BigCommerce

Name of the product or service

BigCommerce - Open SaaS Platform

Votes: 32

Product or service description

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses, to large enterprises. As a leading Open SaaS solution, BigCommerce empowers merchants to build, innovate and grow their businesses online. Simply put, we focus on being the best commerce platform so our customers can focus on what matters most: growing their businesses.

Distinction from the competition

BigCommerce is the leading SaaS ecommerce platform for the mid-market and enterprise merchant, and our goal is to clearly communicate our applicable services and value, as they relate to your desired site experience. We stand out compared to our competition in regards to flexibility, scalability, support staff and performance. Being member of the MACH Alliance, shows our commitment to and readiness for delivering projects with the aim of Microservices, API first, Cloud-based, Headless. Our own B2B Edition will allow merchants to build quickly and effectively their B2B E-Commerce platform while leveraging the advantages of a SaaS-model. With BigCommerce merchants don’t have to worry about hosting, PCI Compliance, Updates and maintenance of the platform but can fully focus on revenue generating actions on the Frontend. Our solid out-of-the-box functionalities for B2B and B2C will help merchants to build an MVP in a quick and effective way while keeping full flexibility to scale a more complex project on the same platform.

Product or service innovations

Multi Storefront

From a single BigCommerce dashboard, you can:

Create and manage multiple storefronts Build unique categories and make products available on one — or multiple — storefronts View and manage customers and orders Keep track of storefront analytics and important data insights

Customer case study

https://www.bigcommerce.com/case-study/burrow/

Many of the larger ecommerce providers either implement themselves and build the frameworks for you using your business logic, or they ask you to work with authorized third-party development teams. In our case, we have a pretty sophisticated engineering team, and also want to maintain a lean budget, so we prefer doing things ourselves. Working with the technology leads at BigCommerce, we were able to get a comprehensive architectural and systems integration document focused on APIs and how we could achieve the functionality we have today. This allowed our engineering team to ramp up quickly; in fact, we went live with BigCommerce in six weeks, which was very quick and seamless.

BigCommerce is a reliable platform; since launching, we haven’t had to do much maintenance, which frees up time to make improvements to our online store.

The onboarding process and even the pre-sales process were pretty thorough in investigating our requirements and identifying actual solutions to them. Across the spectrum, representatives from the other platforms we spoke to didn't invest nearly as much time into coming up with a framework or solution that would work for our business, but instead tried to fit our business into their framework. Truly, the flexibility that BigCommerce has offered in terms of guidance, support and solutioning has been immense.

Positive feedback & testimonials

https://www.bigcommerce.com/resources/reports/ Analyst report recognition from:

  • Gartner
  • Forrester
  • IDC
Website

bigcommerce.de


Winners of E-commerce Germany Awards 2022

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