NB SHOP

Name of the product or service

NB SHOP eCommerce Platform

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Product or service description

NB SHOP is an e-commerce platform, designed for customisation to meet the unique needs of our users, offering a seamless retail and customer experience across various touchpoints through an omnichannel approach.

Our solutions, including a web shop platform, CRM, and shopping applications designed for mobile and large in-store touch screens, with our OMS as the core component, offer user-friendly and flexible architecture for business scaling.

Developed by NB SOFT, a reputable Belgrade-based company, the NB SHOP platform serves numerous clients across 17 European countries.

Distinction from the competition

NB SHOP allows its clients to incorporate new features effortlessly, and integrate with payment, ERP solutions and carrier service systems to stay ahead in the dynamic landscape of digital commerce.

Product or service innovations

For the past 12 months, we have focused on enhancing and innovating core Order Management System (OMS) processes and developing a range of modules and functionalities designed to streamline order processing, delivery, and post-sales activities. These advancements aim to empower retailers by making their operations more efficient, improving the end-user experience and fostering brand loyalty. Additionally, we’ve developed additional CRM solutions supporting omnichannel strategies, ensuring seamless integration across all customer touchpoints. Our latest version of the eCommerce platform, NBSHOP 7, now features novel templates and blocks, bringing even more possibilities in using an advanced drag-and-drop store builder, developed combining the best UX practices and retailer feedback in 17 countries across Europe. These innovations highlight our commitment to helping retailers succeed in a dynamic eCommerce landscape while exceeding customer expectations.


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