Digital River

Name of the product or service

Global Seller Services

Votes: 180

Product or service description

Digital River’s Global Seller Services takes on the complex financial and legal responsibilities of selling online globally, allowing brands to focus on optimizing the customer experience and driving sales. Global Seller Services is a comprehensive back-end solution for payments, taxes, fraud, compliance, and logistics, all with a simple API integration that connects to your commerce platform. We support digital and physical goods, from software to apparel, and both B2B and B2C.

Distinction from the competition

Using Global Seller Services versus doing it yourself - or with multiple partners - enables brands to enter new markets much more quickly (in as little as 6 – 8 weeks), to decrease operational costs as much as 30%, and to drive increased subscription renewals by 8+%. Global Seller Services offers unparalleled global skill and scale. We have over 25 years of experience developing technology enabled services supporting cross border and local selling. Brands can scale quickly with our global infrastructure in teams, entities, and partners.

Global Seller Services provides greater flexibility for brands. Our APIs make it easy to integrate with a brand’s existing commerce technology stack, including their choice of CMS, commerce platform, and order management solutions.

Product or service innovations

• Continuous improvements and enhancements to existing core capabilities.

• Digital River rolled out a new Partner Integration Program that gives technology providers greater flexibility and support to access Digital River’s Global Seller Services with their own integrations. This ease of integration further enables brands to ramp up quickly across all aspects of their ecommerce platform. Partners include Adobe Commerce, BigCommerce, Salesforce, SAP commerce, Chargify and Fusebill, among many others. The new program introduces a streamlined path for commerce and subscription partners to build integrations into their own platform. With one integration, Digital River and partners offer customers a path to enter new global markets quickly and confidently.

Positive feedback & testimonials

''Putting all the accounting, tax, and fraud monitoring capabilities and global infrastructure in place would have been a lot of incremental work – and costly. The fact that Digital River did all of that for us made it possible for me to get up and running quickly and made it a lot easier for the rest of my organization.'' Ed Kuhner, VP of Customer Experience, HTC Americas

''Digital River helped take our commerce strategy global in less that 60 days; that speed was remarkable.'' Aqif Hassen, Sr Manager of Digital Strategy and Operations, AMD

''Digital River’s extensive global knowledge has helped us expand our reach to areas of the world we would have never been able to enter this quickly without their expertise and systems.'' John Bigay, Chief Marketing Officer, iZotope

Website

https://www.digitalriver.de/


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