Sendcloud GmbH

Name of the product or service

Die All-in-One Versandsoftware für Onlineshops

Votes: 211

Product or service description

Sendcloud is the all-in-one shipping platform for webshops owners that reduces costs and enables a seamless delivery and returns process. Shops can be easily connected via the API interface or with one of the more than 20 store system integrations. Labels for multiple shipping service providers such as Deutsche Post, DPD, DHL, GLS or UPS can be created with just one click. Users also benefit from personalized tracking emails and an individual returns portal - features to increase brand awareness and customer loyalty. At Sendcloud we believe that shipping should be easy for anyone. From label creation, order processing, Track&Trace emails, to shipping analytics, everything should be simple and seamlessly. Today, we help more than 20.000 webshops to grow their business and save time.

Distinction from the competition

Clearly our customer-centric approach: With the beta test groups, we gain valuable insights into our customers' needs, which enables us to constantly improve and innovate. We have the courage to base our decisions on the insights we gain and change plans accordingly when needed.

In addition, what sets our service apart from our competitors is that we provide tremendous value to our customers: We don't just sell a piece of software, we add value. With Sendcloud, our customers are able to save resources and avoid errors, improve their conversions, increase customer satisfaction, increase their ROAS - and make customers happy instead of seeing the profit.

Product or service innovations

Market launch UK, new integration partnership with real.com and JTL, provide EORI number, new express shipping methods, import Shopify HS codes & country of origin, navigation through entire status history of shipments, payment method "cash on delivery", generate pickup reports

Customer case study

https://www.sendcloud.de/success-stories/

We all know that handling returns can be a nightmare. That's why KLEIR developer Nick Daelemans decided to find a solution to make the returns process as simple as possible, reducing the time lost. And by using the Sendcloud API, he managed to do just so.

Nick: "To speed up the returns process, I created an application that uses the API to create a label in Sendcloud and automatically downloads it."

Positive feedback & testimonials

"Sendcloud means for us: full transparency over the shipping process and structured, fluid processing of all orders - completely without chaos." Gerald Koenen | Co-Founder of Siegfried Rheinland Dry Gin

"Sendcloud is the optimal interface between our shopsystem and the shipping service providers." Kerstin Wacker | Logistics Manager at Sternglas

"Excellent advice - intuitive tool. Excellent advice, high-quality and intuitive interface, very good support and fair pricing. We can recommend SendCloud without reservation." Christian Alber via Trustpilo

Website

https://www.sendcloud.de/


EGA contest categories

Best Sales & Growth Solution

This category highlights the most powerful tools driving sales and helping businesses grow. It celebrates a wide range o... (more)

Best Communication & Engagement Solution

The Best Communication & Engagement Solution category highlights the most innovative tools that empower businesses to ef... (more)

Best Customers Experience Solution

The Best Customer Experience Solution category celebrates the tools and services that enhance every stage of the custome... (more)

Best Global Expansion Solution

The Best Global Expansion Solution category highlights the critical solutions that enable e-commerce businesses to scale... (more)

Best Logistics and Shipments Solution

The Logistics and Shipments Solution category highlights the critical role modern logistics plays in e-commerce success.... (more)

Best Fulfillment and Optimization Solution

The Best Fulfillment and Optimization Solution category showcases the essential tools that empower e-commerce businesses... (more)

Best Platform & ERP

In Best Platform & ERP category, we recognize the industry's leading solutions powering businesses with transformative e... (more)

Best Payment Solution

The Best Payment Solutions category honors groundbreaking tools that transform how businesses manage transactions. From ... (more)

Best Analytics & BI Solution

The Best Analytics/BI Solutions category honors outstanding tools that equip businesses with powerful, actionable insigh... (more)

Best Agency Showcase

This category highlights the essential role agencies play in e-commerce success. Agencies drive key initiatives such as ... (more)

Best Omnichannel & Integration Solution

The Best Omnichannel & Integration Solution category recognizes the tools that seamlessly connect online and offline sho... (more)

Best IT Infrastructure & Cloud Solution

The Best IT Infrastructure & Cloud Solution category highlights essential tools that keep e-commerce businesses secure, ... (more)

Passionate about e-commerce? Join us on 22.02.2024!

Register now and get your complimentary ticket for E-commerce Berlin Expo! Explore 5 stages of presentations and meet 250+ exhibitors!

You will receive a digital ticket as a ready-to-print .pdf file a few days before the event. Your registration means acceptance of the Terms & Conditions.

E-commerce Germany Awards 2025

Networking Party & Awards Ceremony

  • 19th February 2025

    Event date

Support

Do you have any questions? Feel free to ask!
Aleksandra Dalemba Event Manager
awards@ecommerceberlin.com
  • 19th February 2025

    Event date