Sana Commerce

Name of the product or service

Sana Commerce Insights

Votes: 184

Product or service description

Sana Commerce Insights is a eCommerce Analytics solution that combines web analytics, e-commerce platform and ERP data to create a user-friendly, powerful analytics solution that helps customers optimize their web store. We have partnered with Piwik Pro, a privacy-forward solution provider for web analytics tracking.

Designed to provide you with actionable commercial intelligence, Sana Commerce Insights makes all your data available in one dashboard. It was purpose-built to be user friendly and provide you with quick and easy access to important store metrics whenever you need them.

• Integrates seamlessly with your Sana Commerce Cloud store, ERP and clickstream data •Use built-in dashboards so you can easily see impactful performance metrics, like customer adoption and revenue • See how subcategories, like product type and location, influence performance

https://www.sana-commerce.com/products/sana-commerce-insights/

Distinction from the competition

Having all your data in one place gives you unique insights into your customers’ activities. With Sana Commerce Insights, you don’t just benefit from the synergy of tapping three data sources together — you also get a unique mix of online and offline insights that you can’t find anywhere else.

• Say goodbye to the anonymous data you struggle with in Google Analytics • Dive freely into data on a customer-specific level • View your individual visitors’ purchase and click paths • Search using natural language: ask questions about your data and find the answers you’re looking for with ease

Product or service innovations

• Sana Commerce Insights is a brand-new Sana product for commercial insights, with extensive options and services. Since release in early 2021 around 30% of all Sana Commerce customers have chosen to adopt SCI. • Drill down into the details and determine how performance metrics are influenced by sub-categories, such as products, regions and visitors • Customer Success will help you optimize based on your data • Performance metrics can be compared to self-defined targets to track evolvement of the web store’s performance

Customer case study

Full Selecta case study: https://www.sana-commerce.com/customers/selecta/

Full Hummert International case study: https://www.sana-commerce.com/customers/hummert-international/

Positive feedback & testimonials

Lars Gerritsen I Digital Sales at Selecta Netherlands: "The product helps us to identify how we can increase online adoption. We were able to define clear actions to increase web store usage based on these insights. We really like the in-depth data overview, and the product is very easy to use and looks great!"

Jason Hummert I Sales Manager at Hummert International: " Our management team was very impressed with the in-depth commercial insights of the product. It helps us create better visibility for the impact of e-commerce; this can really help us dig into the data. I mean, when you are talking about adding value, this is really powerful."

Website

https://www.sana-commerce.com/de


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