FirstSpirit DXP

FirstSpirit is the leading Digital Experience Platform for creating exceptional digital experiences online or in-store that influence buying behavior, wherever customers may be. Commerce platforms alone won't deliver the experiences customers expect when shopping. These platforms require significant time and dependence on developers to add the content—videos, images, text, illustrations, and so on—required to tell stories that make your product catalog come alive. True customer engagement comes only when content management and commerce platforms are strategically united. FirstSpirit has certified integrations into the world's leading commerce platforms such as Salesforce Commerce Cloud, SAP Commerce Cloud, IBM Websphere, Spryker, BigCommerce and many others to simplify creation of these experiences and help turn your customers into lifelong fans, for B2B, B2C or even B2B2C scenarios.

One of our core principles is to have an open architecture built to support interoperability and cloud-to-cloud integration. Our best-of-breed strategy (including a "use-as-much-as-you-like" offering) is still a differentiator compared to many competitors. Feedback from customers and partners makes us confident that the time to integrate with third-party systems is significantly lower compared to other solutions. Our customers avoid vendor lock-in for other key technologies because FirstSpirit works with multiple vendors from the same category. A proof point is our integrations with e-commerce, and MAM/DAM vendors and our customers prefer that we are working with them to build their composable enterprise, tailored to their needs. Interoperability is a necessity for us, which results in a composable architecture. FirstSpirit allows users to select the products for integration that are in line with their own company's strategy (freedom of choice) without having to worry about incompatibility issues or becoming dependent on a particular vendor ("vendor lock-in"). The ability to swap individual components is part of the FirstSpirit product strategy. The key challenge in implementing "best-of-breed" products lies in making the integration into the core product as seamless as possible. Specifically, this means that, if possible, the user should not notice the transition from the core product to the integration solution while managing content in FirstSpirit. Furthermore our customers profit from freedom of choice regarding architectural design (headless, static, hybrid delivery) due the hybrid headless approach of FirstSpirit.

Comparison of FirstSpirit and other vendors on Gartner Peer Insights https://www.gartner.com/reviews/market/digital-experience-platforms/compare/product/adobe-experience-manager-vs-bloomreach-experience-cloud-vs-coremedia-content-cloud-vs-experience-platform-xp-vs-firstspirit

Integration with SAP Spartacus storefront FirstSpirit is the first to integrate with the all new headless SAP Spartacus PWA storefront, making it easy for content editors to deliver immersive, content-driven shopping experiences across consumer touchpoints - code free and at speed.

Enhanced Shoppable Video functionality Within the FirstSpirit editorial environment editors can easily create shoppable videos to support the customer journey and deliver inspiring digital experiences- with no coding required. Just add interactive elements on top of a pre-produced video creative that can be clicked or tapped for further information or for an access point to purchase.

Easy accessible product demo environments for partners FirstSpirit empowers business partners to set up product demo environments in a fast and easy manner with just a few clicks so that they can improve their product demos saving time and cost and be more successful.

Creating Content-Rich E-Commerce Experiences - TSI Holdings. "Content editors now create content 2.5x faster and update site content 1.5x faster for increased time to market thanks to consolidated workflows and overall ease of use. FirstSpirit has exceeded our expectations in every way.” https://www.e-spirit.com/Resources/Casestudies/customer_success_story_tsi_en_(1).pdf

Iconic American Retailer with $1.6 Billion in Sales and Over 5000 Employees Uses the FirstSpirit Hybrid CMS for Experience-Driven Commerce. The business results for introducing FirstSpirit begin with the time saved for managing content on the website and e-commerce pages. By adopting FirstSpirit, marketers manage the updates on their own, removing the need for any IT staffing time. IT workloads were reduced by 676 hours (or 84.5 days) per page per year. https://www.e-spirit.com/resources/casestudies/e-spirit_case-study_outdoor-retailer_en-(2).pdf

Leading Children’s Apparel Retailer Increases Revenue with Experience-Driven Commerce. FirstSpirit unites customer data from across internal and external data silos for a holistic view of the customer while delivering personalized content in real-time to the appropriate shoppers https://www.e-spirit.com/resources/casestudies/customer_success_story_childrens-apparel_en-(1).pdf

User feedback about FirstSpirit DXP on Gartner Peer Insights:

https://www.gartner.com/reviews/market/digital-experience-platforms/vendor/e-spirit/product/firstspirit/review/view/1410215

https://www.gartner.com/reviews/market/digital-experience-platforms/vendor/e-spirit/product/firstspirit/review/view/3429440

https://www.gartner.com/reviews/market/digital-experience-platforms/vendor/e-spirit/product/firstspirit/review/view/1414864

https://www.gartner.com/reviews/market/digital-experience-platforms/vendor/e-spirit/product/firstspirit/review/view/1414404

https://www.gartner.com/reviews/market/digital-experience-platforms/vendor/e-spirit/product/firstspirit/review/view/1415379

https://www.e-spirit.com/us/homepage/