ChannelEngine

Name of the product or service

Marketplace Integration and Management Platform

Votes: 54

Product or service description

ChannelEngine connects brands and retailers to over 950 marketplaces worldwide, offering a single platform to manage your product data, inventory, orders, and pricing across all online channels. With smart automation and seamless integration, we enable you to sell more, grow faster, and stay in control. Our scalable and reliable platform keeps your operations running smoothly, ensuring long-term success as your business grows. Headquartered in Leiden, Netherlands, with global offices in New York, Munich, Paris, and Singapore, we guide leading brands like Unilever, Sanofi, Philips, and Sonos on their marketplace expansion.

Distinction from the competition

ChannelEngine stands out by offering unparalleled expertise and resources tailored to help businesses succeed in the dynamic world of online marketplaces. Here's how we differentiate ourselves:

Marketplace Expertise: We specialize in marketplaces, leveraging decades of e-commerce experience and strong marketplace relations to drive success for our clients.

Global Reach: With access to 950+ marketplaces in 195 countries, we help businesses grow their global sales seamlessly, supported by tools that simplify VAT compliance, currency conversion, and translations.

Strategic Selling Models: Our experts guide you through 3P, 1P, and hybrid selling models, ensuring you choose the best approach for your business.

Localized Insights: Our international team, comprising 40+ nationalities, offers deep local-market knowledge to accelerate your success in different regions.

Cutting-Edge Platform: Our scalable platform includes seamless integrations, real-time syncing, and advanced insights, empowering businesses to optimize marketplace operations with automation, AI solutions, and multi-channel insights.

Customer-First Approach: We provide personalized guidance throughout your journey, from go-live to long-term success, with support from our marketplace specialists and expert partners.

What Sets Us Apart Our unique combination of global marketplace expertise, robust technology, and a customer-centric approach ensures that businesses not only expand globally but also thrive in highly competitive markets. Whether you're just starting or scaling your operations, we provide the tools, insights, and personalized support to ensure success across any region.

Product or service innovations

In the last 12 months, ChannelEngine launched its new Vendor Hub featuring a Recovery Management solution designed to boost profitability on Amazon. This cutting-edge tool recaptures revenue lost to operational discrepancies in Amazon's first-party (1P) selling model, ensuring brands no longer leave money unearned.

For brands selling through Amazon Vendor, approximately 3.5% of revenue remains unpaid due to unresolved disputes over shortages and pricing discrepancies. Leveraging over a decade of expertise in Amazon Vendor operations, ChannelEngine's Recovery Management solution reclaims most of this lost revenue. For many brands, this seemingly minor percentage adds up to millions in recovered revenue.

ChannelEngine's Recovery Management solution tackles this challenge by automating the identification and recovery of lost funds. In addition to Recovery Management, Vendor Hub enhances operational efficiency with solutions for Purchase Order Management and Catalog Management, and it will soon expand to include Sales Analytics and Digital Shelf Monitoring. These capabilities are designed to streamline 1P marketplace operations, reduce administrative overhead, and increase profitability.

Customer case study

Graham & Brown "Expanding into multiple countries and languages was seamless with ChannelEngine. It helped us scale quickly and thoroughly, selling more products to a wider audience."

Petrol Industries "Scaling profitably on marketplaces while maintaining entry price points was a challenge. ChannelEngine’s bundling feature allowed us to create 'digital packs' of low-priced items, extending our assortment without disrupting our warehouse operations. The result? Our audience gets great deals, and we maintain profitable orders—a true win-win."

Commax "After two years with ChannelEngine, we now sell across 31 marketplaces with full content, order, and returns management. ChannelEngine’s extensive integrations have driven our D2C success across Europe’s leading horizontal and specialist marketplaces.”


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