Premium delivery service

Urbify is Germany’s leading premium logistics solution with end-to-end proprietary technology to enable customer-oriented and sustainable deliveries with more than 99% delivery success. Urbify goes beyond logistics to create memorable experiences for consignees and shape branded delivery moments to make online shoppers’ post-purchase experience one of a kind.

We deliver when customers are at home, from 16:00-21:00. We raise the customer experience to a new level, offering next-day delivery in all German metropolitan areas, with a cut-off time until midnight. Competitors usually only have a cut-off time until 5pm/6pm. Our delivery rate is more than 99%, which no one can achieve except Amazon. With a Google rating of 4.9 stars, we can proudly say that our end customer experiences have a very high standard. Through transparent email and SMS notification, a limited time window of one hour and telephone and email customer support - the user is always well informed about his package.

• Expansion of the e-fleet
• Driver bonus system
• City-oriented of route optimization
• Customer notification center using multiple communication channels
• Operational Control Center to process customer requests and manage tours

Parcel delivery these days is often a waiting game, the parcel is delayed, the delivery person doesn't ring the doorbell or, in the worst case, the parcel even gets lost. Pack stations are always overcrowded or the neighbors who have received your parcel are not to be found for weeks. But e-commerce is booming and with it the parcel service industry. We want these problems to be a thing of the past and try to solve them with the newest technology, efficient organization and, above all, humanity in the process. We are striving to build the fastest and most sustainable urban transport network in Europe. Urbify's delivery area currently covers more than 50 cities in Germany, reaches 18 million inhabitants and serves more than 50 percent of the German e-commerce purchasing power. In addition to speed, Urbify aims to reduce the environmental footprint of its shipping business while providing a better service to the customers of its e-commerce partners. Currently, more than 5,000 deliveries are already made per day with more than 400 active drivers in the network. With this network and our in-house software, we manage to achieve a delivery rate of over 99% and can be proud of an overall Google rating of 4.9 stars.

Here in this google drive folder you can find some testimonials and our google ranking.

https://drive.google.com/drive/folders/1vxBr31sx_7CPQBKVYbY0k3vjOEl6HVxv?usp=share_link

www.urbify.de