Parcel Perform

Name of the product or service

ANALYZE

Votes: 6

Product or service description

For merchants and e-commerce marketplaces in pursuit of growth in a global, competitive economy, every order counts. Parcel Perform is the leading Data & Delivery Experience Platform. It enables modern e-commerce enterprises to create unique end-to-end customer journeys and optimize logistics operations.

Parcel Perform's scalable SaaS platform executes more than 100 million parcel updates daily and integrates with 950+ carriers. We harness the power of data and integrations to give industry players full visibility and control over their business outcomes from checkout to returns.

In addition, we are pioneering innovative ML / AI use cases in e-commerce logistics, including our 'Date of Arrival' prediction engine. Parcel Perform is the partner of choice for top brands, marketplaces, and carriers across all major verticals globally.

Distinction from the competition

Our key advantage over competitors is that our product is customizable yet priced competitively, as we believe in enabling e-commerce businesses to grow whilst streamlining operations and saving costs. Parcel Perform provides the most comprehensive mapping and data-enriched analysis of logistics events with rich data that forms the base of all our products. Our data integrates with the most number of carriers in the industry: 950+ carriers covering freight, express, postal, and last mile providers.

We also provide branded tracking pages, delivery notifications, and a customer service toolkit. These tools are available in over 36 languages to easily access global markets.

Product or service innovations

Our platform leverages the data advantage that we have. In 2022, we vastly upgraded our platform features and built on our competitive advantages. Two examples are our expanded notification and product rating features.

Notifications We are constantly innovating on delivery and shipment notification features to help you delight consumers and drive effective customer communications. Our real-time HTML editor helps create powerful and impactful emails with custom code and 50+ notification triggers to ensure end-consumers are kept updated at the right time via SMS, emails, and webhooks.

Rate We launched RATE in August 2022 - a powerful customer feedback feature built to boost customer engagement and loyalty via the collection of consumer ratings and feedback from end-consumers via order tracking pages and delivery notifications. Rate can be implemented seamlessly on customer-branded tracking widgets and delivery notifications for maximum response rates.

Customer case study

https://www.parcelperform.com/insights/snocks-success-story

Positive feedback & testimonials

Media coverage validates our value propositioning and credibility: : https://www.parcelperform.com/company/press

Supply Chain Dive (North America) https://www.supplychaindive.com/news/American-Eagle-Parcel-Perform-quiet-logistics-supply-chain-e-commerce/635936/

BVL Podcast (EU) https://bvl-digital.de/podcast/139-greentech-nachhaltigkeit-start-ups-und-digitalisierung/

Enterprise Development Singapore (Asia) https://www.edb.gov.sg/en/business-insights/insights/why-international-tech-startup-parcel-perform-chose-singapore-to-raise-funds-and-grow-its-business.html

Website

www.parcelperform.com


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E-commerce Germany Awards 2023

Networking Party & Awards Ceremony

  • 22nd February 2023

    Event date

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  • 22nd February 2023

    Event date

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