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SEVEN SENDERS

Name of the product or service

Seven Senders Delivery Platform

Votes: 95

Product or service description

Seven Senders has developed a one-stop solution delivery platform that takes over the organization and implementation of cross-border shipping and supports retailers to implement their growth and internationalization plans successfully. Connecting to our platform via one central API provides direct access to the best local carriers in Europe and additional services from a plug-and-play label solution and EU-wide digital claim management to analytics and tracking tools and more. At Seven Senders we believe the future depends on a data-driven, transparent, and customized supply chain – and with our innovative solution, we help merchants ensure a superior delivery experience to their customers.

https://sevensenders.com/platform/

Distinction from the competition

Seven Senders is revolutionizing cross-border delivery with our one-stop shipping solution. We are the only delivery platform in Europe offering a 360 range of physical and digital services for end-to-end cross-border parcel shipping Europe-wide. We are able to streamline shipping processes by unifying interaction and transactions across multiple carriers and make them available in one place. Our solution is 100% data-driven, enabling us to provide a top-of-the-line solution for each individual parcel: the most suitable local last mile delivery, the most effective linehaul, and the most proactive tracking solution.

In addition, our logistics expertise and unique know-how enables e-commerce retailers a competitive advantage by creating an excellent, localized delivery experience tailored for each markets’ preferences. By providing online retailers access to the right carriers in the right markets, we help them save costs, increase sales, and seamlessly scale or expand into new and existing markets. The overall advantage of our one-stop solution delivery platform: a customer-centric, fast, efficient, and uncomplicated shipping workflow with an attractive price-performance ratio.

Product or service innovations
  • 7SGreen: Our carbon-neutral shipping product with its own DEKRA certified certification process that offsets the transport-related carbon emissions via support of certified climate protection projects.

  • Return Portal Configurable Text and Translations: Fully customizable brand wording and 14 language options for the Return Portal; End-consumer is able to change the language of the Return Portal.

  • Carrier Configured Notifications: Enabling our customers who use multiple carriers in a single location to customize notifications to the unique delivery workflow of each individual carrier rather than a blanket configuration for all carriers.

  • Parcel Finder Claim Status: Now claims statuses are visible in Parcel Finder’s basic and detailed view so our customers are now up-to-date regarding the progress of their individual claims.

  • Same-day evening delivery in Vienna: Pilot project for our customer Shop Apotheke, we are able to offer same-day evening deliveries.

Customer case study

Drawing on expert knowledge Instead of working with many different partners and coordinating them all, X-Trade now has a central point of contact for international trade that consolidates all their shipping needs – Seven Senders.

“For companies looking to target and supply new customers, it is immensely important that they have a partner that knows their stuff,” says sales expert Fischer. The extended arm of logistics is something you have to choose with care. With Seven Senders, we get everything from a single source, not only the network but also the delivery platform and services like labeling and communications support. We don’t have to build up this important expertise over many years and pay dearly for it; we can simply access Seven Senders’ knowledge and resources. “This variety of carriers offers us an enormous advantage because we don’t have to deal with every individual service provider in each country on our own. Seven Senders does this for us through its large carrier network in addition to the specifications from Zalando”, says Fischer.

Beyond delivery expertise, Fischer says that pricing was a key factor in the decision to work with Seven Senders. Switzerland currently has the highest volume. “This is one of the most logistically challenging countries in Europe for e-commerce companies to connect to – both in terms of tax issues and import/export aspects. Working together with Seven Senders and MS Direct allows us to take on this challenge with ease – which is another reason why we decided on this cooperation,” explains Fischer. The Berlin-based company also stood out from the competition by its ability to handle cross-docking. “The possibility of immediately working with MS Direct on returns processes in Switzerland appealed to us because it saves us a lot of effort. Not to mention the excellent project support during the smooth, fast onboarding – that worked very well.”

Positive feedback & testimonials
  • 2021 Winner Tech Fast 50 award

  • 2021 Winner Zenloop CX-Enabler Award 2021 in the category Delivery Experience for our Brexit solution with MS Direct

  • ASOS: The fashion giant uses local heroes to offer same-day delivery in the NL or home deliveries in SE. “With Seven Senders we have a partner that connects us to relevant multiple carriers within Europe. It’s great to team up with such an innovative company.” Riccardo Mannhöfer, Head of Delivery Solutions EU at asos.com.

  • Flaconi: The high-turnover beauty online retailer relies on carrier management and tracking software from Seven Senders for international delivery. “We can now easily, clearly and quickly compare different carriers according to the same criteria. Before, we had to rely on the reports of others; now we have the reins in our own hands.”

  • Bergfreunde: Fast tracks to AT and CH and a one-stop customs solution to Switzerland and the UK. “Seven Senders is our preferred partner for European parcel delivery and helped us overcome the customs challenges to Switzerland and the UK.” Mareike Detjens, E-Commerce Operation Manager at Bergfreunde

Website

https://sevensenders.com/


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learn more & register for Expo

Do you want a free ticket to visit E-commerce Berlin Expo on 5th May 2022? 5 stages of presentations, over 180 exhibitors.

Please, fill in your personal details in the form below

E-commerce Germany Awards 2022

Networking Party & Awards Ceremony

  • 4th May 2022

    Event date

Support

Feel free to contact us regarding our offer. Regards!
Marta Masternak Key Account Manager
awards@ecommerceberlin.com
+49 30 2555 987
  • 4th May 2022

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  • E-commerce Capitals Sp. z o.o. Sp.k.

    Organizer

  • POLAND, 60‐586 Poznań, ul. Botaniczna 26/2

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  • VAT ID PL7792439665

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