Name of the product or service

Payments Observability and Intelligence

Votes: 44

Product or service description

Congrify is a payments observability and intelligence company offering solutions to merchants and payment service providers to unlock the power of their payment data. Professionals working with payments can benefit from a no-code solution that aggregates multiple payment data sources and helps them to reconcile, monitor and understand their payments data, powered by AI-driven recommendations.

Distinction from the competition

We provide a truly no-code solution to support professionals working with payments. Companies don't need to build in-house costly solutions, spending very often years to bring the first versions live and blocking many resources for mantainance. Our solutions supports merchants in performing activities such as payments performance monitoring, cost analysis, transaction routing optimization, financial reconciliation, instant reporting for auditing and compliance activities, fraud and chargeback management. We do all the heavy lifting by connecting directly to multiple payment gateways, ingesting and normalizing data, providing direct access via seamless integrations with datawarehouses or by accessing our online application where users can see all the relevant dashboards and KPIs to manage payments like a true expert! There are not many companies in this market yet offering such services and we see that our ability of knowing how to manage payments data, combining with the power of AI can be a true differentiator. As well, we offer the same services to payment service providers, giving to them the possibility to use the tool internally allowing their own employees to access payment insights and recommendationts about their merchants or allowing their customers to directly access payment intelligence and insights via a solution that can be white-labeled.

Product or service innovations

We have launched our product this year, building the first modules where we give access to unified payments data and insights, the initial version of our solution is now available to selected customers. At the same time we have built the first integrations to payment gateways, having at this date 7 different live connections. We have enabled customers as well to ingest payments data seamlessly in their datawarehouses, building data pipelines and syncronizations with Snowflake and AWS Redshift.

Customer case study

Please find here a customer testimonial from Flix, the leading global bus company.

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