Name of the product or service

CRM platform

Votes: 87

Product or service description

Founded in 2010, Pipedrive is the global sales-first customer relationship management (CRM) software company that helps small businesses drive revenue and become profitable. Pipedrive makes it easy for users to schedule, track and complete activities – and for teams to visualize the entire sales process – so users can stay focused on producing results and driving revenue.

As an all-purpose CRM, Pipedrive supports growth-minded businesses that need a way to scale effectively. Designed to get more done in less time, Pipedrive helps to manage the sales workload effortlessly by automating lead generation strategy, prioritizing leads, and streamlining potential deals in multiple ways and through various channels. With no need for an IT degree to set it up, it’s an easy-to-use, intuitive and powerful tool for boosting productivity and hitting business targets.

With 320+ apps covering the whole revenue cycle, Pipedrive provides services to enhance conversations with customers. The platform is designed with transparency in mind to provide one single source of truth for the sales and marketing teams, aiming to boost team productivity and efficiency across the organization.

Today, more than 100,000 customers in over 175+ countries rely on Pipedrive for their CRM software.

Distinction from the competition

The Pipedrive platform provides everything companies need to manage their sales pipelines across the organization all in one place. Pipedrive’s unique visual sales pipeline sets it apart from the competition – it delivers transparency teams need, allowing users to monitor each deal’s stage and use the drag-and-drop feature to perform mission-critical tasks.

Other solutions in the same space are mainly designed for large businesses and can be overly complicated, hard to set up and expensive. Pipedrive is specifically designed for small businesses, supporting them in mastering the science of sales communication with prospects, giving teams the right insights at the right moment and helping to focus on the activities that matter the most. Created around activity-based selling, the highly intuitive, easy-to-use and cost-effective platform helps small companies decrease repetitive tasks, digitize their businesses, complete and track activities faster, and scale the company's revenue goals.

Product or service innovations

In 2022: Pipedrive expanded its product suite with new marketing campaign management capabilities to empower marketers and bring sales and marketing teams onto one revenue management platform. The tool enables marketers to optimize their marketing strategy, reduce workload and tap effectively into data.

Dedicated to enabling sales professionals to manage all customer conversations, proposals, quotes and contracts within their CRM, Pipedrive has built numerous secure, smart and intuitive integrations to cover the whole revenue cycle. Pipedrive now has over 320 apps in Pipedrive Marketplace, with WhatsApp, Facebook Messenger and DocuSign as the latest additions.

Pipedrive entered the document management space by releasing Smart Docs add-on, helping customers streamline and automate how their teams create, send, manage, and sign sales-related documents and contracts.

Customer case study

AI bees case study:

Over the last two years, AI bees has seen their staff increase by over 2000%, putting their hopes of Pipedrive’s easy adoption to the test. With their rapidly expanding sales and business development teams using the software, new staff didn’t miss a beat, even as early as onboarding. Pipedrive’s easy-to-understand interface and valuable features have meant new team members can jump straight in without wasting time learning needlessly complex workflows.


Positive feedback & testimonials

Leni, Leon & die Luchse case study

Christoph and Markus, founders of and salespeople at Leni, Leon & die Luchse, started with nothing – they had no spreadsheets, no CRM to manage their contacts and deals, just a Google account. They were using Gmail and organized their leads with labels, keeping only a few notes in Google Contacts. They soon realized that this solution was not a good one and they needed a better one, fast. Then, a friend of Christoph from the Berlin Tech scene suggested Pipedrive as a sales CRM. As soon as Christoph signed up for Pipedrive, he started building a pipeline to fit their sales process. At first, they realized that they had too many stages, so they decided to cut down, making their sales process even more streamlined than before.




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