, Union Pay and Visa. For the latest EMV 3DS 2.3.1 protocol, Netcetera was certified first worldwide, proving its market leadership and introducing new trends and benefits for cardholders as early as possible.
Since 2021, when the PSD2 regulation mandated SCA for the EEA to enhance payment security, cardholders have had to authenticate online payments with two factors. The Netcetera 3-D Secure Issuer Service, PSD2-compliant, enables banks to achieve a frictionless rate of up to 50%, maintaining fraud rates below thresholds. This translates to active cardholder interaction required only in every second payment transaction.
When cardholders need to authenticate, a screen in the merchant’s shop leads them through the authentication processes of their banks. The Netcetera 3-D Secure Issuer Service provides this challenge screen. The submission emphasizes the redesigned core of the screen and explores innovative authentication methods, such as WebAuthn, for online payments.

Netcetera's 3-D Secure Issuer Service is a critical solution for e-commerce, authenticating cardholders for over 800 banks during online payments. It ensures high availability, regulatory compliance, a user-friendly authentication journey, and employs risk-based measures to deter fraud. The global standard by EMVCo®, 3-D Secure enhances credit and debit card security in online shopping. Netcetera's certified 3-D Secure Issuer Service operates at 99.9% Service Availability, showcasing market leadership with the first global certification for the latest EMV 3DS 2.3.1 protocol. Since PSD2 regulation, Netcetera's service facilitates a frictionless experience, with 50% active cardholder interaction, keeping fraud rates low. It offers a redesigned core and explores innovative authentication methods like WebAuthn. Distinctive Offerings: Certified Access Control Server for compliant transactions. Business Owner: Over 90% authentication success, regulatory compliance, and labor-saving services. Fraud Manager: Fraud prevention features, tools for rule fine-tuning. Cardholder: Undisturbed payment process, accessible authentication journey, redesigned challenge screen.

With the Cross-border Delivery Solution from MS Direct, e-commerce retailers and D2C brands will never again lose time and nerves when selling to European countries with a customs border. Instead, they benefit from new, lucrative target markets such as Switzerland, the UK or Norway without any additional effort thanks to just one connection.

We take care of everything to do with VAT processing, export and import customs clearance, shipping and returns processing. In our cross-border portal, you keep track of your operations and see what's going on!

But we are also local on the German market with our new location in Mindelheim for returns processing as well as fulfillment since autumn 2023.

MS Direct's Cross-border Delivery Solution revolutionizes e-commerce for retailers and D2C brands, providing a comprehensive answer to the challenges associated with customs borders in European countries. By handling VAT processing, customs clearance, shipping, and returns through a unified cross-border portal, MS Direct ensures seamless end-to-end operations.

The key distinctions of this solution lie in its role as a one-stop-solution, simplifying shipment processes with a single integration. The Cross-border Portal further enhances efficiency by offering swift and paperless onboarding, complete transparency, and comprehensive reporting. Returns are streamlined by matching export and import data for quick fee refunds, providing local returns with a 24-hour refund, and offering real-time feedback through the Returns module. In terms of delivery speed, MS Direct commits to orders reaching destination countries within 48 hours, utilizing local carriers for a customer-centric experience.

Noteworthy innovations include the implementation of the Cross-border Portal, streamlining cross-border e-commerce through automated customs management and comprehensive reporting. The Returns Module improves customer satisfaction by enhancing returns management with efficient processing and real-time data exchange. AutoStore Implementation maximizes storage density and accelerates order fulfillment, while Packsize Utilization optimizes packaging processes, reducing material waste and shipping costs through customized packaging.

Customer experiences are exemplified through bergfreunde.de's case study, where MS Direct's customs clearance and returns solution provided a unified interface for all European customs-related issues, resulting in a seamless delivery experience for customers, especially in the UK, without Brexit-related challenges. Feedback from Mango and Julie & Grace further attests to MS Direct's reliability and flexibility in providing logistical solutions for the Swiss market.

customers' feedback and case studies are described in the profile

Brevo (formerly Sendinblue) is the leading customer relationship management (CRM) suite designed to efficiently build meaningful customer relationships at scale in a fast changing digital world. With Brevo, businesses have a unified view of the customer journey in one easy-to-use platform to grow their business with intuitive marketing and sales tools such as Marketing and Sales Automation, Marketing Campaigns over Email, SMS, WhatsApp, Chat, and much more. Today, more than 500,000 businesses across 180 countries, including Sodexo, Doctolib, Huawei, eBay, and Michelin, trust Brevo’s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales in one CRM suite.

Brevo, formerly Sendinblue, stands as the premier Customer Relationship Management (CRM) suite, revolutionizing customer interactions in a dynamic digital landscape. Designed for efficiency, Brevo offers businesses a unified platform with Marketing and Sales Automation, comprehensive Campaigns over various channels, and more. Trusted by over 500,000 businesses globally, including renowned names like Huawei and eBay, Brevo's technology ensures unparalleled customer experiences, cost reduction, and increased sales in a single CRM suite.

Brevo's key achievements are evident in its global reach and trust, with over 500,000 businesses across 180 countries relying on its reliable technology for efficient customer relationship management. Diverse clientele, including businesses like Sodexo, Doctolib, and Michelin, leverage Brevo's technology to drive sales and deliver exceptional customer experiences. The CRM suite seamlessly integrates with 75+ platforms, enhancing its adaptability and providing a comprehensive solution.

What sets Brevo apart from the competition are its user-friendly interface, drag & drop editors, and a simple onboarding process, ensuring ease of use. The unique pricing model based on usage, not contacts, offers 53 features on free plans, providing great value. Unparalleled customer care in six languages with a 1-hour guaranteed response time for Enterprise users and robust data security further distinguish Brevo.

In terms of product innovations, Brevo introduced Sales Solutions, including a Pro version of its Sales Platform, Meetings, Phone, and Payments solutions in September. These solutions offer multiple pipeline management, simplified scheduling, cloud-based calling, and seamless payment collection through unique links shared via various channels.

Recent acquisitions in November, including WonderPush and Octolis, strengthen Brevo's capabilities, enhancing real-time interactions and centralizing customer data for better responsiveness.

Brevo's transformative solutions empower businesses to build meaningful customer relationships, optimize sales processes, and achieve remarkable growth.

idealo is the number 1 price comparison site in Germany. Every month, idealo connects 76 million visits by users with 500 million offers from 50,000 online retailers. With 18 million app installations and over 300,000 daily users this year, idealo has been among the top 3 shopping apps in Germany in the Black Season 2023. 
Online retailers have trusted idealo for 20 years as their preferred performance marketing channel to increase their reach and sales consistently and sustainably. The foundation of this partnership is the high value of the idealo traffic: the conversion rate of idealo’s traffic is significantly higher than that of other performance marketing channels, because idealo users are usually at the end of their purchase and decision journey.

Idealo, Germany's leading price comparison site, connects 76 million monthly users with 500 million offers from 50,000 online retailers. With 18 million app installations and 300,000 daily users, it ranks among the top 3 shopping apps in Germany. For 20 years, online retailers have trusted Idealo as a preferred performance marketing channel, achieving consistent and sustainable sales growth. The platform's high-value traffic, with a notably higher conversion rate, makes it a reliable choice for retailers.

Distinct from competitors, Idealo prioritizes the best price over advertising budgets. Sorting offers purely by price ensures fair cost-revenue ratios, making it an attractive performance marketing channel. Idealo's latest innovation is the ChatGPT plugin, providing user-friendly product comparisons without ads or sponsored content. This plugin enhances the user experience and offers merchants another effective way to reach ready-to-buy consumers.

For more details, visit [Idealo](https://www.idealo.de/).

The CVP Everest is a high speed automated packaging solution for ecommerce operations. Using 3D scanning technology this super fast packaging machine will build, seal and label a shipping box around each unique order in just a matter of seconds – packing flexibility that offers over 40 million different box sizes.

Oversized boxes are the scourge of ecommerce fulfilment. A large variance in order profiles often leads to the use of oversized boxes, which creates enormous waste in the form of excess cardboard material, void fillers and the transport of ‘fresh air’. The environmental case for ending the common practice of shipping retail goods to consumers in grossly oversized boxes is unassailable. 

This links to another challenge. Packing a tidal wave of orders over a seasonal peak has also been a challenge for ecommerce businesses. But now, wide-spread labour shortages combined with rising wages has made the problem far more acute. De-risking peak by investing in automation that boosts capacity and cuts costs is the obvious answer. 

The CVP Everest tackles both of these challenges simultaneously – offering scale at peak and flexibility to cater for a wide variety of order profiles, with perfect sized boxes every time. The CVP Everest has a capacity to create up to 1100 right-sized packages per hour, making it the fastest proven auto-boxing technology on the market today. The fit-to-size packaging solution also reduces parcel volume by up to 50% by creating the smallest parcel necessary, thus saving on shipping costs as well. This means less packing material as the solution greatly reduces corrugate usage (up to 30%) and the need for void fill.

Netcetera’s 3DS Server and SDK enable secure and seamless transactions for online shoppers. 1st in Europe and 2nd in the world EMVCo-approved product, fully compliant and certified with EMV® 3DS 2.3.1.1 and latest programs of 13 international and domestic card networks, including Visa, Mastercard, Diners, Amex, and JCB. It reduces the risk of non-authenticated transactions, associated refunds, and lost revenue while establishing frictionless flow. 
The solution addresses the modernisation, security, and simplification of online payments.  
Netcetera’s 3DS Server and SDK create secure digital payments while lowering fraud, increasing approval rates and improving the cardholder experience. It creates trust and loyalty. 
There are two options: 3DS Server on-premise or as SaaS. 
Merchants and acquirers/ PSPs that use Netcetera’s 3-DS Server and SDK solution save time and infrastructure resources with a PCI DSS/3DS-ready certified solution that operates on a highly secure and scalable payment platform maintained by Netcetera experts and using world-leading hosting service providers, allowing full control over the software and system architecture. It is always up to date, with easy integration within client environment via APIs and with 24/7 client support.
It has a comprehensive dashboard, log data and statistics for monitoring and two configuration models: XML configuration and Admin UI for data configuration, certificate management, transaction search and user access management on a central database (PostgreSQL, MySQL, MS SQL, Oracle). It has an NDM Simulator – a test environment (application) with a demo webshop with a simulated Directory Server and an Access Control Server (ACS) for integration testing with a free demo license of 30 days trial. 
For cardholders, Netcetera’s solution creates an effortless online payment without re-directs and friction in a safer online shopping environment that makes them return.

Netcetera's 3DS Server and SDK redefine online transactions, focusing on modernization, security, and simplicity. EMVCo-approved and compliant with major card networks, the solution delivers measurable results by reducing fraud, increasing approval rates, and enhancing cardholder experience, fostering trust and loyalty.

Noteworthy is Netcetera's flexibility, offering both on-premise and SaaS options. The solution ensures fast integration with a two-week onboarding record, coupled with 24/7 client support and continuous updates for a seamless experience.

Distinct from competitors, Netcetera stands out with a stand-alone, API-driven solution that boasts quick onboarding, high scalability, and compliance with major card networks.

Continuous innovation is evident with features like cookie-less tracking technology, advanced consent management, intelligent email marketing, and self-built identity graphs. These innovations prepare for a post-cookie era, align with evolving user data preferences, and enhance customer engagement and conversion rates.

Customer case studies with OMISE, SHIFT 4 (Credorax), QENTA, and FIME highlight Netcetera's reliability, efficiency, and consistent delivery of secure payment protection. The long-term partnerships reflect mutual efforts to enhance the payment environment, providing outstanding value beyond traditional relationships.

Netcetera's commitment to innovation, compliance, and customer success solidifies its position as a leader in secure online transactions. Explore [Netcetera Case Studies](https://www.netcetera.com/en/industries/finance/payments/) for deeper insights into the company's impactful solutions.

Meest International, a leading force in cross-border e-commerce solutions, streamlines global expansion for retailers through seamless logistics and digital integration. Trusted by numerous global brands, the company distinguishes itself with a holistic approach that surpasses logistics, offering tailored solutions and cutting-edge technology. The key differentiators that define Meest International: Global Connectivity - With a vast network, the company enables businesses to effortlessly enter new markets, ensuring a seamless global reach. Tailored Solutions - Providing highly customizable services that adapt to specific business needs, Meest International ensures a personalized and effective approach. Proven Track Record - Earning trust through consistent delivery of results, the company is the reliable choice for global retailers and brands. Innovative Technology - Integrating the latest advancements in technology into its services, Meest International ensures partners benefit from state-of-the-art solutions. Comprehensive Services - Going beyond traditional logistics, Meest International covers efficient shipping solutions, innovative digital tools, and expertise in customs processing. The competitive edge of Meest International extends to the Meest World Logistics (MWL) Platform—an exclusive connector transforming cross-border e-commerce. This platform offers one-stop management, customs expertise, optimized last-mile delivery, territorial expansion capabilities, flexible carrier options, and IOSS compliance. In summary, Meest International stands out by offering a comprehensive suite of services that combines global reach, customization, reliability, and innovation. The Meest World Logistics Platform acts as a game-changer in the industry, providing a unique balance between carriers, delivery products, territorial coverage, customs expertise, and last-mile performance.

Mollie has taken the next step in its development with its new product “Mollie Capital” – namely from a pure payment service provider to a comprehensive financial service provider. With this new offer, Mollie offers small and medium-sized online retailers fast and flexible funding, an unbureaucratic alternative to conventional bank loans.

SMEs often face greater challenges when it comes to financing than large corporations. Traditional loans can be time-consuming and complicated – and come with high interest rates. That's why Mollie launched Mollie Capital in December 2022, a fast and flexible financing option for e-commerce companies. The aim is to help e-commerce SMEs achieve sustainable growth by simply providing capital. The best part: There are no hidden fees or ongoing interest rates. Instead, there is just a fee that Mollie users know in advance.

In order to actively support medium-sized companies in the e-commerce sector in particular in their sustainable growth, such as click-licht.de GmbH & Co. KG from Recklinghausen, they can apply for financing of up to 250,000 euros. The application is submitted with just a few clicks and is usually processed on the same or next day. No interest is paid for the financing, but rather a one-off fixed amount (monthly and dependent on sales so as not to hinder the company's further growth).

“Mollie Capital has changed the way we obtain financing as a growing company,” says Rudolf Ring, Managing Director of click-licht.de.

Mollie Capital's service is free for Mollie customers. Customers can apply for a capital amount of up to €250,000 via the Mollie platform. The decisive factor for the decision is the transaction history with Mollie (the more recurring sales, the higher the amount offered). The repayment rate is calculated as a percentage of the customer's daily sales, meaning they never have to pay back more than they can handle (more when business is going well, less when it slows down).

Mollie has evolved from a pure payment service provider to a comprehensive financial service provider with its latest offering, "Mollie Capital." This financial product provides small and medium-sized online retailers with a swift and flexible funding alternative to traditional bank loans, eliminating complexities and high interest rates. Launched in December 2022, Mollie Capital aims to facilitate sustainable growth for e-commerce SMEs by offering straightforward capital with a transparent fee structure, ensuring no hidden fees or ongoing interest rates.

Medium-sized e-commerce companies, like click-licht.de GmbH & Co. KG, can apply for financing up to €250,000 with a hassle-free application process, often processed on the same or next day. Mollie Capital's innovative approach involves a fixed, one-time amount based on monthly sales, fostering growth without hindrance. Rudolf Ring, Managing Director of click-licht.de, attests to the transformative impact of Mollie Capital on their financing approach.

What sets Mollie Capital apart is its dedication to filling the financing gap for small and medium-sized e-commerce businesses, historically underserved by traditional lenders. The platform's unique repayment model, tied to daily sales, ensures flexibility and ease for customers, aligning repayments with business performance.

Powered by advanced technology and algorithms considering various factors, Mollie Capital ensures swift decision-making in financing requests. With over 1000 merchants financed to date, Mollie Capital is a scalable solution designed to efficiently support businesses in need of financial assistance, marking a significant step not only for individual companies but for the entire DACH economy.

Amerge offers a suite of services fostering sustainable growth for Brands, Vendors, and Third-Party Sellers on Amazon. Prioritizing total sales, cost reduction, customer increments, and market expansion, Amerge stands as a reliable ally for those navigating the complexities of online retail.

Amerge Ads: Precision in the Customer Journey
Merging human planning with cutting-edge tools like Amazon Marketing Stream and Amazon Marketing Cloud, Amerge optimizes campaigns in real time, ensuring efficient audience targeting..

Amerge Selling Partner: Comprehensive Retail Support
Amerge Selling Partner provides end-to-end retail support, with experts managing Vendor and Seller Central operations. Services range from Purchase Order and Catalogue Management to Strategy Consulting, ensuring a seamless retail experience. Backed by over 14+ years of ex-Amazon experience, Amerge’s in-house team navigates Amazon Retail intricacies with ease.

Amerge Creative Services: Crafting Your Amazon Presence
For a visually compelling Amazon presence, Amerge Creative Services offers a holistic design approach. From Brand Store to A+ content and multimedia production, the design team enhances creative content, delivering a subtle yet impactful brand message on Amazon.

Amerge Tech: Innovative Solutions for Unmatched Performance
Built on 150+ years of collective ex-Amazon experience, Amerge Tech offers proprietary solutions:

Amerge View: A powerful reporting suite consolidating data into an easy-to-read dashboard, providing insights from individual performance to ad spend.

Amerge Engine: A revolutionary optimization suite automating campaign creation on both Sponsored Ads and DSP.

Amazon Marketing Cloud (AMC): Ensuring GDPR-compliant post-ad engagement insights, AMC understands the customer journey, weighted conversion attribution, and 1st Party Data Set integration.

Amerge, a leader in e-commerce support, facilitates sustainable growth for brands and sellers on Amazon. Their suite of services includes Amerge Ads for precision in customer journey targeting, Amerge Selling Partner for end-to-end retail support, Amerge Creative Services for compelling Amazon presence, and Amerge Tech offering innovative solutions like Amerge View and Amerge Engine.

Measurable results include Amerge Engine optimizing campaign creation with features like single keyword setup and budget redistribution, potentially surpassing competitors in customization. Amerge View's comprehensive dashboard consolidates data for insightful reporting, potentially exceeding competitor reporting tools. Amazon Marketing Cloud's GDPR-compliant data insights surpass competitors, providing a comprehensive view of post-ad engagement actions. Sustainable growth planning analyzes profitability and forecasts growth on Amazon, driving total sales, reducing operational costs, and expanding into new markets.

Product or service innovations include Amazon Marketing Cloud (AMC) introducing features such as custom campaign grouping, linear multi-touch attribution, and first-touch attribution, providing businesses with nuanced insights for strategic optimization.

In a customer case study, SONAX, a leading European car care product manufacturer, partnered with Amerge in 2023 to manage Amazon Ads. Amerge's segment-based setup for DSP campaigns, incrementality setup, and holistic reporting in Amerge View led to improved DSP ROAS from 8.90 to 29.39 by Q3-end. The partnership achieved a 42% growth in total sales on Amazon, showcasing Amerge's positive impact on SONAX's ROAS, market share, and brand awareness.

Our Hybrid Customer Service AI bot helps solve one of the major current challenges for e-commerce businesses: how do I remain profitable. The solution enables merchants to significantly save on customer service costs while helping to improve customer experience at the same time. Since customer service is a critical chain in the customer experience, the AI bot is constantly being watched by customer service agents who are also constantly available to take on the more difficult requests as well as the requests from clients that prefer human assistance

**Salesupply Hybrid Customer Service AI: Revolutionizing E-commerce Profits**

Salesupply tackles e-commerce profitability challenges with its Hybrid Customer Service AI bot. Beyond cost savings, this solution enhances the overall customer experience, becoming a pivotal element in the customer journey.

The AI bot efficiently handles routine queries, providing cost-effective support for merchants. It ensures prompt responses, contributing to seamless and efficient customer experiences. For personalized or complex queries, human customer service agents are available 24/7, offering a human touch when necessary.

Salesupply's AI bot stands out by offering end-to-end support, guiding clients from pre-sales inquiries to returns. It transforms customer service into a profit center by categorizing common queries, integrating product information, and crafting tailored responses. Continuous monitoring ensures quality, with a commitment to safety and compliance.

Developed over the last 12 months, the Salesupply Hybrid Customer Service AI Chatbot reflects the latest advancements in the field. Currently undergoing refinement and beta testing, its official launch is scheduled for mid-January 2024, showcasing a commitment to thorough testing and a strategic rollout plan. Salesupply's Hybrid Customer Service AI emerges as a game-changer, demonstrating tangible cost savings, improved customer experiences, and a holistic approach bridging the gap between AI and human assistance in e-commerce.

With our innovative solution JTL-Wawi, we offer a free ERP system (basic version), which enables comprehensive management of all areas of your (online)trade. Our ERP system covers essential aspects such as PIM, purchasing and sales, inventory management, order processing, multichannel sales and customer management. A great advantage of JTL-Wawi is the automation of recurring business processes, which will make your everyday business significantly more efficient.

JTL-Wawi addresses the issue of the ever-growing complexity of modern commerce via multiple sales channels. With our ERP system, you can manage multiple sales channels via one intuitive and comprehensive software. JTL-Wawi acts as the "control centre" of your business and enables you to manage all business processes profitably in one software. In addition to JTL-Wawi, JTL offers a variety of other specialised software solutions, such as the marketplace interface JTL-eazyAuction, the shop system JTL-Shop and the warehouse management system JTL-WMS. Since these solutions can be seamlessly connected to JTL-Wawi, you can expand your software according to your individual requirements and growth of your business.

JTL-Wawi offers an innovative ERP system for (online) trade, covering PIM, purchasing, sales, inventory management, order processing, multichannel sales, and customer management. Automation of recurring business processes enhances everyday efficiency. Acting as the control center of your business, JTL-Wawi enables comprehensive management of various sales channels through one intuitive software.

JTL distinguishes itself by providing all-in-one solutions for multichannel and retail businesses. JTL-Wawi serves as the central hub, seamlessly connecting to solutions like JTL-WMS, JTL-eazyAuction, JTL-Shop, and JTL-POS. This modular approach, coupled with an extensive partner network, allows businesses to tailor solutions to their needs, fostering flexible growth. Tools like JTL-DataTransfer and JTL-Workflows offer additional automation possibilities.

Innovation comes in the form of the flexible JTL-SCX marketplace interface, allowing customized connections to preferred marketplaces. The SCX API streamlines the connection process, offering an open interface and enhancing user experience. Recent additions include connections to Otto.de, Kaufland, voelkner, and MediaMarktSaturn. Extensions like JTL-Plan&Produce and JTL-Workbench cater to businesses involved in manufacturing, optimizing storage processes and production planning efficiently. JTL continues to evolve, empowering businesses with adaptable and innovative solutions for sustained growth.

88% der Verbraucher vertrauen Empfehlungen von Gleichgesinnten mehr als allen anderen Werbebotschaften. Shopper suchen aktiv social proof, bevor sie Kaufentscheidungen treffen. Mit der GUURU Community-Lösung können Brands ihre Online-Shopper direkt im Web-Shop mit begeisterten Kunden für einen Live-Austausch connecten. 

Shopper können so auf äusserst authentische Empfehlungen rund um die Uhr und ohne Wartezeiten zugreifen. Die Empfehlungen erhalten sie von Guurus in Live-Konverstionen. Guurus sind selbst langjährige Produktnutzer und Teil der Brand-Community. Sie geben ihr Wissen und ihre Erfahrung mit Produkten gerne weiter. 

Guurus erhalten eingehende Gesprächsanfragen über die GUURU-App als Push-Notification und können selbst bestimmen, wann sie diese annehmen wollen.

GUURUs AI-basiertes SmartRouting stellt in Echtzeit sinnvolle Connections zwischen Gleichgesinnten her. Der Austausch zwischen echten Menschen mit gleichen Interessen fördert die emotionale Bindung zur Brand. Dies führt nachweislich zu einer 3x höheren Lifetime-Value.

norisk Group ist die Full-Service E-Commerce Agentur, die Einkaufserlebnisse konzipiert und mit Fokus auf den Markt beständig erweitert. Sie gestaltet innovative Omnichannel-Konzepte und bietet ganzheitliche Services im Bereich E-Commerce und Onlinemarketing. Dazu gehören die Realisierung von Onlineshop-Lösungen und deren nahtlose Integration in weiterführende Systeme wie PIM, ERP, DAM sowie CRM-Systeme. Derzeit beschäftigt die norisk Group rund 65 Experten am Standort München bzw. Remote. Die Agentur entwickelt individuelle Konzepte und Lösungen sowohl für führende Retailer wie Lodenfrey, Sporthaus Schuster, Bettenrid und Tretter als auch B2B orientierte Hersteller wie Nitras Safety, SQlab, Fliegl Agro-Center und Infineon Technologies Biopolar. Die Agentur hilft im Wettbewerb in einer digitalisierten und globalisierten Welt zu bestehen. Im Rahmen des Shop Usability Award 2019, wurde die norisk Group zur Agentur des Jahres gekürt, 2023 gewann norisk mit dem Relaunch Projekt Sporthaus Schuster den Gesamtsieg des Jahres.

norisk Group, a renowned E-Commerce and Online Marketing Agency with a team of 65 experts in Munich and remotely, has garnered acclaim as the Shop Usability Award 2019 Agency of the Year. The agency boasts measurable results, including winning the Shop Usability Award 2019 and the prestigious 2023 Overall Victory for the Sporthaus Schuster relaunch project. With over 10 category wins at the Shop Usability Awards and 6-8 successful shop launches annually, it stands as the strongest OXID agency in the market, certified for OXID, Pimcore, and HubSpot.

Distinguishing itself through tailored E-Commerce solutions, norisk Group operates in five key competencies: Consultation & Conceptualization, UI/UX Design, Development, System Integration, and Operations & Development, all centered on sustainable growth. The agency introduces product and service innovations such as integrating cutting-edge technologies like Node.js, Ruby on Rails, Python, Django, React.js, and React Native. Unique solutions like norisk - Scan2Delivery for efficient Fulfillment and proprietary modules like VCMS-Plus and didifind enhance performance.

A customer case study, the relaunch of sport-schuster.de, reveals significant achievements. This includes integrating an intuitive product advisor and an online booking system, developing an in-house bonus program ("Gipfelstürmer") to boost customer loyalty, technology integration with the latest OXID version, and Fulfillment solutions. The result is a modern website redesign, improved UX, and enhanced performance, culminating in a highly individualized shopping experience.

Konstantin Rentrop, Geschäftsführer at Sporthaus Schuster, emphasizes the success of an omnichannel solution and seamless service integration. The holistic approach by norisk Group showcases the agency's capabilities in delivering comprehensive E-Commerce solutions.

e-Residency is a unique product that enables founders to set-up and run their businesses 100% online and remotely. Estonia was the first country in the world to enable it in 2014. To-date, the programme has attracted 108,000 entrepreneurs, startup founders and freelancers from over 180 countries, many of the operating in e-commerce.

In 2022, we broke the world record in fastest establishment of a company in 15 minutes and 33 seconds.

e-Residency, initiated by Estonia in 2014, pioneers a distinctive online platform enabling entrepreneurs to establish and run businesses remotely. With 108,000 participants from 180+ countries, the program achieved a world record in 2022, establishing a company in just 15 minutes and 33 seconds.

Differentiators include global market access for non-EU founders, providing entry into the EU market and access to platforms like Amazon and payment methods like PayPal. Estonia's streamlined bureaucracy and unique tax system offer efficiency and tax benefits, allowing founders to focus more on business growth. The adoption of the EU's OSS scheme simplifies VAT payments across EU Member States.

Innovations encompass the One Stop Shop Scheme for seamless VAT payments, integration with Estonia's startup ecosystem, and ongoing efforts for cardless e-Residency and remote verification for ID cardholders.

Customer success stories within the e-Residency community highlight transformative impacts. Notably, online selling expert Krystel Abi Assi credits e-Residency for a life-changing influence, and diverse e-Commerce success stories showcase the program's efficacy. e-Residency further supports entrepreneurs with valuable guidance and webinars to facilitate the setup of e-Commerce ventures.

Online-Marktplätze sind ein Erfolgsmodell - vorausgesetzt sie bieten ein einfaches Onboarding für neue Marktplatzteilnehmer, flexible Zahlungsmöglichkeiten für Käufer und die zuverlässige und einfache Abwicklung gemischter Warenkörbe.

Die technisch einfach integrierbare secupay-Lösung bietet Betreibern von Online-Marktplätzen alles aus einer Hand:
1. Einen automatisierten, rechtskonformen Onboarding-Prozess via API, der Verwaltungsaufwand spart und dafür sorgt, dass neue Marktplatzteilnehmer schnell startklar sind.
2. Bessere Conversions durch einen einfachen Checkout: secupay ermöglicht Bezahlen mit einem Klick durch die Tokenisierung hinterlegter Zahldaten im Kundenaccount.
3. Die Abwicklung gemischter Warenkörbe, d.h. Artikel verschiedener Anbieter werden zu einem Warenkorb und einer einzigen Zahltransaktion zusammengefasst – secupay übernimmt die reibungslose Aufteilung und automatisierte Auszahlung an Produktanbieter, Marktplätze und, wenn gewünscht, an weitere Stakeholder.

Seit 2023 kann die Lösung nun auch an Self-Service-Terminals am POS zum Einsatz kommen.

Secupay offers an all-in-one solution for online marketplaces, streamlining onboarding, ensuring secure transactions, and simplifying mixed-basket transactions. Its API-driven onboarding reduces administrative efforts, enabling swift integration for new participants. The platform enhances conversions with single-click payments and automates the handling of mixed baskets, distributing payments seamlessly to product providers, marketplaces, and other stakeholders.

A notable distinction is Secupay's ability to process mixed baskets efficiently, unlike competitors who may require separate transactions. Secupay automates the division and payout to various stakeholders, ensuring accurate billing, handling refunds, and enabling automated processes. The platform supports Self-Service Terminals at Point of Sale (POS) since 2023, collaborating with One Touch GmbH for an innovative in-store experience.

Innovations include the introduction of ACI Wallet Hub, ACI Instant Pay, and Revenue Optimizer. ACI's tokenization strategy aligns with evolving payment tokens, optimizing customer experiences. With a focus on continuous improvement, Secupay supports various payment methods, ensuring a seamless and secure transaction experience.

Customer success stories highlight the effectiveness of Secupay's solutions. Platforms like hallokarla.de benefit from Secupay's secure and user-friendly payment transfers, offering diverse payment options. Timeless Investments leverages Secupay's marketplace function for efficient fund distribution, allowing users to trade fractional ownerships seamlessly.

Secupay's expansion into the Point of Sale realm in collaboration with One Touch GmbH reflects its commitment to providing innovative solutions for diverse marketplaces and payment scenarios.

empact is a TaxTech SaaS platform that offers a one-stop shop for 
VAT compliance for global e-commerce businesses in 27 European 
Union member states and the UK. The cloud-based system seamlessly 
integrates with any platform and marketplace, provides real-time transparency, 
and enables sellers to focus on their core business. The platform automates 
the entire reporting and filing process, helping sellers remain compliant while 
reducing the human resources required to do so. empact also provides its users 
with their own VAT number and a sales threshold of 10,000 euros per seller for 
sales up to 150 euros each, taking the burden of VAT compliance off sellers.

Whether you are a SaaS company, Tax Advisor, Payment provider, Accounting firm, eCommerce platform, or logistics & supply chain, empact can complement your business and customers perfectly!

With empact you help your customers to build their business and remove the hassle from you to focus on your expertise!

empact, a TaxTech SaaS platform, transforms VAT compliance for global e-commerce in the EU and UK. The end-to-end solution seamlessly integrates with various platforms, automating VAT compliance across 27 EU member states and the UK. Key results include increased efficiency through cloud-based automation, providing users with their own VAT number and a €10,000 sales threshold for eased compliance burdens. Strategic partnerships, cost savings, and market expansion are achieved through innovative features like Datasync, VAT Reporting Tool, Console Service, and B2B Offline. A success story involves a US-based Amazon seller saving €19,000 in demurrage fees with empact's efficient coordination of T1 shipments, customs clearance, and offloading. Empact's measurable impact simplifies VAT compliance and fuels strategic growth for global e-commerce businesses.

Sendcloud is the complete shipping platform that supports e-commerce shops of all sizes in scaling their shipping operations while delivering an exceptional customer experience. 

As consumer delivery expectations continue to rise, having a streamlined shipping solution is essential to compete with industry giants. However, navigating the fragmented carrier landscape and complexities of cross-border shipping can be time-consuming and costly - often becoming a roadblock on the path to growth. Poor shipping processes are not only expensive, but can also result in negative reviews and damage customer trust. All this can hold e-commerce businesses back from reaching their full potential. 

Sendcloud solves this by providing a wide range of tools that enable an exceptional shipping experience. The platform connects online retailers with 100+ carriers, 50+ integrations, 7,000+ shipping options and 400,000+ service points while automating the full post-purchase journey from checkout to returns. By unifying the entire shipping process into one easy-to-use dashboard, Sendcloud transforms e-commerce logistics from a bottleneck into an accelerator for growth. Backed by SoftBank and trusted by 25,000 companies across Europe, Sendcloud is on a mission to solve shipping globally.

Sendcloud, a leading shipping platform, empowers e-commerce shops to scale their shipping operations seamlessly, enhancing the customer experience. With 100+ carriers, 50+ integrations, and 7,000+ shipping options, it automates the entire post-purchase journey. Backed by SoftBank and trusted by 25,000 companies, Sendcloud aims to revolutionize global shipping.

Distinguishing itself by offering a comprehensive solution, Sendcloud manages automated shipping methods, label printing, order fulfillment, branded tracking, returns management, and parcel protection. Its one-day claim process for lost and damaged packages sets it apart, ensuring e-commerce businesses have complete control over their shipping process without switching between systems.

Innovating to stay ahead, Sendcloud acquired Tracey, an intelligence platform providing actionable insights for an improved shipping experience. Features include real-time parcel tracking, carrier performance insights, AI-driven delivery predictions, and automated customer service workflows. Sendcloud's Pack & Go streamlines order fulfillment, catering to expanding businesses, while enhanced return portal customization fosters brand engagement.

nkm, a skincare brand, witnessed transformative results with Sendcloud, reducing manual work by automating label creation. Going from processing 20 orders to 2000, Sendcloud enabled nkm's efficient transition from a home-based operation to a large fulfillment warehouse.

Positive testimonials from clients emphasize improved order processing, reduced customer service inquiries, and enhanced scalability in local and international markets. The success stories underscore Sendcloud's commitment to simplifying shipping processes and fueling business growth.

ADCELL is the second-largest and fastest-growing affiliate marketing network in the German-speaking region, with a clear focus on the German Mittelstand (medium-sized businesses). Since its founding in 2003, ADCELL leverages technology and data to connect advertisers and publishers. The company's primary goal is to generate efficient and risk-free sales for its affiliated advertisers. ADCELL provides award-winning support, secure tracking, an intuitive user interface, and a deep understanding of customer needs.
In the affiliate marketing industry in which ADCELL operates, various online marketing channels are consolidated. Publishers promote the products and services of advertisers on their high-traffic websites and receive a performance-based commission that is predetermined.

ADCELL, a prominent German affiliate marketing network, has established itself as the second-largest and fastest-growing player in the region. In the past year, the company demonstrated adaptability and resilience, achieving significant milestones in the dynamic market. Notably, ADCELL's commitment to innovation is highlighted by the introduction of integration-friendly plugins and the groundbreaking implementation of Instant Payment—an exclusive feature in the industry, leading to measurable success.

ADCELL's competitive edge lies in its focus on service excellence, secure tracking, and rapid onboarding, resulting in multiple awards and industry recognition. Its substantial size and influence position ADCELL as a significant choice for advertisers and publishers seeking efficient and risk-free sales generation.

With a remarkable two-decade track record, ADCELL provides reliable technology and possesses a deep understanding of market needs. The recent introduction of Instant Payment further solidifies its uniqueness, making ADCELL the sole affiliate marketing network offering this innovative service. Positive reviews on platforms like OMR Reviews and Google validate ADCELL's reputation as an industry leader, without the intention of praising it over other companies in the same category. This positions ADCELL as a noteworthy player in the ever-evolving affiliate marketing landscape.

Der easyCredit-Ratenkauf, angeboten von der TeamBank AG mit Sitz in Nürnberg, macht für Händlerinnen und Händlern genauso wie für deren Kundschaft den Kauf auf Raten so einfach und flexibel wie nie zuvor. Im Online-Shop wie im stationären Handel haben Kundinnen und Kunden so die Möglichkeit, ohne Formulare und papierlos in Raten zu zahlen. Unabhängig von der Verfügbarkeit einer Girocard können sie mit dem easyCredit-Ratenkauf auch am Point of Sale Ratenhöhen und Laufzeiten auswählen und sich unkompliziert legitimieren. Händler erhalten ihr Geld ganz bequem von der TeamBank AG, bei der auch das Risiko liegt. So macht der easyCredit-Ratenkauf diese Zahlungsmethode noch zugänglicher und flexibler und setzt neue Maßstäbe für unkompliziertes Einkaufen auf Raten.

easyCredit-Ratenkauf, offered by TeamBank AG in Nürnberg, revolutionizes the installment purchase process for both merchants and customers, seamlessly facilitating paperless installment payments online and in physical stores. Users can easily pay in installments without the need for forms, while merchants receive hassle-free payments from TeamBank AG, which also assumes the associated risks. This innovation sets new standards for convenient installment shopping.

Distinguished by its Multi- and Crosschannel capabilities, easyCredit-Ratenkauf supports various sales channels, providing a simple and flexible payment option for online and offline transactions. Notably, it offers high service quality with personalized assistance, a partner hotline, and online support, differentiating itself from competitors.

Innovations within easyCredit-Ratenkauf include enhanced insights for merchants through personalized reporting within their portal, improving transparency and efficiency in accounting. This tailored reporting aligns with the goal of accommodating bulk business needs while catering to the unique requirements of B2B customers. Notably, the success of this innovation is evident in notable client outcomes, including increased customer satisfaction, higher revenues, and repeat order rates for partners like Fahrrad XXL.

In the case study of Fahrrad XXL, a renowned bicycle retailer with a century of experience, the implementation of easyCredit-Ratenkauf led to improved accounting processes, higher customer satisfaction, increased sales, and reorder rates. The collaboration's success was driven by easyCredit-Ratenkauf's tailored reporting solutions, enhancing visibility into payment flows and supporting Fahrrad XXL's commitment to efficient accounting practices.

This customer-centric approach and tangible results underline the success of easyCredit-Ratenkauf, making it a preferred payment solution for both merchants and customers seeking flexibility and convenience in installment purchases.

Bazaarvoice Social Commerce turns social content into shoppable experiences that drive sales – wherever shoppers are. Our solution includes several different offerings:

-Scheduling and publishing of social content across all major social media platforms. We sort and tag content using AI tools to help identify top-performing content and recommend optimal times to post. We enable the user to tag products in the video or photo which makes them shoppable to drive revenue.  

-Robust analytics and insights provide users with forecasting tools that indicate the best time to post and identify content that will perform best. We analyze top media by views, product clicks and revenue attributed to each image or post so that they can be measured by the success of the posts across all channels in one place.

-Galleries allow brands and retailers to post inspirational, shoppable social images across their digital presence. Our galleries offer a 144% increase in conversion rate when users interact with their content.  

-Like2Buy is our link-in-bio solution, where shoppers can browse a shoppable Instagram feed, make a purchase, and more. Referred visitors spend more time browsing on-site, view more pages, and have a greater average order value than the average mobile consumer.

-Showroom lets our clients turn any image or video into a storefront and introduce people to their next great find. Bounce rates drop, time on site increases, and the number of products consumers take notice of skyrockets.

-Reveal turns any photo into an actionable experience, enabling consumers to discover and shop for the products they love by hovering over them. It’s the easiest way to drive commerce from images and video. It drives traffic from the visual content on a blog, e-commerce site, and partner sites.

-Visual Syndication Network helps businesses distribute user generated content to all of the places their customers shop.

I apologize for the brevity. Here's a more detailed version:

Bazaarvoice Social Commerce revolutionizes social content, translating it into actionable shopping experiences through a range of solutions. The platform includes AI-driven Scheduling and Publishing, robust Analytics and Insights, engaging Galleries, the shoppable Instagram feed solution Like2Buy, transformative Showroom feature, action-inducing Reveal tool, and the expansive Visual Syndication Network.

Bazaarvoice stands out by providing in-depth insights that emphasize return on investment (ROI), prioritizing revenue generation through social content rather than relying on traditional metrics. The recent acquisition of affable.ai further enhances the platform by facilitating seamless creator discovery and management, empowering clients to craft effective creator marketing strategies.

An illustrative success story involves Villeroy & Boch, where the implementation of Bazaarvoice tools led to impressive results. Over the last year, there was a remarkable 175% increase in time spent on the site, a substantial 275% boost in conversion rates, and a notable 29% uptick in average order value, surpassing the performance of non-engaged users.

The e-commerce platform plentysystems allows  brands, manufacturers and retailers to sell across 150+ channels globally, in online stores, and brick-and-mortar retail. The cloud-based software consolidates operations from stock and item management to shipping and invoicing, ensuring scalability, high performance, and security. 
It offers broad out-of-the-box functionalities such as product information management, order processing, and a CRM module for contact management and customer communication. The integrated shop system, plentyShop provides a Content Management System, while plentyBI (Business Intelligence) includes feature reporting and analytics. A variety of automation possibilities supports time-controlled or immediate execution for recurring processes.
The omnichannel solution seamlessly integrates with numerous sales platforms, including popular marketplaces like Amazon, eBay, and OTTO Market, industry-specific or local players like bol.com and zalando, as well as external shop systems like Shopify.
The platform's plugin readiness allows customization and expansion through an extensive third-party ecosystem, accommodating versatile applications and integrations. plentysystems, with its REST-API, can be embedded into existing IT infrastructure or serve as middleware with other ERP software.
Suitable for a diverse range of industries and business models (B2C, B2B, D2C), the software is available in two product offerings: plentyONE and plentymarkets. plentyONE combines plentysystems' functions with managed services, growth management, personal support, and ad management for a tailored solution for international brands and large retailers. On the other hand, plentymarkets focuses on empowering SMEs in global e-commerce, driven by a broad community and extensive self-service offerings.

Plentysystems, a leading e-commerce platform, empowers global brands and retailers through its cloud-based software, streamlining operations from stock management to shipping. Its extensive functionalities, including CRM modules, order processing, and content management, ensure scalability, high performance, and security. Noteworthy is its omnichannel solution, seamlessly integrating with major marketplaces like Amazon and eBay, and allowing customization through third-party plugins.

Plentysystems boasts distinctive advantages that contribute to its industry prominence. Trusted by renowned brands such as WMF and Melitta, it offers broad functionality and high-quality channel integrations. The platform facilitates efficient vendor and direct-to-consumer business management, while customizable automation enhances daily operational efficiency. Running on a powerful tech stack featuring REST-API and cloud-based technology, Plentysystems stands out in the dynamic e-commerce landscape.

In terms of innovations, Plentysystems has expanded its reach with new marketplace integrations (Decathlon, Marktkauf), introducing enhanced user interfaces and innovative features like MyView and DocumentBuilder. User-friendly features such as Guided Tours and tooltips simplify system setup, while tools like Messenger unify customer communications across channels. The introduction of EmailBuilder enables the design of engaging email templates.

Customer testimonials further validate Plentysystems' success. DEUBA GmbH & Co. KG experienced a smooth migration with a well-executed plan, Wacken Open Air streamlined merchandising and online shop operations, Lucky Bike significantly increased sales and reduced internal processing with automation, and Möbel Schaumann praises Plentysystems for maximum flexibility and outstanding support.

Our service specializes in international affiliate marketing, addressing the critical challenge of market expansion for online retailers. The primary problem we solve is the complexity and uncertainty businesses face when entering new international markets. This includes understanding diverse market dynamics, cultural nuances, and local consumer behaviors.

Our service offers a comprehensive solution by developing tailored affiliate programs for each target market. These programs are designed to align with local market conditions, ensuring relevancy and effectiveness. We leverage our network of local affiliates who possess deep market insights and consumer connections. This approach not only accelerates market entry but also maximizes the potential for success in diverse and competitive landscapes.

Additionally, we provide centralized coordination to maintain consistency across different markets while leveraging local expertise. This dual approach ensures that our clients benefit from a globally unified strategy with locally adapted execution, enabling them to expand more confidently and efficiently into new territories.

In summary, our international affiliate marketing service resolves the complexities of global expansion by offering localized, effective marketing strategies and a centralized management system, ultimately driving growth and profitability in new international markets.

Online United specializes in international affiliate marketing, offering a unique approach to facilitate online retailers' global expansion. By tailoring affiliate programs for each European market, leveraging local affiliates, and employing a centralized coordination strategy, Online United accelerates market entry with customized strategies. The company's distinctive features, including local expertise, personalized service, and agility, set it apart in the competitive landscape. The real-time analytics dashboard provides clients with instant insights, contributing to informed decision-making.

Notably, Online United's innovative approach was evident in a recent project where they supported a leading online retailer's international expansion. By launching adapted affiliate programs in each new market and utilizing local expertise, the company transformed new markets into profitable online shops. The results were impressive, with increased revenue, enhanced conversion rates, and the establishment of a strong foundation for sustainable growth in those markets. This success positions Online United as a pioneer in affiliate marketing strategy, offering a proven and effective solution for online retailers aiming to expand globally.

Milkman Technologies offers a home delivery consumer-centric cloud solution, empowering Retail organizations to increase profitability, through convenient and sustainable delivery options. Based on AI-powered algorithms, Milkman Home Delivery Platform connects shoppers’ and businesses' needs, eliminating infeasible deliveries and reducing operational expenditures.
This platform drives efficient delivery execution through advanced route optimization. It suggests optimal volume distributions and strategically allocates smart day/time slots, for both premium and economy shoppers, thereby significantly reducing unsuccessful delivery attempts. This customer-centric cloud platform has been designed to feed customer expectations in alignment with business requirements, transforming the Last Mile from a logistical challenge into a key competitive advantage.
Critical challenges addressed by Milkman Home Delivery Platform include:
·        Enhancing the customer experience by establishing active communication at every stage of the delivery process.
·        Taking charge of the omnichannel journey, from in-store or online shopping to the doorstep.
·        Gathering pertinent customer data to synchronize consumer preferences with the supply chain, ensuring a personalized and efficient service.

Milkman Technologies revolutionizes retail logistics with its AI-powered Milkman Home Delivery Platform, ensuring customer-centric and sustainable delivery options. The platform's key features include advanced route optimization, personalized communication, and efficient last-mile delivery execution.

Distinguished by its API-first approach, Milkman excels in customer satisfaction (+42%) and reduces transportation costs (-25%) through adaptive technology. The platform's eco-friendly practices cut vehicle usage (-22%) and boost first attempt success rates (+6%).

A unique aspect is Milkman's carrier foundation, offering practical insights into logistics challenges. The innovative "Smart Promise" system empowers customers with preferred delivery slots, fostering loyalty. This dynamic pricing model adapts to real-time demand, benefiting both retailers and customers.

Case study: EasyCoop, powered by Milkman, transformed Italian grocery shopping, offering flexible delivery slots, real-time visibility, and personalized service. The platform allowed EasyCoop to optimize logistics, align costs, and enhance customer satisfaction.

In summary, Milkman's technology not only addresses logistical challenges but also establishes a sustainable and customer-friendly paradigm, bringing operational efficiency and personalized experiences to the forefront.

netz98 entwickelte eine B2C E-Commerce-Plattform für mey auf Basis von Adobe Commerce und Hyvä: https://www.mey.com/. Die Plattform bietet für mey die Möglichkeit einer Online-Präsenz, strategischer Vermarktung und Verkaufsprozessoptimierung, indem sie ein modernes Einkaufserlebnis mit verbesserter Benutzerführung und optimierter Customer Journey bietet.

netz98 developed a B2C e-commerce platform for mey based on Adobe Commerce and Hyvä: https://www.mey.com/. The platform offers mey the possibility of an online presence, strategic marketing and sales process optimization by offering a modern shopping experience with improved user guidance and an optimized customer journey.

Netz98 successfully developed a B2C e-commerce platform for mey, utilizing Adobe Commerce and Hyvä to enhance the online presence, implement strategic marketing, and optimize sales processes on [mey.com](https://www.mey.com/). The platform's key attributes include notable loading speed, stability, and an aesthetically pleasing design, achieved through the integration of the modern Hyvä theme on Adobe Commerce. This choice not only ensures high-resolution product displays but also fosters a user-friendly shopping experience, distinguishing it from competitors.

Measurable achievements of the platform encompass its rapid loading times, stability, and visually appealing design, positioning the online shop as a standout in the market. The deployment of the Hyvä theme on Adobe Commerce further contributes to professional product presentation and an enhanced user experience, setting it apart from industry rivals.

In terms of innovations and optimizations post-launch, Netz98 and mey collaboratively implemented several enhancements. These include efficient image management through external storage for expedited loading, the introduction of a new frontend based on Hyvä technology for improved performance, and continuous UX and SEO optimizations through usability tests and analyses.

Customer feedback has underscored the platform's appealing appearance, effective cross-selling, convenient display of care instructions, impressive sustainability batch, minimal clicks for good usability, and a well-structured checkout process. Netz98 continues to provide advisory support to mey, focusing on continuous UX and SEO enhancements, showcasing a commitment to ongoing improvement in the online shopping experience and achieving tangible success.

The world of e-commerce is constantly growing, while the availability of personnel is becoming less and less. Therefore, the demand for efficient and fast order picking solutions is higher than ever. To meet this need, we introduced the GRIPP Robot Piece Picker - a fully automatic robot picker that revolutionizes the way orders are picked and processed.

The GRIPP, which stands for Gantry Robotic Intelligent Piece Picker, is a cutting-edge, fully automatic picking technology that offers a compact, efficient, and intuitive solution for order picking. The GRIPP is the perfect robotic system with a unique way of robotic technology to speed up intralogistics systems, without the need for additional staffing. With its ability to process up to 1,200 pieces per hour, GRIPP is designed to increase order picking throughput without needing hands to do so. An effective way to speed up any intralogistics system while reducing personnel costs at the same time. It also takes care of ‘fragile’ products (avoid damages) through its unique gentle way of picking and positioning and keeps getting smarter through learning and development.

The GRIPP Robot Piece Picker is a revolutionary solution addressing the burgeoning demands of e-commerce and the challenges of limited personnel. This advanced Gantry Robotic Intelligent Piece Picker operates fully automatically, providing a compact, efficient, and intuitive approach to boost order picking throughput without additional staff requirements. With a remarkable processing capacity of up to 1,200 pieces per hour, GRIPP accelerates intralogistics systems while concurrently reducing personnel costs.

GRIPP's advanced gripper system, powered by self-learning software, adeptly handles products of various shapes and sizes, including fragile or uniquely packaged items. This flexibility positions GRIPP as an ideal solution for industries like pharmaceuticals, e-commerce, and food.

Leveraging AI vision technology, GRIPP precisely measures the weight, length, width, and height of each product, eliminating reliance on faulty product data. This results in optimized intralogistics processes, enhancing efficiency and reducing errors.

Employing self-learning software, GRIPP ensures each piece is picked and placed in the most efficient order position, enhancing productivity and saving valuable time for businesses.

Equipped with an intuitive user interface, GRIPP facilitates seamless operator interaction through live viewing and remote monitoring capabilities. The incorporation of 3D stereo vision camera technology and RGB imaging ensures controlled and precise piece placement. Video footages aid in error identification and resolution, maintaining operational continuity.

Recent innovations extend GRIPP's capabilities, providing customers with advanced technologies for automation and robotization in storage and picking development solutions. These innovations address evolving demands such as personnel shortages and sustainability requirements.

In a successful implementation at a global cosmetics A-brand player in Belgium, the Head of Production praises GRIPP for its gentle handling of expensive cosmetics products. Emphasizing 24/7 operational efficiency during peak times, GRIPP significantly saves on personnel costs and reduces waste. The Head of Production highlights satisfaction with GRIPP's gentle gripping and placing, crucial for avoiding damage to packaging and cutting costs. The continuous operation, especially during peak times, proves invaluable in a challenging personnel landscape in Belgium.

The e-commerce platform plentysystems allows  brands, manufacturers and retailers to sell across 150+ channels globally, in online stores, and brick-and-mortar retail. The cloud-based software consolidates operations from stock and item management to shipping and invoicing, ensuring scalability, high performance, and security. 

It offers broad out-of-the-box functionalities such as product information management, order processing, and a CRM module for contact management and customer communication. The integrated shop system, plentyShop provides a Content Management System, while plentyBI (Business Intelligence) includes feature reporting and analytics. A variety of automation possibilities supports time-controlled or immediate execution for recurring processes.

The omnichannel solution seamlessly integrates with numerous sales platforms, including popular marketplaces like Amazon, eBay, and OTTO Market, industry-specific or local players like bol.com and zalando, as well as external shop systems like Shopify.

The platform's plugin readiness allows customization and expansion through an extensive third-party ecosystem, accommodating versatile applications and integrations. plentysystems, with its REST-API, can be embedded into existing IT infrastructure or serve as middleware with other ERP software.

Suitable for a diverse range of industries and business models (B2C, B2B, D2C), the software is available in two product offerings: plentyONE and plentymarkets. plentyONE combines plentysystems' functions with managed services, growth management, personal support, and ad management for a tailored solution for international brands and large retailers. On the other hand, plentymarkets focuses on empowering SMEs in global e-commerce, driven by a broad community and extensive self-service offerings.

plentysystems, a cloud-based e-commerce platform, empowers brands, manufacturers, and retailers to seamlessly sell across 150+ global channels. Its comprehensive software consolidates operations, offering scalability, high performance, and security. The platform's out-of-the-box functionalities include product information management, order processing, and CRM modules, fostering efficient business processes.

plentysystems stands out for its omnichannel integration with major platforms like Amazon, eBay, and Shopify, as well as industry-specific channels. The platform's plugin readiness enables extensive customization and integration with external shop systems.

With two product offerings, plentyONE and plentymarkets, the platform caters to diverse business models. Brands such as WMF, Melitta, Rollei, Lucky Bike, and Josef Seibel rely on plentysystems as their e-commerce ERP, attesting to its market leadership.

The platform's value proposition lies in its extensive functionality and channel integrations, enabling highly customizable automation. It facilitates borderless digital commerce, reducing operational efforts and aiding merchants in scaling their online presence.

Innovations include new marketplace integrations and enhanced user interfaces, contributing to a resilient multichannel strategy. Guided Tours, tooltips, and an AI-chatbot enhance user experience, while the DocumentBuilder and EmailBuilder bring added functionality for document design and email templates.

Customer testimonials, including those from DEUBA GmbH & Co. KG, Wacken Open Air, Lucky Bike, and Möbel Schaumann, underscore the positive impact of plentysystems. The platform's flexibility, outstanding support, and automation capabilities have led to increased sales and streamlined processes for its users.

For detailed case studies in various industries, visit: https://youtube.com/playlist?list=PLDJzLEq6qIsCnFeLnSC-bCxI6Eq4veutc&si=iovJjfQ2JIs8SQf3 and https://youtube.com/playlist?list=PLPwFjSs2YlVeP4gBOA44D9EPP1MHQsme9&feature=shared.

COAX Software's retail software development services are designed to revolutionize retail operations. They offer a robust range of solutions including advanced inventory management, innovative POS systems, and dynamic omnichannel retail software. Their retail CRM software and trust accounting tools are tailored to enhance customer relations and financial management. Additionally, the service includes cutting-edge marketing automation, comprehensive E-commerce systems, and mobile app development. They also specialize in ERP systems development, ensuring an integrated approach to streamline and optimize every aspect of retail management, contributing to business growth and customer satisfaction.

COAX Software, a leader in retail software development, introduces a comprehensive suite of services designed to revolutionize retail operations. Their solutions cover advanced inventory management, innovative POS systems, and dynamic omnichannel retail software. Specialized tools like retail CRM software and trust accounting enhance customer relations and financial management. COAX Software's distinctive edge lies in providing tailored solutions that integrate advanced technologies, including predictive analysis and AI for inventory management, efficient POS systems, and unified omnichannel software.

One noteworthy success is the revitalization of Project A, a large antique e-commerce platform in the UK. COAX Software's impactful solutions addressed performance issues, significantly improving page load speed, optimizing SEO strategy, and enhancing user experience. The implementation of an AI-powered add-on and database optimization resulted in an efficient and user-friendly platform.

COAX Software stands out in the competitive market by offering tailored solutions that combine advanced technologies for inventory management, versatile POS systems, and omnichannel retail software. Their focus on CRM and ERP solutions aims at improving customer interactions and operational efficiency. Integration of marketing automation, E-commerce systems, and mobile app development provides retailers with a comprehensive toolkit for growth and customer engagement.

Innovations in COAX Software's retail software development services include AI-powered inventory management, efficient POS systems, and omnichannel solutions. Their CRM software features advanced analytics and personalized options, while trust accounting software ensures secure financial management. Services extend to E-commerce app development, data management systems, CRM integration, and development, leveraging modern technologies like Node.js, Ruby on Rails, Python, Django, React.js, and React Native.

For further details and testimonials, explore the COAX Software case study on the development of Project A at [COAX Software Case Study](https://coaxsoft.com/showcases/antique-e-commerce-marketplace-development).

Sendcloud, a leading shipping platform, empowers e-commerce businesses to scale shipping operations seamlessly, delivering exceptional customer experiences. Key measurable results and features include expansive connectivity with 100+ carriers, 50+ integrations, 7,000+ shipping options, and 400,000+ service points, providing a comprehensive solution for managing shipping operations. The platform transforms e-commerce logistics into a growth accelerator by automating the entire post-purchase journey, from checkout to returns, within a user-friendly dashboard. Sendcloud stands out by offering the most complete shipping solution, designed to evolve with businesses, encompassing automated shipping methods, label printing, order fulfillment, branded tracking, and returns management. In July 2023, Sendcloud acquired Tracey, an advanced intelligence platform, enriching its offering with real-time parcel tracking, carrier performance insights, AI-driven delivery predictions, and proactive alerts for delivery issues. Sendcloud removes barriers to cross-border shipping complexities, facilitating multi-carrier selection and automatic generation of customs documents, enabling businesses to expand seamlessly. The platform enhances the returns process, driving repeat sales, with a personalized portal allowing customization options such as background images, social channel links, product displays, and return instructions. A customer success story highlights nkm, a German skincare brand, which experienced a transformative impact after implementing Sendcloud, reducing manual data entry from 10 hours to automated label creation, allowing a significant increase in daily packages from 20 to over 2000. User testimonials praise improved order processing, rapid integration of new carrier options with the Sendcloud API, increased customer reviews, decreased customer service inquiries, and scalable international growth facilitated by smart shipping rules. Sendcloud's comprehensive solution and customer success stories underscore its commitment to simplifying shipping processes, fostering growth, and enhancing customer satisfaction for businesses of all sizes.

Winning at Google Shopping is hard since the competition is fierce and margins are tight. 
adstrong's White Label CSS solution helps overcome these challenges and enables hundreds of brands dominate Google Shopping ads!

Due to the unique legal situation in Europe, Google has launched the CSS program. This program has been adopted by the majority of online shops who use a CSS provider to boost the CPC of their Shopping Ads and therefore increase their performance. 
But it's important to understand that using an external CSS and owning your own CSS are two different pair of shoes. The CSS providers themselves get many additional benefits that far surpass the conventional CPC boost. 

But becoming a CSS provider is really difficult and includes lots of work and know-how. Here's where adstrong steps in: our plug & play solution empowers shops & agencies to become Google Shopping CSS providers. With zero work and zero risk. Being a CSS provider unlocks super-powers for the shops' campaigns that make their performance fly & sustainably accelerate the shops' growth. 

The name of the CSS is shown in every Google Shopping Ads impression far more prominently than the name of the shop itself. Shops who are using an external CSS are not only marketing an external brand with their ads budget, their ads are even generating free traffic for their competitors! 

Small & large online shops from all over Europe put an end to this by employing our White Label CSS solution. They get massive branding & visibility, higher CTRs on their ads, free extra traffic from Google Shopping, additional Google support when it counts and exclusive Google perks for better campaign management. 

The strong benefits and ease of use of our White Label CSS solution has taken the market in a storm. Currently 15 - 20% of all Google CSSs worldwide run on adstrong's White Label CSS solution making us the number 1 player in the market.

adstrong's White Label CSS solution revolutionizes Google Shopping for brands by providing a hassle-free method for shops and agencies to become CSS providers. This innovative plug & play solution not only boosts Cost Per Click (CPC) by up to 25%, but it also ensures prominently visible brand impressions, increased Click-Through Rates (CTR), and exclusive Google support. What sets adstrong apart is its commitment to stopping free clicks from benefiting competitors, ensuring that the generated traffic benefits the client.

Distinctive features include a Free Clicks Booster and a CSS Mastery Class, offering clients a competitive edge in Google Shopping. Operating over 15% of all CSSs globally, adstrong's solution is fully compliant with Google standards, supported by exceptional service, and enriched by educational resources. Case studies with clients like DefShop and INTERSPORT showcase significant improvements in CTR, free traffic, and brand impressions, emphasizing the transformative impact of adstrong's solution in enhancing Google Shopping performance.

exporto is one of the leading providers of European e-commerce shipping with an expertise on Switzerland, UK and Norway. We rely on automated technologies for cross-border e-commerce and combine these with an established logistics network. Thanks to exporto, e-commerce companies are able to ship to the most exciting European markets providing the fastest and best customer journey, automate customs and tax processes, choose the preferred carrier in the destination country, efficiently process international returns and analyze data across the entire supply chain. With over 120 employees spread across five locations in Germany, the UK and Switzerland, exporto supports e-retailers in all operational processes.

exporto stands out as a leading European e-commerce shipping provider, specializing in Switzerland, UK, and Norway. Boasting a team of over 120 employees across five locations, exporto utilizes automated technologies for seamless cross-border e-commerce. Their integrated plug-and-play solution offers a one-stop-shop for online retailers, streamlining communication and providing comprehensive services.

Setting itself apart, exporto ensures automated customs and tax processes, swift international deliveries in 2-3 working days, transparent returns in 4-5 working days, and competitive pricing. Their commitment to innovation includes full digitization of customs clearance through API, faster lead times with transit processes, and expanding services to inner European destination countries.

A notable customer case study with KoRo showcases exporto's impact on reducing delivery times and enhancing customer satisfaction. Testimonials from clients like MeineMarkenMode and simply4you emphasize how exporto's digitalized customs clearance process and expert advice contribute to market success and positive customer feedback.

Sitecore OrderCloud is a state-of-the-art ecommerce solution with a headless, API-first, and cloud-native architecture. It empowers businesses to extend their digital selling capabilities to any touchpoint, catering to various business models, including B2C, B2B, and D2C. The platform excels in automating and digitizing ordering workflows, making it ideal for managing multichannel, high-volume ordering.

Additionally, OrderCloud facilitates the creation of enterprise marketplaces, connecting buyers to goods and services from a diverse array of suppliers or vendors within a specific business network. The platform goes beyond traditional ecommerce by incorporating personalization, hyper-relevant search results, and automated merchandizing to enhance the buyer's experience. It offers a modern commerce architecture that is scalable, reliable, and flexible, allowing businesses to overcome commerce bottlenecks and integrate seamlessly with other best-of-breed solutions.

Part of Sitecore’s leading Digital Experience Platform (DXP), Sitecore makes it easy to plug-in other best-of-breed capabilities across content management and delivery, to customer data management, and analytics and ongoing optimization to streamline digital experience orchestration and power best-in-class experiences across infinite touchpoints.

Sitecore OrderCloud, an advanced e-commerce solution, stands out with its headless, API-first, and cloud-native architecture, allowing businesses to seamlessly extend digital selling capabilities across diverse models like B2C, B2B, and D2C. This innovative platform excels in automating high-volume ordering workflows, providing a modern, scalable, and flexible commerce architecture.

The key features and distinctions of Sitecore OrderCloud include its flexibility, supporting various digital selling touchpoints such as B2C, B2B, and D2C. Its specialization in automating complex ordering workflows makes it ideal for high-volume, multichannel scenarios. Furthermore, it is designed with a unified commerce focus, primarily catering to operationally complex B2B needs while gradually incorporating B2C capabilities. The platform ensures marketplace connectivity by facilitating enterprise marketplaces, connecting buyers to diverse suppliers.

The user-friendly nature of Sitecore OrderCloud accommodates both business users and developers, thanks to its versatile architecture. Noteworthy is its ability to reduce capital expenditure and upfront investment costs, as Sitecore manages setup, maintenance, and optimization, alleviating the burden on customers.

Innovations and collaborations further define Sitecore OrderCloud. Its emphasis on flexibility over features allows limitless customization options through a headless, API-first approach. The composable DXP strategy seamlessly integrates with Sitecore's content, experience, and commerce portfolio. Strengthening ties with Microsoft, Sitecore leverages AzureAI to enhance personalized e-commerce experiences.

Customer success stories highlight the tangible impact of Sitecore OrderCloud. A global fitness franchisor achieved a stronger order management system through automated supply chain processes. Jonastone experienced a 25% revenue increase by bringing the showroom experience online, focusing on product presentation and efficient delivery. Diversified Foodservice Supply successfully implemented custom online ordering experiences, improving customer support efficiency and winning new deals.

empact is a TaxTech SaaS platform that offers a one-stop shop for VAT compliance for global e-commerce businesses in 27 European Union member states and the UK. The cloud-based system seamlessly integrates with any platform and marketplace, provides real-time transparency, and enables sellers to focus on their core business. The platform automates the entire reporting and filing process, helping sellers remain compliant while reducing the human resources required to do so. empact also provides its users with their own VAT number and a sales threshold of 10,000 euros per seller for sales up to 150 euros each, taking the burden of VAT compliance off sellers.

Whether you are a SaaS company, Tax Advisor, Payment provider, Accounting firm, eCommerce platform, or logistics & supply chain, empact can complement your business and customers perfectly!

With empact you help your customers to build their business and remove the hassle from you to focus on your expertise!

**Empact: Revolutionizing Global E-Commerce VAT Compliance**

Empact, a leading TaxTech SaaS platform, transforms VAT compliance for global e-commerce ventures in the EU and UK. Its end-to-end automated services, powered by smart technology and strategic partnerships, alleviate VAT compliance challenges for sellers. Empact's seamless integration with various platforms ensures real-time transparency and automates the reporting process, allowing businesses to focus on core operations.

Achieving measurable results, Empact offers sellers an immediate VAT number, expediting compliance. Key features, including instant import capabilities, efficient stock management, and increased conversion rates, contribute to a remarkable 20% boost in net profit.

Distinguishing itself from competitors, Empact provides an all-encompassing solution, offering swift VAT number establishment, efficient stock management, increased conversion rates, and comprehensive VAT compliance with minimal effort and cost.

Innovations like Datasync simplify data receipt from online shops, while the VAT Reporting Tool streamlines auto reporting generation, reducing time and resources for e-commerce sellers. Empact's Console Service enhances cross-border sales with improved customer experience, reduced shipping costs, and faster shipping times. The B2B Offline feature facilitates traditional cross-border trade into Europe, enabling VAT-free B2B sales.

A notable customer case study showcases Empact's effectiveness in resolving critical issues and saving businesses significant expenses. In one instance, Empact intervened for an Amazon seller facing import restrictions in Germany, resulting in a savings of 19,000 EUR. Explore more success stories and the impact of Empact's solutions.

Our cities are in gradual decline, with 60% of interactions already taking place online, a trend that is rapidly intensifying. Physical spaces are taking a back seat in the digital world. Shops, cultural institutions, museums, showrooms, exhibitions, galleries, archives, zoos, hotels, malls, restaurants, city centers, and amusement parks are all struggling with declining foot traffic and revenues. Yet these places have immense potential and serve critical societal functions. They are hubs of human interaction and public engagement, offering an experiential value that the virtual world has yet to match. Our goal is to bring visibility to these physical spaces through a cost-effective, convenient and automated solution, ultimately revitalizing city centers!

UpVisit is the first platform that enables analog spaces, regardless of size, capacity or budget, to create a customized digital experience. We not only provide a centralized app with multiple locations, but also facilitate a holistic customer journey that is tailored to the individual needs and expectations of visitors. Within our app, users can discover and bookmark different nearby locations. During visits, users can access multimedia and multilingual information via QR codes, ranging from speaker line-ups at trade shows, aroma profiles at a wine shop, challenges and tours at exhibitions, to navigation or audio files at a museum. Bringing together the best of the digital and physical worlds to create a unique phygital experience.

UpVisit tackles the challenges faced by urban spaces struggling with declining foot traffic and revenues by transforming analog spaces into digital experiences. The innovative platform enables spaces of any size or budget to create a customized digital journey through a centralized app with multiple locations, seamlessly blending the digital and physical worlds. Users can access multimedia information via QR codes, enhancing their experience in various locations.

UpVisit stands out as a cost-effective, convenient, and automated solution, challenging the notion that digitalization is complex and expensive. Launched in March 2023, the platform has continually evolved, introducing features like the AI image generator and gamification elements. Despite being relatively new, UpVisit has made a significant impact in transforming digital experiences for various establishments.

A customer success story involves vomFass, a delicatessen store facing challenges in product sampling and purchasing. UpVisit provided a solution by explaining products, creating an entertaining, multilingual, and multi-sensory experience, resulting in increased engagement, improved customer understanding, and overall satisfaction. For more details on the vomFass UpVisit experience, refer to the full case study [here](https://drive.google.com/file/d/1pkDUQhlMprbQVW7vEyPUDOKYPMmIAQzt/view?usp=sharing).*

100% e-commerce - We are pure players out of conviction. As an e-commerce agency specializing in medium-sized to large e-commerce projects, our services focus on everything that is needed for an all-encompassing e-commerce project: from digital consulting to design, conception and implementation to the ongoing optimization of the online shop - all accompanied by structured project management.

It doesn't matter whether we work right from the start or optimize existing e-commerce structures. We rely on our years of experience and always pay attention to profitability, current trends as well as creative feasibility in digital marketing and sustainable development. The company as well as its team and their individual goals, business processes and implementation wishes determine which e-commerce options we plan with them. And design for them.

To implement our e-commerce projects, we rely on the systems Magento / Adobe Commerce as well as Shopware and Shopify. This allows us to develop individual, tailor-made solutions to meet the diverse needs of our customers.

We are constantly working on new, solution-oriented approaches that make our online retailers' daily business easier and more efficient: be it consulting offers such as data driven growth, content management or in-house developments in the area of artificial intelligence, which improve our customers' business and take it to the next level.

MSTAGE, a dedicated e-commerce agency, specializes in providing comprehensive services for medium to large e-commerce projects, offering expertise in digital consulting, design, implementation, and ongoing optimization. With a focus on profitability, current trends, and creative feasibility, MSTAGE utilizes Magento/Adobe Commerce, Shopware, and Shopify to deliver tailor-made solutions for diverse customer needs.

Key achievements include over 10 years of specialized experience in web shop development, support, and optimization. Membership in the E-CONOMIX Group provides direct access to a spectrum of e-commerce expertise, and continuous service portfolio development addresses market changes and customer needs, including the recent introduction of Shopify and data-driven growth strategies.

Innovations at MSTAGE encompass the expansion of shop systems to include Shopify, consulting services emphasizing data-driven growth, and the in-house development of an AI-based virtual assistant for e-commerce optimization. The team consists of certified developers, including a multi-award-winning Magento master, ensuring top-notch expertise. MSTAGE maintains a strictly in-house work policy with no outsourcing to third parties.

A notable customer case study involves MSTAGE's collaboration with Resch&Frisch since 2015, resulting in a successful relaunch of their website, blog, and B2C online shop. The project seamlessly integrated Magento and TYPO3, featuring a carefully designed navigation system for three target groups (B2C, B2B), a complex checkout system, and a Loyalty Points System with ongoing synchronization between the webshop and the telephone service center.

Measurable results from the collaboration with Resch&Frisch include an average conversion rate of 16.79%, over 460,000 sessions in the last 6 months, with 30.02% from returning visitors. The impressively low bounce rate of 24.59% reflects the success of the new web presence, based on data from Oct 22 - Mar 23.

Pertemba is a single-service solution for brands and retailers looking to sell internationally. Offering a seamless route to online marketplaces, Pertemba removes the complexities of selling into markets across Europe, America, Asia and beyond - accelerating global brand awareness and customer reach.

We partner directly with suppliers and distributors, utilising our unique wholesale-hybrid model to take their product catalogues and list them on 120+ online marketplaces worldwide, allowing them to expand beyond borders. We use our expertise, technology, experience and industry connections to make expansion easy, whilst offering customers worldwide the chance to own products they may otherwise not be able to access.

Using a single ‘Pertemba’ account, we handle all the heavy lifting associated with selling on each marketplace, removing the need for our partners to tackle barriers such as:

- Establishing contracts
- Technical integrations
- Localising content and handling multilingual customer service
- Managing cross-border shipments and returns
- Handling multiple currencies
- Duty, VAT and/or tax compliance

We offer our partners a fully customisable integration solution, ensuring a hassle-free onboarding process. Using our in-house developed systems and expert team, we enrich, optimise and translate product data to make it best suit the target market.

We are trusted by the likes of Regatta, Boohoo Group, Craghoppers and Umbro - handling their global marketplace business and expansion. Our presence on marketplaces is vast and far-reaching, covering most of the world, including: Debenhams (UK), Kaufland (Germany), Galaxus (Switzerland), Kohls (USA), Catch (Australia), Rakuten (Japan) and Decathlon (in 11 territories)!

With warehousing and fulfilment solutions in the UK, EU and US (paired with integrations into all leading carriers and custom-built allocation systems) we are able to handle fulfilment to customers across the globe.

Pertemba, a global brand expansion solution, streamlines international selling for brands and retailers. Offering access to 120+ online marketplaces worldwide, it accelerates global brand awareness and reach. Operating under a unified 'Pertemba' account, it handles the complexities of multilingual customer service, cross-border shipments, and more.

Distinguished by its single-service solution, Pertemba efficiently expands partners to 100+ marketplaces within 2-3 weeks. Notably, the company has recently launched on 20+ new marketplaces in the last six months, with plans for 40 more in 2024. Over the last three years, it has expanded its footprint across three continents.

Innovations include the 'Carrier Pod' middleware, enabling dynamic routing, and predictive pricing systems for individual SKUs. The company has demonstrated significant growth, with an expanded SKU capacity of over 1 million in stock, coupled with successful partnerships with major brands such as Regatta, Boohoo Group, Craghoppers, and Umbro.

A customer case study with Mountain Warehouse highlights positive outcomes, with sales on over 60 marketplaces across 25 countries since launching with Pertemba in September 2023.

Pertemba, a leading solution for global brand expansion, simplifies international selling by offering a seamless route to 120+ online marketplaces. This single-service solution streamlines the complexities of selling into markets across Europe, America, Asia, and beyond, effectively accelerating global brand awareness and customer reach.

Through a unique wholesale-hybrid model, Pertemba directly partners with suppliers and distributors, taking their product catalogues to list on a vast array of online marketplaces worldwide. This strategic approach allows brands to expand beyond borders effortlessly. With a single 'Pertemba' account, the platform takes charge of all heavy lifting associated with selling on each marketplace, removing barriers such as establishing contracts, technical integrations, multilingual customer service, cross-border shipments, and handling multiple currencies, duties, VAT, and tax compliance.

Pertemba's distinction from competitors lies in its unparalleled single-service solution. While many businesses offer marketplace integrations, Pertemba stands out by providing partners with access to an ever-growing number of global marketplaces with minimal effort and investment. The platform has successfully established relationships with partners who had little to no marketplace presence, enabling them to go live on 100+ marketplaces worldwide within just 2-3 weeks.

In the past 12 months, Pertemba has experienced significant growth, marked by technological innovations. The introduction of 'Carrier Pod,' a data-driven middleware, facilitates dynamic routing at an individual SKU level based on user-defined rules, alongside a predictive pricing system. Additional developments include new marketplace integrations, embedded cloud-based technology solutions, and improved data handling, supporting the management of over 1 million in-stock SKUs across all territories.

A compelling customer case study from Mountain Warehouse, featuring positive feedback from David Page, Head of Channels, highlights Pertemba's expertise in taking brands to marketplaces worldwide. Since launching with Pertemba in September 2023, Mountain Warehouse has successfully made sales on over 60 marketplaces spanning 25 countries.

Taxually's 360-Degree Sales Tax Solutions is a comprehensive suite of products aimed at simplifying tax compliance globally. Our offerings include CrossTax for international VAT management, LumaTax for US sales tax navigation, EcoTax for managing environmental regulations like plastic packaging tax and extended producer responsibility, and OneTax for streamlined tax payments with fixed FX rates. These solutions are designed to integrate seamlessly, ensuring accuracy and efficiency in tax compliance for businesses of various sizes and sectors on one single platform.

**Taxually's 360-Degree Sales Tax Solutions**

Taxually's suite of products is transforming global tax compliance, offering a comprehensive approach to address various challenges faced by businesses. The product lineup includes distinctive offerings such as CrossTax for international VAT management, LumaTax for U.S. sales tax navigation, EcoTax for environmental regulations, and OneTax for streamlined international payments. Together, these products create a unified platform that ensures precision and efficiency for businesses globally.

This suite stands out by providing a competitive edge through an integrated approach to diverse tax compliance challenges, tailored to specific regulatory areas. Ensuring accuracy and efficiency, Taxually's offerings support businesses operating both domestically and internationally, serving as a holistic solution for growth in the global market.

The retail industry has gone through tremendous changes in the past few years. Consumer are spoilt for choice as hundreds of new APMs emerged and consumers preferences for them varies by regions, demographics and other factors. How do merchants keep up with the fast-paced changes while keeping the costs low? Its critical for merchants to deliver convenience and choice that meet the demands of consumers and to do this, merchants must be able to effectively track customer journeys and respond to their preferences accordingly. This means unifying data, orchestrating, and optimising payments – and being able to truly integrate multi-channel services. 

ACI offers a True Payments Orchestration platform to optimise conversions, enable growth and reduce cost of ownership in payments. It delivers agnostic and flexible connectivity to modern front-end journeys (In-Store, digital, mobile, IOT, Pay by Link), 1000+ Acquirers, 300+ APMs and global wallets, 150+ BNPL providers, emerging partnerships and technology providers. It has built in Fraud management that helps merchants to be in control of their payments and increase conversions. 

ACI Payments Orchestration platform supports multi-acquiring that ensures acquirer independence and enable faster international expansion. ACI is agnostic to all aspects of the payment ecosystem – offers aggregated solutions to reach the broadest range of BNPL, wallets, acquirers in the market with innovations such as ACI Wallet Hub, ACI PayAfter (BNPL) &, ACI Instant Pay and Revenue Optimizer. 

It is a dedicated merchant payments technology platform – as opposed to a bank or acquiring focused business that offers a gateway. Merchants can control and enhance the customer journey in line with their payment strategy. 

We have proven success for global Tier 1 merchants such as IKEA, Co-op, Auchan Retail, Decathlon, John Lewis, Boots, Screwfix, Telefonica, Mango, GAP, Aldi, ICABanken, CTS Eventim, SNCF, Aegean Airlines.

ACI addresses the evolving retail landscape with its True Payments Orchestration platform, providing a unified, agnostic, and flexible solution for merchants. Notable clients include IKEA, Auchan Retail, and John Lewis, among others. The platform supports 1000+ acquirers, 300+ alternative payment methods (APMs), and 150+ Buy Now, Pay Later (BNPL) providers.

Key distinctions from competitors lie in three core areas: comprehensive payment channel coverage, conversion-focused orchestration, and connectivity to diverse payment types. ACI prioritizes merchant success, offering tools like ACI Wallet Hub, ACI PayAfter (BNPL), ACI Instant Pay, and Revenue Optimizer. The platform supports multi-acquiring, ensuring international expansion and features built-in AI-based fraud protection.

ACI's innovations include ACI Wallet Hub, facilitating access to 300+ wallets globally, ACI Instant Pay for real-time checkouts, and Revenue Optimizer for end-to-end reconciliation. The platform also supports QR code payments for touch-free transactions.

Notable case studies showcase ACI's impact on major retailers like Auchan Retail, Co-op, and John Lewis. Auchan Retail, a French giant, benefits from ACI's digital payment processing and innovative solutions. Co-op emphasizes ACI's secure and scalable payments, while John Lewis praises the platform's stability, scalability, and fraud prevention strategies.

ACI continues to invest in innovation, recently introducing ACI Wallet Hub, ACI Instant Pay, and Revenue Optimizer, reflecting its commitment to evolving payment technologies and enhancing the merchant and customer experience.

For more details, visit: [ACI Case Studies](https://www.aciworldwide.com/insights/case-studies/auchan-retail)

ePages is a comprehensive online shop platform tailored for small and medium-sized businesses in Europe. It provides an easy online selling solution for various industries, requiring no prior technical skills or significant investment. The platform is cloud-based, utilizing MACH principles (Microservices, API-first, Cloud-native, Headless) and is backed by a robust partner network including STRATO, IONOS, Sage, Deutsche Telekom, Telefónica, and Host Europe. These partners offer ePages shops as a white-label product, collectively serving over 100,000 merchants. The platform has consistently received high user ratings, such as being named a Champion in the Professional User Rating Study 2024 by the Heise Group for the fourth year in a row.

ePages caters to all customer needs across three areas: DIY, DIWM, and DIFM, supporting various groups, including those lagging in digitalization. 

DIY customers benefit from a user-friendly drag-and-drop editor, free design templates, and simple setup processes for products and online payments, enabling quick and cost-effective shop creation without prior knowledge. DIWM merchants, short on time for extensive design, can access a range of support services like webinars, a help center, tutorials, blogs, or direct consultation from ePages' web design and e-commerce experts. For DIFM clients, who lack the time or resources for individual shop setup, ePages experts offer personalized support and implementation at a fraction of an agency's cost. This approach ensures a tailored online presence for every merchant, directly in their shop.

ePages, a leading online shop platform tailored for small and medium-sized businesses in Europe, stands out for its comprehensive and user-friendly approach to digital commerce. Embracing MACH principles (Microservices, API-first, Cloud-native, Headless), the cloud-based platform boasts a robust partner network including STRATO, IONOS, Sage, Deutsche Telekom, Telefónica, and Host Europe.

With over 100,000 merchants collectively served through white-label products, ePages consistently excels in user ratings. Notably, it has been named a Champion in the Professional User Rating Study 2024 by the Heise Group for four consecutive years.

ePages caters to diverse customer needs through three distinct areas: DIY, DIWM, and DIFM. DIY customers benefit from an intuitive drag-and-drop editor and free design templates, enabling cost-effective shop creation. DIWM merchants access support services like webinars and consultations, while DIFM clients receive personalized support from ePages experts at a fraction of agency costs.

The platform's simplicity democratizes online selling, offering ease-of-use via drag-and-drop and optimized design templates. Cloud-based and tailored for the German market, ePages ensures shops stay updated with market changes and legal regulations.

ePages differentiates itself through native integrations to marketplaces, comparison portals, and shopping feeds, facilitating a multi-channel sales approach. The platform's App Store further extends functionalities, enhancing the overall user experience.

Continuous innovation is evident through automatic updates, introducing integrations such as Shopping Ads on Google powered by AI-supported Performance Max campaigns. Recent additions include simplified payment onboarding with Mollie, integration of PayPal Checkout, and diverse design templates covering various business verticals.

Highlighted in media outlets like Internet World Business and OMR, ePages has consistently earned acclaim in independent market research, achieving Champion status in the Professional User Rating study by techconsult for four years in a row. The platform's merchant testimonials and recognition as a Top Rated Solution in OMR Reviews further validate its position as a top solution for SMBs in Germany.

For a detailed comparison of e-commerce solutions in the German market and additional studies, visit https://epages.com/en/pur2024/. Explore merchant testimonials on the ePages Now OMR Reviews Profile at https://omr.com/de/reviews/product/epages, where ePages Now 2022 was awarded Top Rated Solution in the webshop category.

reybex is the true all-in-one cloud ERP system for digitizing and automating business processes. With the cloud-native ERP system reybex, companies simplify and automate their daily business processes. In this way, reybex creates potential savings and competitive advantages.  

The cloud ERP system is perfect for retailers, wholesalers and small and medium-sized manufacturing companies.  

Its modular structure and API-first approach offers a high degree of flexibility during implementation and scales with the company's needs. It also allows isolated solutions to be efficiently integrated. The result is greater transparency and seamless integration of individual processes.  

The software is also ideal for use as middleware between various third-party systems such as SAP, shop systems and the like.  

reybex is aimed at companies that are looking for a full ERP system, but for whom SAP-like solutions are too expensive and smaller ERP systems do not offer the scope and depth of functionality.  

For these companies, reybex offers real added value and new potential for digitalization and automation. This includes business processes such as multi-warehouse management, dispatch processing, inventory management, order management with numerous multichannel interfaces, online banking and dunning, payment reconciliation, accounting, purchasing and scheduling.  

Every employee has access to all data and, based on their role configuration, to comprehensive analysis from anywhere via modern browsers.   

The servers are hosted in Germany and are GDPR-compliant. 99.9% availability is guaranteed. As a cloud-native ERP system, reybex offers potential IT solutions for both infrastructure and personnel bottlenecks.

reybex stands out as a true all-in-one cloud ERP system designed to digitize and automate business processes, offering significant advantages to retailers, wholesalers, and small to medium-sized manufacturing companies. The modular structure and API-first approach provide flexibility, allowing seamless integration of isolated solutions, enhancing transparency and process integration.

Distinguishing itself from competitors with its depth of functionality, reybex is modular, scalable, and cloud-native. It differentiates through customizable functionality, offering a wide range of interfaces. The system ensures anytime, anywhere access, GDPR compliance, and 99.9% availability, addressing IT infrastructure and personnel bottlenecks.

Recent innovations include reybex 3.0 launch, API documentation for developers, no-code/low-code features, SQL reporting, returns portal, quick search, UX improvements, enhanced Shopify integration, pick and pack functionality, and interfaces with various third-party systems.

In a customer case study, PNT Group AG praises reybex for bridging the gap between entry-level software and SAP, emphasizing its flexibility, automation capabilities, and cost-effectiveness. Though some country-specific elements are being adapted, reybex serves as a central database, laying the foundation for digital processes and automation.

In summary, reybex distinguishes itself with functional depth, flexibility, scalability, API-first approach, and cloud-based nature, positioning itself as a comprehensive solution for modern and customizable ERP needs.

56% of B2B buyers feel a gap exists between the existing experiences offered by B2B sellers and their evolving needs for purchasing. More people want a consumer-like experience in a business setting, and more solutions must be digital and seamless. 

B2B transactions are increasingly being made online – according to the 2021 World Supply Chain Finance Report, companies will make more than 50% of their purchases online by 2025. 

Meanwhile, 95% of companies want invoice payment (i.e. Buy Now, Pay Later) as an option when buying online, which is the most popular B2B offline business payment method.

At the same time, according to McKinsey, 68% of sellers say their sales teams experience increased challenges and conflicts because they are not properly equipped to sell through multiple channels. Merchants are also limited in offering financing solutions and are burdened with manual processes such as risk checks, receivables management, collections and dunning.

Mondu turns payments into a growth engine for every business. Business customers can purchase and pay when they want, and merchants and marketplaces enjoy higher conversion rates and order value without the operational burden or the risk associated with default payments. 

Mondu is delivering a comprehensive Buy Now, Pay Later solution, providing business customers with various products to fit their needs whether they are purchasing online or offline.

Mondu is transforming B2B payments, addressing the evolving needs of buyers by providing a consumer-like experience. With the shift toward online B2B transactions, Mondu's Buy Now, Pay Later (BNPL) solution emerges as a growth engine. Merchants and marketplaces can seamlessly offer flexible payment terms, boosting conversion rates and order values without the hassle of manual processes.

Innovating in the B2B payments ecosystem, Mondu distinguishes itself with high approval rates of up to 90% and customization flexibility. Notably, Mondu achieved remarkable growth, increasing clients by 350% and revenues by 440% in the past year.

Mondu's expanded BNPL solution encompasses online checkout products, diverse installment options, and a Digital Trade Account product. The latter empowers buyers with tailored purchasing power, consolidating multiple purchases into one statement and deferring payment within a predetermined period.

Beyond online channels, Mondu introduced BNPL products for offline sales, enabling a multichannel sales setting with real-time credit checks and approval without risk. A customer case study with Trotec demonstrates Mondu's impact, resulting in a 200% increase in B2B customer usage and a significant rise in average order values.

With a vision to become the financial services platform of choice for SMBs in Europe, Mondu's strategic growth and customer-centric approach position it as a market leader.

We developed an ultimate e-commerce destination for unbeatable deals and exclusive offers! Our cutting-edge e-commerce platform is revolutionizing the way users shop, bringing them a diverse range of products tailored to their needs.

While the core concept remains consistent, each storefront boasts its own distinctive features and behaviors. From requiring a login to access exclusive deals on one shop to offering a public browsing experience on another, the app caters to diverse preferences.

The app takes pride in its commitment to user security, reflected in the meticulously designed login systems. In certain stores, your information is securely stored within our database, providing a seamless and efficient login experience. This approach not only ensures the convenience of accessing exclusive deals but also prioritizes the protection of your sensitive data.

Bright Insights Empowers leading online retailers and brands with cross market, competitive actionable insights to plan assortments, implement sales strategy and analyze market share.
Bright Insights platform collects public daily data about products and eCommerce sites and using its unique Machine Learning technology creates highly accurate commercial intelligence about the market and category performance down to product level. 
Our Insights include:
•	Actual online sales data 
•	Digital shelf information from various eCommerce sites (including descriptions, rating, price alerts, stock level data)
•	Actionable insights to maximize online sales
•	Automated reports and alerts to keep track of product changes for you and the competition 
Bright Insights is tracking all leading e commerce sites including Amazon, Walmart, Target, HomeDepot, etc.

Bright Insights, a division of Bright Data, empowers leading online retailers and brands with cross-market, actionable insights using its unique Machine Learning technology. The platform collects daily public data about products and eCommerce sites, providing highly accurate market and category performance insights down to the product level. Key features include actual online sales data, digital shelf information from major eCommerce sites, actionable insights for maximizing online sales, and automated reports and alerts for tracking product changes.

Distinguished by being part of Bright Data, Bright Insights utilizes a world-leading web data collection infrastructure, offering unlimited access to publicly available web data from any retailer and geography. The unique combination of Machine Learning and AI transforms this data into accurate market share and sales data across various retail websites.

In terms of innovation, Bright Insights has integrated with GPT, enabling on-demand generation of eCommerce insights by brand, category, and SKU level. This integration allows customers to save time and resources when analyzing their market, identifying opportunities, and addressing threats.

A compelling customer case study comes from Keter, a company utilizing Bright Insights for nearly two years to gain valuable market insights in the US, UK, and DE markets. Keter values Bright Insights for its ability to track sales, map competitors' products, identify new products, monitor trends, and analyze market share in crucial sales channels and categories.

For more information, you can explore the case study on Keter here: [Bright Insights - Keter Case Study](https://brightdata.com/testimonials/keter).

* Das Onlinevoting geht am 1.10.2019 um punkt 13 Uhr los
* Jeder mit einem LinkedIn-Account hat 6 Stimmen, jeweils eine pro Kategorie 
* Nach dem Ende der Onlineabstimmung werden 6 Präsentationen mit den meisten Stimmen in die Agenda der E-commerce Berlin Expo aufgenommen. 
* Attention! If more than one presentation submitted by the same company wins in more than one category, we will have to choose only one presentation. In this event, in the other category, another company with the second-highest number of votes becomes the winner. * Achtung! Sollte ein Unternehmen in mehreren Kategorien Erfolg haben, muss es sich für einen Vortrag entscheiden. Es rückt automatisch der zweitplatzierte auf, falls das erstplatzierte Unternehmen mehrere Kategorien für sich entschieden hat, und sich für eine Präsentation entscheidet. 
* Das Voting endet am 17.10.2019 um 23:59 Uhr 


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Verknüpfe dich mit Branchenführern bei besonderen Veranstaltungen und einzigartigen Erlebnissen. Das nächste Botschaftertreffen ist für den 28. November geplant, und weitere Informationen findest du unter https://ebefest.com/

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# Als geschätzter Botschafter kommst du in den Genuss einer Reihe von Vorteilen:

	nShift Returns by nShift Details	187
	Right-sized packaging with CMC Genesys by ORWO NET and CMC Details	160
	OPLOG Omnichannel Fulfillment Services by OPLOG Details	155
	Fulfillment e-commerce by Arvato Details	133
	Descartes pixi - The Ecommerce WMS by Descartes pixi Details	110
	toern's SaaS Lösung ermöglicht den Versand von Retouren direkt an die nächste Person und spart so Co2 Emissionen, Transportwege, Verpackungsmüll und Kosten ein. by toern Details	110
	Brightpick Autopicker fulfillment robot by Brightpick Details	105
	Fulfillment services by Authentica Fulfillment Details	97
	advastore- revolution of fulfillment by advastore SE Details	96
	Returns Management Software by BuyBay Details	95
	CVP Everest by Sparck Technologies Details	85
	E-Commerce Fulfillment by ACTIVE ANTS GERMANY GMBH Details	34
	fulfillmenttools Distributed Order Management System by fulfillmenttools Details	30
	Nachhaltige Retourenlösung / Retourenmanagement / Recommerce by rebolet GmbH Details	26
	SCA Optimisation by Accertify Details	26
	Scalable and seamless fulfillment by byrd Details	26
	Folding box by Mondi Corrugated Services GmbH Details	21
	Autostore System / Warehouse Automation by Autostore Details	20
	Digitaler Schuhgrößenberater by Footprint Technologies GmbH Details	11
	AUTOBAG® 850SP Verpackungssytem für Papierbeutel by Sealed Air Verpackungen GmbH. Details	10
	Shipping case and shipping packaging by Fr. Schiettinger KG Details	7
	Versandverpackungen by BB-Verpackungen GmbH Details	6
	Synesty by Synesty Details	1
	Effective e-commerce website by webPCstudio Details	1
	HyperSKU by Etailerhub Technology Limited Details	1
	Highspeed Order Sortation with our robots Zippy and SortIE by Addverb Technologies Details	1
	All-in-one operations platform for D2C brands by Hive Technologies GmbH Details	0
	Logistics 3PL Fulfillment by PICKOSHIP Details	0

E-commerce Germany Awards Participants

nShift Returns

nShift

Right-sized packaging with CMC Genesys

ORWO NET and CMC

OPLOG Omnichannel Fulfillment Services

OPLOG

Fulfillment e-commerce

Arvato

Descartes pixi - The Ecommerce WMS

Descartes pixi

toern's SaaS Lösung ermöglicht den Versand von Retouren direkt an die nächste Person und spart so Co2 Emissionen, Transportwege, Verpackungsmüll und Kosten ein.

toern

Brightpick Autopicker fulfillment robot

Brightpick

Fulfillment services

Authentica Fulfillment

advastore- revolution of fulfillment

advastore SE

Returns Management Software

BuyBay

CVP Everest

Sparck Technologies

E-Commerce Fulfillment

ACTIVE ANTS GERMANY GMBH

fulfillmenttools Distributed Order Management System

fulfillmenttools

Nachhaltige Retourenlösung / Retourenmanagement / Recommerce

rebolet GmbH

SCA Optimisation

Accertify

Scalable and seamless fulfillment

byrd

Folding box

Mondi Corrugated Services GmbH

Autostore System / Warehouse Automation

Autostore

Digitaler Schuhgrößenberater

Footprint Technologies GmbH

AUTOBAG® 850SP Verpackungssytem für Papierbeutel

Sealed Air Verpackungen GmbH.

Shipping case and shipping packaging

Fr. Schiettinger KG

Versandverpackungen

BB-Verpackungen GmbH

Synesty

Synesty

Effective e-commerce website

webPCstudio

HyperSKU

Etailerhub Technology Limited

Highspeed Order Sortation with our robots Zippy and SortIE

Addverb Technologies

All-in-one operations platform for D2C brands

Hive Technologies GmbH

Logistics 3PL Fulfillment

PICKOSHIP

Support

Do you have any questions? Feel free to ask!

Aleksandra Dalemba Event Manager

awards@ecommerceberlin.com