Twill by Maersk

Name of the product or service

Logistics

Votes: 4

Product or service description

Twill offers a ONE-STOP-SHOP digital solution for your sea-containerised logistics requirements. Supercharged by Maersk, we are offering a global network with local expertise, shipping to more than 300 ports and almost all cities in over 150 countries. You have instant access to competitive prices, transport availability and can manage your shipments together with your buyer or supplier on the platform. Enjoy highest load priority in the world’s most reliable ocean network.

Distinction from the competition

With Twill, booking, tracking and managing your shipments is all done online through our intuitive platform. No waiting time for prices or order confirmation. We offer a one-stop-shop digital booking system enabling you to book your inland transportation, ocean freight and customs services with instant price 24/7. Should you need assistance our local experts in our customer support team can guide your through the process and assist you with any questions you have. We offer the customer something they value.

Product or service innovations

Simple process - updated in line with customers needs via regular surveys Competive pricing We offer the customer Customs Services to facilitate the customs clearance process Companies have transparency on costs with Twill's ease of booking

Customer case study

Case studies: Cusomer story from Pharmaplast The Egyptian company Pharmaplast was in need of a one-stop-shop logistics service. In Twill they found a reliable logistics platform to book intra-Europe routes. Read the full story here: https://www.twill.net/customer-stories/intra-europe-logistics US Masterbatch JSC is a Vietnam-based company that specialises in producing high-quality masterbatch – solid additives required to produce plastic products. The company was looking to switch to a more reliable logistics provider within Asia. Read on for the full story: https://www.twill.net/customer-stories/intra-asia-logistics Here more case studies https://www.twill.net/customer-stories/logistics-scandinavias-tallest-skyscraper https://www.twill.net/customer-stories/logistics-loading-priority https://www.twill.net/customer-stories/flexible-logistics-solutions https://www.twill.net/customer-stories/saving-time-on-logistics https://www.twill.net/customer-stories/digital-logistics-service https://www.twill.net/customer-stories/transparent-logistics-services https://www.twill.net/customer-stories/end-to-end-logistics-services https://www.twill.net/customer-stories/logistics-visibility https://www.twill.net/customer-stories/ease-of-booking https://www.twill.net/customer-stories/instant-rates-and-schedules https://www.twill.net/customer-stories/convar

Positive feedback & testimonials

Customer comments: "Before working with Twill, we constantly chased alternative shipping companies to secure space on ships. It could sometimes only be confirmed days before the actual needed shipping date. It caused extreme stress and uncertainty to our logistics planning." "Before using Twill, we were waiting often more than a week to receive the booking confirmation for our freight. Now, it takes a few hours or days until the booking is confirmed." "It was easy for me to choose Twill as it is supercharged by Maersk. And I know Maersk – it is a strong, reliable and well-known logistics provider." "We like Twill’s platform a lot. It’s great to finally have one provider for all our logistics services. That’s why we recommended Twill also to our sister company." "We appreciate Twill’s platform and its ease of booking. We really see it as a quality service for our company that we can trust to further develop our business." “We are thankful to be working with a partner like Twill, who is always evolving, improving and trying to bring more value to customers." "Waiting for a shipping quote could take days or months with our former logistics provider." "Utilising the Twill platform has freed us from dealing with complicated inquiries when arranging logistics. Allowing us to focus more of our efforts on our international trade business" "We are convinced of Twill’s service because the team is aware of our logistics needs. We can see that they are always working to improve the platform, to enhance our experience while using it; making our logistics experience better each time."

Website

www.twill.net


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