Seven Senders GmbH

Name of the product or service

One-stop shop for seamless cross-border delivery in Europe

Votes: 38

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Product or service description

Seven Senders is Europe’s leading platform for cross-border parcel delivery, empowering e-commerce businesses of all sizes to achieve their growth and internationalization goals. By seamlessly connecting online shops with a robust network of over 50 local last-mile carriers, Seven Senders opens the door to effortless entry into European markets with fast, reliable, cost-effective, and market-specific solutions tailored to meet the unique demands of each region.

The problem Seven Senders solves

E-commerce has become increasingly cross-border, but excellent logistics are often out of reach for the average shipper. Seven Senders offers online shops of any size access to top-tier shipping and delivery solutions through a single platform with one point of contact. This means that the complexities of logistics are no longer a hurdle. Online shops can provide their customers with the best delivery experience by partnering with just one provider for all their logistical needs: us! With this approach, we help online retailers transform delivery into a competitive advantage, enabling them to establish scalable and cost-efficient operations throughout Europe.

Distinction from the competition

What sets Seven Senders apart

With the Seven Senders delivery platform, online shops receive end-to-end shipping from the warehouse to their customers across Europe. Regardless of whether their focus is on speed, cost, or customer satisfaction, they will benefit from shipping that is tailored to the local requirements of their customers.

Advanced analytics and tracking tools: Online shops gain real-time insights into delivery performance, feeling empowered to make data-driven decisions.

Fully digitized customs solution: Seven Senders streamlines international shipping with automated customs processes, reducing errors, and lead times and avoiding delays.

EU-wide digital claim management: We enable easy processing and monitoring of parcel claims, minimizing effort and improving success rates.

PUDO Locator: By utilizing Seven Senders, businesses can offer customers convenient out-of-home delivery options through a vast network of pickup and drop-off points anywhere in Europe.

Plug-and-Play labeling solutions: Our platform allows users to easily create labels for over 50 local carriers across Europe, saving time and resources.

Localized returns solution: We provide online shops with easy, region-specific returns solutions that align with local preferences.

One point of contact: Seven Senders simplifies logistics operations, acting as a single representative who manages all shipping needs across Europe.

Expertise and know-how: Online shops can leverage Seven Senders' extensive industry knowledge and experience to optimize their processes and ensure seamless cross-border logistics.

Product or service innovations

At Seven Senders, our vision is to make the best cross-border delivery solution available for every online shop - from small shops to big corporations and no matter where the warehouse is located. Our vision has always been to use technology to create an independent virtual carrier network in Europe. For us, only if all shops have access to the best delivery options, consumers will be able to enjoy cross-border shopping not just from the big platforms. The following services can support our commitment to this premise:

Claims management through our Claims Center: Whether e-commerce businesses ship their parcels with us or not, we handle all carrier communication and follow-ups for them. With a user-friendly interface, merchants can submit claims for lost, damaged, or delayed shipments in seconds, track real-time progress, and have full visibility of refunds. Our streamlined platform makes claims easier, faster, and more cost-effective - allowing retailers to capture more claims.

Fully digitized customs solution: We offer a comprehensive, fully digitized customs solution that streamlines shipment clearance for Switzerland, the UK, and Norway. As a single partner for customs and shipping, we provide transparent tracking, local returns management, and expert compliance guidance, allowing businesses to focus on growth while efficiently managing logistics and costs.

Seven Senders standard integrations: Seven Senders enhances logistics with seamless integration to online shops' warehouses and ERPs, requiring no IT involvement. Our specialists ensure a quick setup, enabling businesses of all sizes, even SMEs with limited IT resources, to deliver a premium shipping experience.

Customer case study

Tamaris: "In our collaboration with Seven Senders, new approaches for improvements and efficiency gains are constantly developing - whether we're talking about shipping, returns, customer service or sustainability." Marcel Korzen, Head of E-Commerce Technology & Operations.

Bergfreunde: "With the international shipping and returns solutions from Seven Senders, we have a reliable partner for corresponding target markets in Europe. Thanks to their flexible cooperation and timed parcel collection our customers benefit from the kind of delivery experience they are used to - namely reliable delivery at the communicated shipping time." Ralf Blessing, Coordinator Ecommerce Operations.

Shop Apotheke: "Thanks to Seven Senders and its carrier network in Austria, we can offer our customers an ideal shipping solution with fast lead teams and market-specific delivery services." Martina Egger, Director, Country Management Austria.

Website

https://sevensenders.com/


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