Radial Europe

Name of the product or service

Bespoke Ecommerce Fulfillment

Votes: 7

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Product or service description

Radial Europe is a leading e-commerce fulfillment solutions provider that offers a comprehensive yet tailor-made range of logistics services to help B2C brands optimize their online sales operations and enhance the customer experience.

Distinction from the competition

Radial's bespoke approach differentiates itself through: Client-Centric Focus

Understands each client's core needs Tailors solutions to specific requirements Aligns services with client goals

Customized Solutions

Avoids one-size-fits-all approaches Creates custom onboarding processes Implements flexible automation strategies

Adaptability and Scalability

Handles large volume increases Supports market expansion Offers both automated and manual solutions

Multi-Site Integration

Enables cross-border shipments Combines high-volume and manual operations Maintains consistent service quality

Personal Touch

Focuses on employee development Builds strong community connections Delivers personalized shopping experiences

Product or service innovations

Advanced Automation

State-of-the-art AMR system in Groningen with 299 robots across 45 stations 4x increase in picking performance and 1.5x in packing efficiency 26,000 square meter facility promoting human-robot collaboration

Global Integration

Seamless operations across multiple fulfillment sites Efficient cross-border shipments between EU, US, and UK Expanded presence with new Indianapolis fulfillment center

Transportation

Customizable transportation management solutions Optimized final mile delivery Extended order cutoff times during peak seasons

Sustainability Initiatives

Partnership with Foodello to combat food waste Specialized storage and handling for grocery e-commerce Comprehensive value-added services for food sector

Customer case study

doTERRA is a direct sales company best known for the essential oils it sources from over 65 countries around the world. It offers a wide variety of skin care products, healthcare items, nutritional supplements, and diffusers. doTERRA is very proud of its core values: be leader-focused, be empowering, be customer-obsessed, be pure, and create a legacy. Radial supports doTERRA with fulfillment and last-mile distribution service.

Mark Wilkinson, the director of operations for the EMEA region at doTERRA, talked with us about the partnership between doTERRA and Radial. Here's the interview:

https://www.radial.com/eur/insights/rock-solid-partnership-in-direct-sales


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