ANGEL LAST MILE GMBH

Name of the product or service

Convenience (Parcel) Delivery Service

Votes: 28

Product or service description

With its innovative delivery system, ANGEL offers end customers the highest level of convenience and first-class customer satisfaction in online retailing as well as local retailers.

We are a dynamic subsidiary of the FIEGE Group, one of the leading logistics providers in Europe. Our customer-friendly delivery service guarantees increased deliveries in the B2B and B2C sector. We have the approach of a non asset based company by using unutilized resources (HUBs, vehicles). In addition, we contribute to Green City Logistics by avoiding CO2.

Distinction from the competition

ANGEL last mile categorizes as an innovative CEP-service provider which is able to combine sustainability with customer convenience in parcel delivery through existing infrastructure of its partners in metropolitan regions. Online shoppers benefit from a higher customer convenience and no longer have to be bothered with unsuccessful delivery attempts. E-commerce providers and local retailers are able to differentiate themselves from their competition by offering a time-definite delivery aligned with their customers’ needs whilst achieving a competitive advantage.

Product or service innovations

ANGEL myTime - the end customer decides at what time and date the parcel will delivered

ANGEL sameDay - the end customer decides if he would like to receive the parcel today

ANGEL return - the end customer descides if we can pick up the return at his home address.

ANGEL latecutoff - ANGEL offers a unique delivery service - all parcel which we receive until 8:00 am we will deliver in the evening

Customer case study

Our customers who ship frozen food boxes inject their parcel volume in one of our national linehaul hubs. For frozen food boxes it is important to only have one delivery attempt as the passive cooling only covers 24-30hrs. We as ANGEL take the end customer in the driver seat by early notifications regarding the delivery where he/she has the chance to switch delivery time windows and have a real time tracking with ETA (Estimated Time of Arrival). This results in highest delivery performance and almost no food being thrown away due to prolonged delivery times, which also contributes to more sustainability.

Positive feedback & testimonials

Since day one ANGEL has achiieved a very high end customer rating by 4,4 of 5,0 stars. This results effects that ANGEL has a perfect market fit and is for a CEP provider outstanding.

Voice of the endcustomer from google: "Super Service. I had forgotten that the box was coming today and I wasn't at home. The supplier called me and then put the package at the agreed place. Sooo much better and friendlier than other providers."

Website

www.angelbringts.de


Best Sales & Growth Solution

This category highlights the most powerful tools driving sales and helping businesses grow. It celebrates a wide range o... (more)

Best Communication & Engagement Solution

The Best Communication & Engagement Solution category highlights the most innovative tools that empower businesses to ef... (more)

Best Customers Experience Solution

The Best Customer Experience Solution category celebrates the tools and services that enhance every stage of the custome... (more)

Best Global Expansion Solution

The Best Global Expansion Solution category highlights the critical solutions that enable e-commerce businesses to scale... (more)

Best Logistics and Shipments Solution

The Logistics and Shipments Solution category highlights the critical role modern logistics plays in e-commerce success.... (more)

Best Fulfillment and Optimization Solution

The Best Fulfillment and Optimization Solution category showcases the essential tools that empower e-commerce businesses... (more)

Best Platform & ERP

In Best Platform & ERP category, we recognize the industry's leading solutions powering businesses with transformative e... (more)

Best Payment Solution

The Best Payment Solutions category honors groundbreaking tools that transform how businesses manage transactions. From ... (more)

Best Analytics & BI Solution

The Best Analytics/BI Solutions category honors outstanding tools that equip businesses with powerful, actionable insigh... (more)

Best Agency Showcase

This category highlights the essential role agencies play in e-commerce success. Agencies drive key initiatives such as ... (more)

Best Omnichannel & Integration Solution

The Best Omnichannel & Integration Solution category recognizes the tools that seamlessly connect online and offline sho... (more)

Best IT Infrastructure & Cloud Solution

The Best IT Infrastructure & Cloud Solution category highlights essential tools that keep e-commerce businesses secure, ... (more)

Passionate about e-commerce? Join E-commerce Expo on 19-20.02.2025 in Berlin!

Register now and secure your complimentary ticket to the premier event in e-commerce. Explore 5 engaging conference stages, connect with industry leaders, and discover what 280+ exhibitors have to offer. Let’s learn, network, and grow—together!

E-commerce Germany Awards 2026

Networking Party & Awards Ceremony

  • February 2026

    Event date

Support

Do you have any questions? Feel free to ask!
Aleksandra Dalemba Event Manager
awards@ecommerceberlin.com
  • February 2026

    Event date