AI Services for Customer Experience and Customer Service including AI Agent, Voice and Inbox

Zowie is an AI-powered customer service platform that helps businesses overcome the challenges of delivering fast, efficient, and personalized support. It addresses issues like long ticket backlogs, overwhelmed support teams, and slow response times by automating repetitive customer inquiries—resolving up to 60% of tickets in seconds. By streamlining processes, Zowie reduces customer frustration, enhances satisfaction, and improves retention. It’s designed to scale effortlessly, offering 24/7 support, multilingual capabilities, and tools that empower agents to focus on meaningful interactions, turning customer service into a key driver of revenue and loyalty.

Zowie is an all-in-one AI-driven customer service platform that stands out for its ability to fully resolve 70% of tickets while increasing customer conversions by 20%. It intelligently automates customer conversations across all channels and languages, ensuring a seamless and on-brand experience at scale. Unlike other solutions, Zowie delivers highly personalized interactions while solving 50% more tickets daily, making it a powerful tool for both efficiency and customer satisfaction.

Backed by a dedicated team of AI and technical experts, Zowie offers unmatched support to help businesses achieve their goals. Additionally, its robust compliance and security measures provide peace of mind, ensuring all functionality exceeds market standards. With Zowie, customer service becomes a strategic advantage that drives revenue and growth.

Our latest innovation, Zowie Voice, redefines customer interaction by enabling voice-based communication for both customers and support teams. With Zowie Voice, customers can send voice messages directly to AI or human agents in any language, breaking communication barriers and making it easier than ever to connect. This creates a natural, personalized shopping experience that turns visitors into loyal customers.

For support teams, Zowie Voice boosts efficiency by allowing agents to dictate complex responses, which are then transformed into polished, on-brand messages by our AI. This not only saves time but also ensures clarity and consistency in communication. By combining real-time voice capabilities with advanced AI, Zowie Voice enhances both customer satisfaction and team productivity, setting a new standard for intuitive, conversational customer service.

Case Study: True Classic Uncovers $3 Million in New Revenue with Zowie

True Classic, a leading e-commerce brand, faced challenges with its previous customer service platform, struggling to efficiently handle inquiries while identifying revenue opportunities. By switching from Gorgias to Zowie, they transformed their support operations and unlocked an additional $3 million in revenue.

Zowie’s AI-powered automation resolved repetitive inquiries instantly, freeing up agents to focus on higher-value interactions. The platform also enabled True Classic to identify sales opportunities within customer conversations, turning support into a powerful revenue-driving channel.

Testimonial: "Zowie is the only AI customer service platform you’ll need. Its focus on efficiency and growth sets it apart from all other platforms." — Breanna Moreno, VP of Customer Experience at True Classic

With Zowie, True Classic achieved exceptional customer service efficiency and demonstrated the power of leveraging AI to drive both customer satisfaction and business growth.

Other Success Stories:

Calendars.com reduced wait times by 81% with Zowie. Booksy automated 70% of tickets, saving $600,000 annually.

https://getzowie.com/