Name of the product or service

Fulfillment e-commerce

Votes: 133

Product or service description

Arvato is a leading fulfillment operator for ecommerce, retail, as well as omnichannel solutions. Our responsive fulfillment solutions help our Clients maximize their market potential. From order acceptance to delivery, we manage the entire process. Our industry experts develop innovative, scalable solutions for your B2C and B2B sales channels to help Clients achieve your growth targets.

As part of the service provided, the company provides solutions:

  • Warehousing
  • Inventory management
  • Order management
  • Returns management
  • Value added services
  • Customer services
  • Financial services

As part of supply chain management, we also provide Transport management and Digital Solutions. Arvato helps clients in achieving their goals on several levels: firstly, by providing them with comprehensive high-quality services; secondly, by offering integrated and advanced IT solutions based on the latest technologies; and thirdly, as a strategic partner, it helps optimize key processes, thereby increasing their customers' satisfaction and their competitive edge in the market. Thanks to the collaboration with Arvato, companies can focus on their core business - sales and introducing new products to the market, leaving logistic services to a trusted logistics partner.

Distinction from the competition

Arvato has over 25 years of experience in fulfilling orders for B2C customers. We provide logistics services to many international clients worldwide, covering both global and local brands. We are characterized primarily by high quality of services provided and punctuality (both in the implementation of new projects and realisation of logistic orders). Arvato is, above all, an international company - 98 LOCATIONS IN 17 COUNTRIES (5 continents) With our global network, we help our clients grow in their focus markets with scalable supply chain solutions and high flexibility, while enabling rapid access to new international markets.

To efficiently coordinate the individual processes within the global value chain, we are continuously expanding our international network. By combining deep industry expertise with the right technologies, we develop innovative supply chain management and ecommerce, retail & omnichannel solutions for our Clients. More than 17,000 employees work at almost 100 locations world-wide with state-of-the-art cloud technologies. This enables us to provide our clients with the best possible support for their growth objectives. Our goal: to provide you the best possible solution for Clients requirements. To do this, we automate complex processes using standardized modules and innovative technologies.

The result: a precise fit and high efficiency. Through automation, we ensure scalability for your business and help them grow.

Additionally, as part of additional services, we provide Customer Experience Cloud - is a collection of modern web modules that help brands to enrich their e-commerce experience during checkout and after the sale. Benefits of using CXC:

  • Communicate better
  • Drive sales
  • Boost brand loyalty
  • Reduce costs

More info:

Product or service innovations

An investment more than 70 million euros In 2023 we officially opened the new distribution centre with its state-of-the-art automation technology in cooperation with Douglas (Hamm – Germany). Arvato's digitization strategy perfectly supports DOUGLAS' cross-channel business model. The supply chain and e-commerce service provider has specifically designed the distribution centre in Hamm as an omnichannel warehouse with high-performance automation technology and a cloud-based IT solution, in which DOUGLAS' various sales channels and country orders are brought together. At the heart of the omnichannel solution is a state-of-the-art shuttle system from Austrian supplier KNAPP, with whom Arvato has been working for many years.

Solutions: OSR Shuttle Evo

  • Storage locations: 130,000
  • Capacity: 12,500 totes per hour
  • Workstations : 32
  • Full operation: 114,000 packages per day
  • Total area: of 38,000 square meters
  • Service area: DACH
Customer case study

Arvato serves clients from many industries, for some of them we provide logistics support for the ecommerce channel, and for others, we deliver omnichannel solutions (B2C and B2B). Our clients often do not treat us as a supplier, but as a business partner, so when they grow, we also grow. Sample case studies - cooperates mainly with companies from the fashion, beauty and tech industries.









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