Urbify Technologies GmbH

Name of the product or service

Premium delivery service

Votes: 97

Product or service description

Urbify is Germany’s leading premium logistics solution with end-to-end proprietary technology to enable customer-oriented and sustainable deliveries with more than 99% delivery success. Urbify goes beyond logistics to create memorable experiences for consignees and shape branded delivery moments to make online shoppers’ post-purchase experience one of a kind.

Distinction from the competition

We deliver when customers are at home, from 16:00-21:00. We raise the customer experience to a new level, offering next-day delivery in all German metropolitan areas, with a cut-off time until midnight. Competitors usually only have a cut-off time until 5pm/6pm. Our delivery rate is more than 99%, which no one can achieve except Amazon. With a Google rating of 4.9 stars, we can proudly say that our end customer experiences have a very high standard. Through transparent email and SMS notification, a limited time window of one hour and telephone and email customer support - the user is always well informed about his package.

Product or service innovations
  • Expansion of the e-fleet
  • Driver bonus system
  • City-oriented of route optimization
  • Customer notification center using multiple communication channels
  • Operational Control Center to process customer requests and manage tours
Customer case study

Parcel delivery these days is often a waiting game, the parcel is delayed, the delivery person doesn't ring the doorbell or, in the worst case, the parcel even gets lost. Pack stations are always overcrowded or the neighbors who have received your parcel are not to be found for weeks. But e-commerce is booming and with it the parcel service industry. We want these problems to be a thing of the past and try to solve them with the newest technology, efficient organization and, above all, humanity in the process. We are striving to build the fastest and most sustainable urban transport network in Europe. Urbify's delivery area currently covers more than 50 cities in Germany, reaches 18 million inhabitants and serves more than 50 percent of the German e-commerce purchasing power. In addition to speed, Urbify aims to reduce the environmental footprint of its shipping business while providing a better service to the customers of its e-commerce partners. Currently, more than 5,000 deliveries are already made per day with more than 400 active drivers in the network. With this network and our in-house software, we manage to achieve a delivery rate of over 99% and can be proud of an overall Google rating of 4.9 stars.

Positive feedback & testimonials

Here in this google drive folder you can find some testimonials and our google ranking.




EGA contest categories

Best Sales & Growth Solution

Recognizing top tools driving sales and business growth, this category celebrates a wide spectrum of solutions. From Mar... (more)

Best Communication & Engagement Solution

In the "Best Communication and Engagement" category, we celebrate the innovative solutions that empower e-commerce busin... (more)

Best Customers Experience Solution

In the 'Best Customers Experience' category, we celebrate solutions that collectively elevate the e-commerce shopping jo... (more)

Best Global Expansion Solution

In the category of "International Expansion and Globalization," we commend solutions that empower e-commerce businesses ... (more)

Best Logistics and Shipments Solution

In the "Logistics and Shipments Solution" category, we honor innovative solutions that revolve around the complex world ... (more)

Best Fulfillment and Optimization Solution

The "Fulfillment and Optimization" category celebrates solutions that empower e-commerce businesses to deliver exception... (more)

Best Platform & ERP

In the "Best Platform & ERP" category, we recognize the industry's leading solutions powering businesses with transforma... (more)

Best Payment Solution

In the realm of Best Payment Solutions, we celebrate cutting-edge offerings that redefine the way businesses process tra... (more)

Best Analytics & BI Solution

In the realm of the Best Analytics/ BI Solutions category, we commend exceptional solutions that empower businesses with... (more)

Best Agency Showcase

In the 'Best Agency Showcase' category, we celebrate agencies that have achieved excellence through their transformative... (more)

Best Omnichannel & Integration Solution

In the "Omnichannel & Integration Solution" category, we celebrate the e-commerce solutions that seamlessly connect the ... (more)

Best Tech Evolution & Innovation

In the 'Evolution & Innovation' category, we celebrate visionary tech solutions that not only redefine the digital comme... (more)

Passionate about e-commerce? Join us on 22.02.2024!

Register now and get your complimentary ticket for E-commerce Berlin Expo! Explore 5 stages of presentations and meet 250+ exhibitors!

You will receive a digital ticket as a ready-to-print .pdf file a few days before the event. Your registration means acceptance of the Terms & Conditions.

E-commerce Germany Awards 2025

Networking Party & Awards Ceremony

  • 19th February 2025

    Event date


Do you have any questions? Feel free to ask!
Aleksandra Dalemba Event Manager
  • 19th February 2025

    Event date