Choose the category below to see the participants from each e-commerce sector!

Online voting starts on February 1st. You need a LinkedIn account to vote.

  • There are 10 categories - ten companies from each category will be promoted to the next round (10 companies with the highest number of votes)
  • Results of the E-commerce Germany Awards contest will be determined by online voters and Jury Members - each voter has 10 votes, one for each category
  • In order to vote a Linkedin account is necessary
  • The voting period lasts from February 1st, 2021 to February 28th (11:59 PM), 2021

E-commerce Germany Awards 2021 categories

The Awards will reward the best in the following categories

Best Sales Generating Tool (from lead to the customer)

Nowadays sales generating tools are one of the most important digital assistance to every sales team. In e-commerce, these tools play a key role in supporting sales teams in the process of generating leads and eventually future customers. This is why one of the E-commerce Awards will be granted in this area! Your product/services will be suitable if they are dedicated to, among other things:

  • customer relationship management (CRM) - from acquisition to retention
  • lead acquisition
  • retargeting / pre-targeting and targeting,
  • creating newsletters
  • sales funnels
  • lead scoring
  • enhancing conversion rates

Best Customer Communication Tool

As customer happiness has become an increasingly more popular term, many companies have come to realize the importance of client communication. Being in touch with your user base, to build and leverage a relationship with them has shown to be of great benefit for companies. Our Best Client Communication Tool will be given to services that help businesses support their customers. Your product/services will be suitable if they are dedicated to, among other things:

  • customer service solutions
  • instant messaging, live chat, and /und chatbot solutions
  • customer loyalty & experience
  • ticketing systems
  • end-to-end user journey monitoring
  • customer review management system
  • email marketing solutions

Best Solution for International Expansion

International expansion is one of the most important factors in the e-commerce industry. This category is dedicated to providers who help develop businesses around the world. "Go global" is a crucial thing here and all examples of how your tool or service can help to sell on the foreign markets are warmly welcome. We’ll award the best example with our E-commerce Germany Award. Your product/services will be suitable if they are dedicated to, among other things:

  • cross-border payments infrastructure
  • international logistics services
  • tax/legal/compliance consulting
  • pricing and currency control solutions
  • translation services

Best Logistics Solution

Logistics service providers are more popular by the day. However, with the increasing number, it is hard to choose the ‘right’ one. This category will enable the best logistics service providers. Your product/services will be suitable if they are dedicated to, among other things:

  • preparation/delivery/reverse logistics
  • packaging
  • environmental problems
  • after-sales requests management on social media
  • supply chain warehouse efficiency

Best Platform / Shop Software

This Award will recognize platforms that have moved beyond digital displays and point digital offerings to create an immersive, connected, and compelling realization of this next iteration of retail. Your product/services will be suitable if they are dedicated to, among other things:

  • components, accessories, innovative shopfitting, design
  • SaaS solutions/online shop platforms
  • e-commerce website plugins
  • customer-facing solutions
  • back-end organization software

Best payment provider

The E-commerce Awards recognize customer service, excellence, and innovation in the German payments industry. Winning entries come from those companies, individuals, and organizations, who have launched and/or implemented the most outstanding payment solutions, initiatives, and projects during the past year. Your product/services will be suitable if they are dedicated to, among other things:

  • payment gateways
  • mobile payment solutions
  • anti-fraud and security innovations
  • buy now, pay later solutions
  • blockchain or cryptocurrency initiatives

Best analytics / BI solutions

Another award with a focus on data-driven services. The judges are looking for data collection systems and intelligent analytics to help guide business decisions. Innovation is critical here, and there is no reliance on case study materials for successful applicants (although where given, it will be taken into consideration). Your product/services will be suitable if they are dedicated to, among other things:

  • data integration & management
  • price monitoring solutions
  • real-time analytics
  • voice & video analytics
  • big data
  • AI & predictive modeling

Best Agency

The Best Agency Award is the most prestigious award given by the E-Commerce Berlin Expo. It recognizes the extraordinary accomplishments of an agency offering services to e-commerce businesses operating on the German market. The winner of this award has proved to solve industry needs with innovative strategies and game-changing solutions. Your product/services will be suitable if they are dedicated to, among other things:

  • website development
  • content creation and optimization
  • social media management
  • SEO and SEM
  • affiliate marketing

Best IT and infrastructural solution

The award honors achievements in every aspect of the information technology dedicated to e-commerce and highlights the very best products, innovators, and leaders in today’s tech market. The judges will evaluate the solution's impact and usability for the industry. Your product/services will be suitable if they are dedicated to, among other things:

  • cloud infrastructure & hosting
  • API management
  • security solutions
  • software development
  • other IT solutions

Best Innovation / New development in E-commerce

This award recognizes the best innovation implemented in the last 2 years. Whether that idea is big or small, they should clearly redefine e-commerce services. After all, innovations that change the industry exist in all sectors. Your product/services will be suitable if they are dedicated to, among other things:

  • future retail
  • artificial intelligence
  • virtual/augmented reality
  • headless commerce
  • m-commerce

Winners of E-commerce Germany Awards 2020

The 2020 E-commerce Germany Awards were announced during the Ceremony that took place on February 12th 2020

E-commerce Germany Awards 2021

Networking Party & Awards Ceremony

  • Spindler & Klatt, Köpenicker Str. 16-17, 10997 Berlin

    Location

  • 26th May 2021

    Event date

Support

Feel free to contact us regarding our offer. Regards!
Jacob Przybylski Event Manager
awards@ecommerceberlin.com
+49 302 555 98 79
  • Spindler & Klatt, Köpenicker Str. 16-17, 10997 Berlin

    Location

  • 26th May 2021

    Event date

  • E-commerce Capitals Sp. z o.o. Sp.k.

    Organizer

  • POLAND, Poznan, Jana Matejki 52/4

    Legal address

  • VAT ID PL7792439665

    TIN