Convenience (Parcel) Delivery Service
With its innovative delivery system, ANGEL offers end customers the highest level of convenience and first-class customer satisfaction in online retailing as well as local retailers.
We are a dynamic subsidiary of the FIEGE Group, one of the leading logistics providers in Europe. Our customer-friendly delivery service guarantees increased deliveries in the B2B and B2C sector. We have the approach of a non asset based company by using unutilized resources (HUBs, vehicles). In addition, we contribute to Green City Logistics by avoiding CO2.
ANGEL last mile categorizes as an innovative CEP-service provider which is able to combine sustainability with customer convenience in parcel delivery through existing infrastructure of its partners in metropolitan regions. Online shoppers benefit from a higher customer convenience and no longer have to be bothered with unsuccessful delivery attempts. E-commerce providers and local retailers are able to differentiate themselves from their competition by offering a time-definite delivery aligned with their customers’ needs whilst achieving a competitive advantage.
ANGEL myTime - the end customer decides at what time and date the parcel will delivered
ANGEL sameDay - the end customer decides if he would like to receive the parcel today
ANGEL return - the end customer descides if we can pick up the return at his home address.
ANGEL latecutoff - ANGEL offers a unique delivery service - all parcel which we receive until 8:00 am we will deliver in the evening
We enable big eCommerce retailers not only to ship from their DCs with super late cut offs, we also enable them to ship from stores because we are doing pick up tours from our city hubs in the surrounding ZIPs. In the evening we combine the ship from store parcels with the parcels coming from the DC, which run through our national linehaul network to generate a unique customer experience with same day evening deliverys for both production strings.
Since day one ANGEL has achiieved a very high end customer rating by 4,4 of 5,0 stars. This results effects that ANGEL has a perfect market fit and is for a CEP provider outstanding.
Voice of the endcustomer from google: "Super Service. I had forgotten that the box was coming today and I wasn't at home. The supplier called me and then put the package at the agreed place. Sooo much better and friendlier than other providers."
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