countX GmbH

Name of the product or service

countX VAT Compliance

Product or service description

countX - Your Partner for Innovative VAT-Compliance Solutions in E-Commerce Across Europe! At countX, our mission is to empower online retailers and tax advisors for a successful VAT compliant international setup. Since our founding in the winter of 2020, we have consistently demonstrated our capabilities with (i) now over 2 million invoices processed monthly, (ii) a highly skilled international team of over 30 employees, and (iii) more than 1,400 active VAT registrations. Data quality is a top priority for us because it is the cornerstone of reliable VAT compliance. Through our proprietary technology, including “Health- & Plausibility-Checks”, we actively help our clients identify errors in their invoicing, safeguarding them against potential double costs and incorrect VAT filings. Our software significantly reduces the manual workload for our clients. But that’s not all — countX boasts an impressive annual growth rate of 50% amongst most of our (financial) KPIs, highlighting our innovation and adaptability. We take pride in delivering top-tier solutions to our professional clients and are excited to support many more and larger online retailers on their journey to international success.

Distinction from the competition

Health & Plausibility Checks: The outgoing invoices of our clients are validated through a rule-based technology that identifies data problems and categorizes between critical and non-critical errors. Critical errors must be corrected by our clients to ensure accurate VAT reporting. These corrections can, for example, be made directly within our intuitive customer portal.

Book-keeping Services: Through embedding the solution of JERA Software, countX enables its multi-channel users to import postings from ERP systems, as well as pre-assign and book to the correct revenue accounts. Incoming payments from payment services such as PayPal, Klarna, Mollie, Shopify, PAYONE or Stripe and marketplaces such as Amazon (including PAN EU/FBA), eBay, Kaufland and Etsy are assigned to open items and reconciled with them. Posting and payment batches are then generated in the FIBU interface and smoothly transferred to the processing systems of your tax consultants, such as DATEV, Agenda, Stotax, Addison and hmd.

Outstanding Customer Reviews: All our clients are assigned a dedicated personal account manager who proactively seeks solutions. We are very proud of our 4.6-star rating on Google and a Net Promoter Score (NPS) of over 30.

Product or service innovations

At countX, we are redefining VAT compliance for e-commerce businesses through cutting-edge innovation. Our latest advancements focus on seamless data management and error prevention to ensure accurate tax filings while minimizing manual effort for our clients. With our Client Portal, users gain full transparency over their data processing status, actions required, and next steps in their VAT compliance journey. Our proprietary Health- & Plausibility Checks actively identify and highlight errors in invoices, providing clear guidance for corrections. Clients can confirm their data effortlessly, mark corrected entries, and rely on timely reminders for pending fixes. Additionally, our seamless integrations with, for example, Amazon or JTL-Wawi automate data transfer, eliminating manual input and saving significant time. Clients can easily access downloadable invoice books, apply filters to analyze totals, and generate proforma invoices. These innovations not only streamline workflows, but also empower businesses to focus on growth while we ensure compliance excellence.

Customer case study

Perfect HD UG – My Successful Tax Processing with countX

Mr. Theissing, Managing Director of Perfect HD UG, has been a satisfied countX customer since 2021. As an experienced online retailer, he was registered for the OSS procedure by countX during the 2021 VAT reform and has since been continuously supported through regular VAT filings. Due to the high number of sales via Amazon FBA, Perfect HD enrolled in the CEE program to save on shipping costs. The resulting need for ongoing tax reporting in Poland and the Czech Republic is also managed by countX. Opportunities for expansion into additional countries are continuously evaluated, both operationally and from a tax perspective.

Since partnering with countX, Mr. Theissing has significantly reduced his manual workload and can now focus more on his core business. But that's not all—he eagerly anticipates the integration of the JTL API with countX. This additional interface will further drastically reduce his manual efforts.

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https://countx.com/


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