Returnista

Name of the product or service

Returnista

Votes: 2

Product or service description

Returnista is a returns management platform that enables merchants to offer a seamless experience, capture data and drive sales from the returns process. At Returnista we see the returns process as the "forgotten sales channel". With the right tools at the right time, we retain revenue and create value for our merchants that would have gone to waste otherwise.

Distinction from the competition

We allow merchants to leverage data to minimize return rates and retain revenue enabled by Returnista's smart returns solution Reduction in returns on product level through analysis of return reasons and product information

3-12% Reduction in consumer

-60% inquiries about the return’s status and process

30-40% More retained revenue through exchanges and store credit

Product or service innovations

Instant-exchanges based on the live-stock of your website, we can run exchanges on auto-pilot, completely with financial remuneration and refunds

Customer case study

https://www.returnista.nl/case-study/esqualo - this is a case study of one of our merchants that decreased returns whilst increasing exchanges

Positive feedback & testimonials

https://www.returnista.nl/case-study/esqualo - this is a case study of one of our merchants that decreased returns whilst increasing exchanges

Website

returnista.com

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