Fraugster

Name of the product or service

FraudFree

Votes: 84

Product or service description

Fraugster is a payment security company that enables e-commerce businesses & payment companies to intelligently manage the impact of fraud on their business, by building world-class technology and products. We help our clients build long-lasting trust and loyalty with their customers, by providing a secure and seamless checkout experience that ensures higher approval rate, lower fraud rate and lower false positives. We know that fraud management is not a “one size fits all” and offer a highly flexible operational model, meeting your needs. We offer both outsourced services and in-house solutions, where we lend our AI technology to risk management teams. You have the ability to choose between letting us manage your risk – including chargeback protection with full liability shift, doing it yourself using our technology, or a hybrid model.

Distinction from the competition

Effective fraud protection is a balancing act between minimizing the total cost of fraud and maximizing revenues by not blocking good customers. Fraugster provides expert understanding of fraud risk across different verticals, payment methods, and markets - and helps its clients keep ahead of the ever-changing tactics used by fraudsters. Our managed service covers all payments methods, from APMs to Cards, where we provide full chargeback protection, as well as drive revenue up (FraudFree). We are insured by Munich Re, the world’s largest reinsurer, and are the only company to offer chargeback protection with such backing. In parallel, our AI-based risk management suite, Fire, is intended for fraud experts who want to manage risk by themselves. Fire combines sophisticated rule writing with AI scoring, to let you catch fraud most accurately while reducing false positives. It also enables you to comply with PSD2 requirements. You can dynamically route your traffic and raise smart exemptions, to ensure the highest acceptance rate.

Product or service innovations

In the past 12 months, we have extended our managed service to cover not only debit and credit cards, but every payment method. Additionally, we have added FraudFree+, an extension of our chargeback protection product - FraudFree, and offer guaranteed revenue uplift. We pay the difference if we miss the target we had committed to.

Customer case study

A.S. Adventure and Fraugster team up to neutralize the impact of fraud while eliminating the constraints of manual transaction reviews - https://www.fraugster.com/resources/post/fraud-detection-rules-case-study

please visit https://www.fraugster.com/resources for more case studies (under "case studies" section )

Positive feedback & testimonials

“We chose Fraugster because it was the most sought out alternative to our previous solution. We said ‘let’s give it a try’ and now we couldn’t be happier with the results. Our employee costs immediately went down once we eliminated manual reviews and our clients are now completely shielded from the trouble of chargeback costs.”

  • Giovanni Marconato CFO - Problem Solver, Eurostep
Website

https://fraugster.com


Online voting is over. TOP10 companies in each category proceed to the next round!

Best Sales & Growth Solution

This category highlights the most powerful tools driving sales and helping businesses grow. It celebrates a wide range o... (more)

Best Communication & Engagement Solution

The Best Communication & Engagement Solution category highlights the most innovative tools that empower businesses to ef... (more)

Best Customers Experience Solution

The Best Customer Experience Solution category celebrates the tools and services that enhance every stage of the custome... (more)

Best Global Expansion Solution

The Best Global Expansion Solution category highlights the critical solutions that enable e-commerce businesses to scale... (more)

Best Logistics and Shipments Solution

The Logistics and Shipments Solution category highlights the critical role modern logistics plays in e-commerce success.... (more)

Best Fulfillment and Optimization Solution

The Best Fulfillment and Optimization Solution category showcases the essential tools that empower e-commerce businesses... (more)

Best Platform & ERP

In Best Platform & ERP category, we recognize the industry's leading solutions powering businesses with transformative e... (more)

Best Payment Solution

The Best Payment Solutions category honors groundbreaking tools that transform how businesses manage transactions. From ... (more)

Best Analytics & BI Solution

The Best Analytics/BI Solutions category honors outstanding tools that equip businesses with powerful, actionable insigh... (more)

Best Agency Showcase

This category highlights the essential role agencies play in e-commerce success. Agencies drive key initiatives such as ... (more)

Best Omnichannel & Integration Solution

The Best Omnichannel & Integration Solution category recognizes the tools that seamlessly connect online and offline sho... (more)

Best IT Infrastructure & Cloud Solution

The Best IT Infrastructure & Cloud Solution category highlights essential tools that keep e-commerce businesses secure, ... (more)

Passionate about e-commerce? Join E-commerce Expo on 19-20.02.2025 in Berlin!

Register now and secure your complimentary ticket to the premier event in e-commerce. Explore 5 engaging conference stages, connect with industry leaders, and discover what 280+ exhibitors have to offer. Let’s learn, network, and grow—together!

E-commerce Germany Awards 2025

Networking Party & Awards Ceremony

  • 19th February 2025

    Event date

Support

Do you have any questions? Feel free to ask!
Aleksandra Dalemba Event Manager
awards@ecommerceberlin.com
  • 19th February 2025

    Event date