Luigi's Box

Name of the product or service

Luigi's Box

Votes: 36

Product or service description

Luigi’s Box provides personalized site search and product discovery tools for e-commerce websites. Powered by AI, our software understands customer behavior to provide better search results and recommend more relevant products, directly boosting e-shop conversion rates and average order value

Distinction from the competition

Luigi's Box is a recurring top performer in nearly every e-commerce search award. Ranging from easiness to use & setup, quality of support, and meeting the requirements, Luigi's Box offers the best search & product discovery and outstanding performance/value ratio. On top of that, it offers several unique features such as offline A/B testing, no-code self-service integration, or visual recommender.

Product or service innovations

Product image banners, recommender articles, improved recommendations of relevant products in articles/blogs/content pages, top items customization.

Customer case study

We’ve been using Luigi’s Box since 2017. In addition to our search conversion rate increase by 600%, the service also enhanced our in-store customer service. Martin Derňar, Chief Omnichannel Officer, Nay

Luigi's Box Autocomplete increased our conversions by 33%, even when its use dropped by 30%. David Linhart, Head of E-Commerce, Mountfield

Thanks to the implementation of Autocomplete, we increased turnover by +2 percentage points from one day to the next. Given our size, it brings us more than 100,000 EUR a year without much hard work and for a price that was immediately returned multiple times over. Jakub Žilinčan, CMO, Berlin Brands Group

Positive feedback & testimonials

Luigi’s Box Recommender is a useful and inspirational resource for our customers to discover Powerlogy's products. How do we know that? Our average shopping cart value has been rising dramatically. Michal Dodok, Head of Marketing, Powerlogy

The biggest contribution of Luigi’s Box to EXIsport is an improvement in customer experience. When you focus on multisport sales, it’s necessary to show customers relevant content. The quicker they find what they are searching for and the more relevant the search query is, the higher the chance of finishing the purchase. Juraj Giacko, Head of E-Commerce, EXIsport

Luigi’s Box is a very progressive tool that complements our existing analytical data. Its usage led not only to higher conversion rates for our e-shop but it helped us to keep high standards of customer satisfaction with our site. Jana Karasová, Online Sales and Service Development Specialist, 02

Luigi’s Box is a guarantee of a professional approach. As the search specialists, they lead us to our goals much faster. Tomáš Bzirský, Performance Marketing Manager, Kosik.cz

We thought about how to improve the search within our website and how to make shopping easier for our customers. We chose Luigi's Box because it gives us a guarantee of expertise, and their team's technological focus on search optimization can move us quickly toward our goals. The proof is that thanks to this tool, we managed to increase searches and conversions on Košík.cz, which is now used by 40% of customers, and 40% of them also add goods to the basket. Robin Rezek, Product Manager, Kosik.cz

Luigi’s Box was a real eye-opener for us. It showed us the importance and hidden potential of our site search. E-shoppers often forget to care about customer experience and invest too many resources into advertising. Luigi's Box showed us what we could gain if we did care about our search. Soňa Fialková, CEO, SpokojenyPes

Website

https://www.luigisbox.com/


Winners of E-commerce Germany Awards 2022

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