Nekom Omnichannel App

NEKOM is the first omnichannel app which allows you to manage your whole business on a mobile phone. It is simple, secure and flexible. All the omnichannel process like Order Management, Warehouse, CRM, Product Management in one mobile app.

NEKOM is an innovative company specializing in the development and provision of ERP and omnichannel commerce systems. Our solutions are modular and tailored to the specific needs of medium-sized businesses. We focus on optimizing processes across the entire value chain, from warehouse management to shipping and CRM integration.

Key Benefits of NEKOM Complete Omnichannel Solution Our platform seamlessly connects online and offline sales channels, enabling businesses to centrally manage orders, inventory, and customer communication. Flexible Middleware NEKOM provides a powerful middleware that acts as a bridge between existing systems, e-commerce platforms, and third-party providers, ensuring high compatibility and data consistency. Scalable OMS Functionalities Our Order Management System (OMS) allows companies to efficiently handle complex logistics processes, ideal for businesses with large product catalogs, such as 500,000 SKUs. Customizable Modules Our solutions include modules for warehouse management, shipping logistics, and CRM, which can be customized to meet specific client needs. Fast Implementation With projects like the migration of Storer Handels GmbH to Shopware 6 within just four months, we demonstrate our ability to execute projects swiftly and efficiently. Customer-Centric Features Features like personalized wallet cards for customers provide real-time information on orders and shipping statuses. High Process Automation Automated workflows reduce manual errors and enhance efficiency in order processing and inventory management. Transparent Data Analytics Our systems offer deep insights into sales data, customer behavior, and inventory, enabling data-driven decision-making.

Integration of ChatGpt in CRM Module and Product Management, Integrate mobile Customer portal for customer self care, Setup mobile wallets for customer communication like trackinginfos , returnhandling and orderstatus

Storer Handels GmbH, a mid-sized company specializing in outdoor and sports equipment, operates four online shops with a catalog of over 500,000 products. Facing the limitations of their legacy Shopware 5 system, Storer required a scalable, future-proof solution to stay competitive in a growing e-commerce market. NEKOM, leveraging its expertise in omnichannel commerce systems, partnered with Datrycs to execute a seamless migration to Shopware 6 within a tight four-month timeframe.

NEKOM’s approach focused on addressing the complexities of Storer’s business while ensuring minimal disruption to daily operations. The migration required a robust solution capable of handling the company’s extensive product data, intricate integrations with existing systems, and high performance demands. NEKOM’s modular middleware played a central role in this transformation, acting as a hub for synchronizing data across systems, including ERP, warehouse management, and CRM platforms.

Customization was a key element of the project. Throughout the process, agile project management ensured close collaboration between NEKOM, Datrycs, and Storer, enabling rapid adjustments and maintaining the project’s tight schedule.

The results of the migration were transformative for Storer. The new platform delivered a 30% improvement in website performance, resulting in faster load times and an enhanced customer experience. The seamless integration of backend systems ensured that Storer’s operations were more efficient and cohesive.

NEKOM’s expertise and hands-on approach were pivotal in the success of this project. By delivering a future-ready solution within a condensed timeline, NEKOM reaffirmed its position as a trusted partner for medium-sized businesses navigating the challenges of digital transformation.

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