Name of the product or service


Product or service description

Fraugster is a payment security company that enables e-commerce businesses & payment companies to intelligently manage the impact of fraud on their business, by building world-class technology and products. We help our clients build long-lasting trust and loyalty with their customers, by providing a secure and seamless checkout experience that ensures higher approval rate, lower fraud rate and lower false positives. We know that fraud management is not a “one size fits all” and offer a highly flexible operational model, meeting your needs. We offer both outsourced services and in-house solutions, where we lend our AI technology to risk management teams. You have the ability to choose between letting us manage your risk – including chargeback protection with full liability shift, doing it yourself using our technology, or a hybrid model.

Distinction from the competition

Effective fraud protection is a balancing act between minimizing the total cost of fraud and maximizing revenues by not blocking good customers. Fraugster provides expert understanding of fraud risk across different verticals, payment methods, and markets - and helps its clients keep ahead of the ever-changing tactics used by fraudsters. Our managed service covers all payments methods, from APMs to Cards, where we provide full chargeback protection, as well as drive revenue up (FraudFree). We are insured by Munich Re, the world’s largest reinsurer, and are the only company to offer chargeback protection with such backing. In parallel, our AI-based risk management suite, Fire, is intended for fraud experts who want to manage risk by themselves. Fire combines sophisticated rule writing with AI scoring, to let you catch fraud most accurately while reducing false positives. It also enables you to comply with PSD2 requirements. You can dynamically route your traffic and raise smart exemptions, to ensure the highest acceptance rate.

Product or service innovations

In the past 12 months, we have extended our managed service to cover not only debit and credit cards, but every payment method. Additionally, we have added FraudFree+, an extension of our chargeback protection product - FraudFree, and offer guaranteed revenue uplift. We pay the difference if we miss the target we had committed to.

Customer case study

A.S. Adventure and Fraugster team up to neutralize the impact of fraud while eliminating the constraints of manual transaction reviews -

please visit for more case studies (under "case studies" section )

Positive feedback & testimonials

“We chose Fraugster because it was the most sought out alternative to our previous solution. We said ‘let’s give it a try’ and now we couldn’t be happier with the results. Our employee costs immediately went down once we eliminated manual reviews and our clients are now completely shielded from the trouble of chargeback costs.”

  • Giovanni Marconato CFO - Problem Solver, Eurostep

Winners of E-commerce Germany Awards 2023

E-commerce Germany Awards 2024

Networking Party & Awards Ceremony

  • 21st February 2024

    Event date


Do you have any questions? Feel free to ask!
Aleksandra Dalemba Event Manager
  • 21st February 2024

    Event date