Zenfulfillment

Name of the product or service

Zenrush®: Germany's only Prime-like Delivery for DTC brands

Votes: 21

Product or service description

Amazon has trained consumers to expect products to be delivered to their doorstep the next day at no additional cost. As a result, millions of merchants are falling behind, unable to deliver products to their customers cost-effectively, at comparable speed and reliability.

Zenfulfillment is Europe's first and only 3PL (Third-Party Logistics) provider, enabling online retailers to offer prime-like delivery at no or little extra cost through its premium delivery service, Zenrush®.

Highlights:

  • Orders placed before 6 PM within Germany are delivered the next day
  • Zenrush® delivery is available at a low extra cost or for free at checkout, depending on the order basket
  • 40%+ cheaper than any other traditional express shipping option for merchants
  • Over 200k customers have been served with Zenrush® since its launch in August 2022

Try it out: leslunes.de, bears-with-benefits.de, her.one, montanablack.de, shop.coffee-fellows.com, and many other thriving DTC (Direct-to-Consumer) brands that serve millions of customers every year.

Distinction from the competition

We focus heavily on product and customer satisfaction. Despite having limited funding, we have grown to over EUR 34 million in annual sales, with industry-leading gross profit and bottom-line profitability, thanks largely to our positive reputation and word-of-mouth recommendations.

Our key USPs in the DACH market include:

  • We are the only 3PL in Europe offering a prime-like delivery service, with an on-time delivery rate on par with Amazon
  • We have industry-leading scalability and automation, with one of the largest e-commerce fulfillment centers in Europe, spanning 200k sqm, and staffed by 200+ FTEs. Our pick & pack process is almost 100% automated and highly cost efficient.
  • Our easy-to-use software provides our merchants with full visibility and control over all aspects of their fulfillment operations, giving them real-time tracking and monitoring capabilities, and the ability to easily make changes to their orders and inventory.
Product or service innovations

In the last 12 months, we have further enhanced our offering by launching Zenrush®, and introducing fully automated picking and automated packing. This has enabled us to achieve an on-time delivery rate of over 94%, even during peak periods such as Black Friday or Christmas. This is a major point of differentiation compared to our competitors, as confirmed by a recent analysis by Accenture (Dec 2022).

Customer case study

https://www.linkedin.com/feed/update/urn:li:activity:7007985686536421376/

https://drive.google.com/file/d/1XXGkx1xWa5k-RPo6DkrHiThGbaFrKCQw/view?usp=sharing

Positive feedback & testimonials

https://www.g2.com/products/zenfulfillment/reviews

https://de.trustpilot.com/review/zenfulfillment.com

4.8/5.0 stars on google

Website

https://zenfulfillment.com/


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