Parcel Perform

Name of the product or service

ANALYZE

Votes: 4

Product or service description

Analyze offers an intuitive 360-degree overview of merchant logistics performance, sharing detailed insights. Merchants can derive customized and powerful reports in real-time, based on intelligent analytics to drive performance improvement with their logistics partners.

With Analyze, merchants can utilize performance data to drive meaningful interactions and negotiations with carriers about delivery complications, volumes, transit times, and rates to optimize supply chains further, pick the right logistics service providers and save costs.

Distinction from the competition

Our platform’s strength is data: The depth and scale of how we integrate and, normalize, how businesses gain actionable insights from it and how they can build real-time reports in a fast and dynamic environment convey and report it. In 2022, we invested in multiple vastly upgraded our platform upgrade features and continued to build on the success of our platform: the depth and reach of data and integrations.

Our key advantage over competitors is that our product is customizable yet priced competitively, as we believe in enabling e-commerce businesses to grow. Parcel Perform provides the most comprehensive mapping and data-enriched analysis of logistics events with rich data that forms the base of all our products. Our data integrates with the most number of carriers in the industry: 950+ carriers covering freight, express, postal, and last mile providers. We also provide branded tracking pages, delivery notifications, and a customer service dashboard. These tools are available in over 36 languages to easily access global markets.

Product or service innovations

Parcel Perform offers the best and most comprehensive data foundation in the e-commerce logistics industry by harnessing the power of data and integrations to give industry players full visibility and control over their business outcomes from checkout, delivery and returns.

Our recent innovation involves Machine Learning, looking into patterns of behavior in our data around logistics and parcel tracking for our customers. Our comprehensive data, coupled with machine learning, provides more accurate and in-depth insights for merchants to better analyze future trends in the delivery experience and logistics carrier performance, allowing them to enhance their logistics performance further.

Positive feedback & testimonials

“With the help of their streamlined data in over 36 languages and sophisticated product suite, we were able to create excellent post-purchase experiences. At the same time, we’re also getting real insights into actual carrier service level compliance which helps us drive continuous improvement and better rates.” - Davide Costella, Global Delivery Services Manager at Nespresso

“Carrier traceability has become an extremely sensitive topic in the relationship between companies and their customers. Thanks to Parcel Perform, our delivery visibility information is transmitted in a simple way to our B2B customers worldwide. Parcel Perform’s connection to 950+ carriers allows us to focus on our core business and not interfaces with carriers. Pleased with the B2B deployment, we have decided to deploy the tool on our B2C platform in the coming months.” - Lucas Gaurichon, Head of Supply Chain at IZIPIZI

Website

www.parcelperform.com


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