Name of the product or service

Right-sized packaging with CMC Genesys

Votes: 160

Product or service description

ORWO is the synonym for high-quality photo products. As a pioneer who invented the world's first multi-layer color film, ORWO – ORiginal WOlfen – has developed into one of Europe's leading photo labs in over 100 years. At our headquarters in Bitterfeld-Wolfen, ORWO Net GmbH employs over 350 people and manufactures customizable photo products for its own strong sales brands and well-known wholesale customers on an area of 15,000 square meters. Our product range includes classic color prints from film and digital data as well as photo books, calendars, wall decorations, mugs and gift items. Personalization plays just as important a role for end customers today as the ability to order anytime and anywhere. Thanks to the innovative ordering tools we have developed ourselves, we can pick up our customers and their photo moments wherever they are - at home on their PC via the web interface, offline with our own photo software or on the move with the ORWO photo app. We are constantly finding new ways to inspire consumers. Our decades of experience in e-commerce, in-depth expertise, state-of-the-art technologies and know-how in B2C marketing make us the perfect full-service provider for the online photo business.

Distinction from the competition

With our extensive range ofservices offered, we can be the exclusive supplier for all your clients and brands, catering to the entirety of their photo service needs. We realize tailor-made online stores, product design, printing and packaging in the shortest possible time. We provide our B2B and B2B2C customers with competent teams as contact partners who advise, offer technical optimizations and provide the entire content for websites. We provide professional support for the planning and implementation of advertising campaigns (newsletters, social media, traditional print advertising). We are constantly rethinking and expanding the products and personalization options at ORWO Net. With our proven history, our unwavering commitment to innovation, and a highly competent team passionate about quality and customer satisfaction, we are proud to play a crucial role in the digital transformation of the photography industry.

Product or service innovations

In a bid to elevate customer experience and streamline operations, ORWO Net, has made a strategic move by integrating CMC Genesys right-sized packaging into their workflow. This pioneering decision marks a significant step towards bolstering our commitment to a client-first strategy and dedication to further enhance our services. The machine embraces our sustainability strategy aimed at improving the impact of B2C packaging. CMC Genesys right-sized technology fulfills multi-line orders in single boxes, which were previously either split into several packages or excessively wrapped/packed in boxes containing a lot of air. This technology delivers orders in perfect-sized, sustainable boxes without any human loading or pre-consolidation for multis. Orders are placed in the innovative CMC Vary-Totes which feature adjustable inner guides that accurately size each order, determining the unique dimensions of every box. By doing so, it efficiently feeds and packs multi orders and irregularly shaped products without the use of strapping or wrapping. The plotter's unique design also ensures that trimmings are folded inside the four edges of the box, creating a robust barrier for holding multiple items together, resulting in even stronger boxes compared to previous methods with paper-based fillers. Offcuts are collected and sent to a plant which recycles the bulk of the cardboard. Additionally, the incorporated easy opening feature enhances the customer experience, providing frustration-free unboxing. We have also simplified recycling by adopting CMC Genesys mono-material approach for the entire packaging, making it easier for consumers to recycle; boxes are safely sealed with low impact glue, avoiding the use of tape and facilitating easy disposal. By implementing CMC Genesys, ORWO Net demonstrates its commitment to environmentally responsible practices and their dedication to making positive changes in their supply chain and inspire positive change among its clients.

Customer case study

This innovation has improved several aspects with ORWO Net supply chain and service to its clients: Protection: Printed materials need to be handled with care. The right-sized packaging ensures a snug fit, preventing any movement or jostling during transit. This significantly reduces the risk of damage and ensures products arrive in perfect condition. Cost Efficiency: CMC Genesys reduces wasted space and materials. It means lower shipping costs due to smaller package dimensions and weight. This cost-saving measure can be passed on to customers or invested back into the product's quality or features. Environmental Impact: Efficient packaging minimizes material waste and reduces the overall environmental impact. Using less material means fewer resources consumed and less waste generated, contributing positively to sustainability efforts. User Convenience: Nobody wants to struggle with excessive, bulky packaging. CMC Genesys packaging makes unboxing easier and more convenient for consumers. It also reduces the amount of packaging material they need to dispose of after unboxing. Less complex packaging process: By using rights-sized packages the need for pre-created packages is eliminated. Hence, the workers do not have to decide on the right packaging material anymore. This results in a decreased variety of packaging material and a faster packaging process. Brand Perception: The machine is equipped with a unique full color printer called CMC Packvertizing that customized boxes 1:1 with logos, marketing messages and images. This reflects positively on the brand and creates a memorable customer experience.

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