FactFinder

FactFinder is an advanced AI-powered product discovery and search platform for online shops, that empowers eCommerce businesses to achieve more – driving higher conversion rates, revenue and customer loyalty. Trusted by more than 2,000 B2B and B2C online shops worldwide, we help millions of shoppers quickly find the most relevant products every day.

Backed by a committed and responsive local team, FactFinder delivers flexible, customized solutions to tackle today’s challenges and prepare for tomorrow’s growth. Learn more at www.fact-finder.com.

FactFinder was also recognized in the Forrester Wave™ as one of the leading solutions for search and product discovery.

Imagine an AI-powered product discovery solution where you see exactly why products rank the way they do — and can adjust it instantly. A platform that goes beyond guesswork and demographics, understanding each shopper’s true preferences for hyper-relevant results. That’s FactFinder: a blend of cutting-edge AI and human expertise, seamlessly integrated into any store system. With robust B2B functionality built in and backed by over two decades of industry experience and proactive support, we empower over 2,000 online shops across Europe to deliver exceptional shopping journeys that consistently delight customers and drive results.

Atlas AI:
eCommerce often struggles to deliver truly relevant, personalized experiences. Traditional segmentation and keyword-based methods fail to adapt to individual shopper behavior, causing missed opportunities and frustrated customers. We have developed Atlas AI to solve this by building a deep, human-like understanding of your product assortment. With every interaction, it instantly adjusts to individual preferences, real-time shopper intent, and seasonal trends — redefining personalization and raising the bar for customer experience.

GPT Synonyms: GPT Synonyms leverage Large Language Models (LLMs) to automate synonym creation. This means faster, more accurate search results for all shoppers, improving customer satisfaction and boosting sales – all while saving eCommerce managers up to 70% on time spent on synonym management.

AI Guided Selling: AI Guided Selling enhances the shopping experience by bringing in-store expertise online and automating expert advice, asking targeted questions to swiftly guide customers to the perfect product. Businesses benefit from 80% faster campaign creation thanks to LLM, increased conversions and reduced bounce rates.

Pulse (trend-based recommendations and search): FactFinder Pulse revolutionizes merchandising with real-time trend detection. Powered by AI, it identifies emerging micro-trends, ranks trending products at the top and adapts instantly to shifts in customer interests. Businesses benefit from higher conversions, reduced search abandonment and less manual effort, while shoppers enjoy a seamless trend-driven experience.

• Kastner Group: +2.3 more products per cart

• Globus Baumarkt: +20% conversion

• Mercateo: +20% revenue & ROI in 4 month

• Conns Camera: 59& more revenue, 54% higher conversion and 69% less bounce rate

“There was no other search as intelligent and hands-off as FactFinder.“ Gareth Craig IT & Communications Manager at Conns Cameras

For more Info please check out our Case Studies: https://www.fact-finder.de/media/casestudies_factfinder_en.pdf

https://www.fact-finder.de/