User.com

Name of the product or service

User.com

Votes: 20

Product or service description

User.com is the platform that helps your team turn touchpoints into experiences. How does it work? With a single source of data about visitors and customers combined from various integrations, your business can tailor multiple touchpoints of communication with a suite of tools to connect at each step of the customer journey or to each unique user.

Distinction from the competition

We support clients in creating a marketing automation strategy tailored to the needs of their businesses. The Customer Success User.com team are automation experts who know our system inside out. Everyone of them have at least several years of relevant business experience and working with clients. Our account managers are trained marketing automation specialists. They work directly with your team to understand your organization and business goals, propose solutions and provide technical support

Product or service innovations

User.com has improved the mobile push module and, keeping an eye on a trends, introduced the AI module to help create smarter messages.

Customer case study

All case studies here- https://www.user.com/en/customers, Find out more about success stories of brands like Burda Media, LG, Pharmaceris, Educations.com, Quconcursos and many more

Positive feedback & testimonials

Educations.com (28-53% open & 7-20% click rate) Personalized experiences and email campaigns doubled user interaction. Thanks to the automatic “Slipping away” segment, the company identified and re-engaged inactive users (+200,000). Estyl.pl- With User.com they managed to keep their Newsletter Subscribers base healthy and grow it 35% just within 6 months. cyber_Folks- Thanks to user.com and pop-ups being displayed at the right time, to the right people and on the right pages with the right content they’ve achieved a CTR of up to 16%.

Website

user.com


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