Sendcloud GmbH

Name of the product or service

Europe’s #1 e-commerce shipping platform that accelerates your growth

Votes: 205

Product or service description

Sendcloud is a 360° shipping platform for webshops owners that reduces costs and enables a seamless delivery and returns process. Shops can be easily connected via the API interface or with one of the more than 50 system integrations. Labels for multiple shipping service providers such as Deutsche Post, DPD, DHL, GLS, or UPS can be created with just one click. Users also benefit from personalized tracking emails and an individual returns portal - features to increase brand awareness and customer loyalty.

At Sendcloud we believe that shipping should be easy and affordable for anyone.

From label creation, order processing, Track&Trace emails, to shipping analytics, everything should be simple, faster, and easier. Today, we help more than 20.000 webshops to grow their business and save time.

Distinction from the competition

Clearly our customer-centric approach: With the beta test groups, we gain valuable insights into our customers' needs, which enables us to constantly improve and innovate. We have the courage to base our decisions on the insights we gain and change plans accordingly when needed.

In addition, what sets our service apart from our competitors is that we provide tremendous value to our customers: We don't just sell a piece of software, we add value. We customize APIs to fit perfectly in the customers' environment and make customers happy rather than seeing the profit.

Product or service innovations

Nominated Day for International Shipping. That means users can now let their customers from abroad choose the date they will receive their orders! Completely compliant with IOSS regulation for the UK merchants. Since the 1st of July 2021, all goods imported into the EU will be subject to VAT regardless of value. Returns via QR codes are now available for DHL Germany (bye-bye printer). Bulk-printing of Airway Bills for Deutsche Post International. Launch of new integration partnerships for international growth such as weclapp, plentymarkets and wix.

Customer case study

https://www.sendcloud.com/customer-success/

Sendcloud is empowering online businesses with world-class shipping.

Positive feedback & testimonials

“We ship 30% more with the same amount of staff” Jan Willem de Muinck Keizer | SUITSUIT

“Sendcloud makes carrier integrations run smoothly, allowing us to scale rapidly in local European markets.” Martijn Hooft, Chief Innovation Officer at Smartphonehoesjes

“The combination of Sendcloud & Shopify really is an outcome for us.” Nick and Mathias | Owners of KLEIR.

Website

https://www.sendcloud.de/


Winners of E-commerce Germany Awards 2022

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E-commerce Germany Awards 2023

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  • 22nd February 2023

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  • 22nd February 2023

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