Sendcloud GmbH

Name of the product or service

Die All-in-One Versandsoftware für Onlineshops

Votes: 211

Product or service description

Sendcloud is the all-in-one shipping platform for webshops owners that reduces costs and enables a seamless delivery and returns process. Shops can be easily connected via the API interface or with one of the more than 20 store system integrations. Labels for multiple shipping service providers such as Deutsche Post, DPD, DHL, GLS or UPS can be created with just one click. Users also benefit from personalized tracking emails and an individual returns portal - features to increase brand awareness and customer loyalty. At Sendcloud we believe that shipping should be easy for anyone. From label creation, order processing, Track&Trace emails, to shipping analytics, everything should be simple and seamlessly. Today, we help more than 20.000 webshops to grow their business and save time.

Distinction from the competition

Clearly our customer-centric approach: With the beta test groups, we gain valuable insights into our customers' needs, which enables us to constantly improve and innovate. We have the courage to base our decisions on the insights we gain and change plans accordingly when needed.

In addition, what sets our service apart from our competitors is that we provide tremendous value to our customers: We don't just sell a piece of software, we add value. With Sendcloud, our customers are able to save resources and avoid errors, improve their conversions, increase customer satisfaction, increase their ROAS - and make customers happy instead of seeing the profit.

Product or service innovations

Market launch UK, new integration partnership with real.com and JTL, provide EORI number, new express shipping methods, import Shopify HS codes & country of origin, navigation through entire status history of shipments, payment method "cash on delivery", generate pickup reports

Customer case study

https://www.sendcloud.de/success-stories/

We all know that handling returns can be a nightmare. That's why KLEIR developer Nick Daelemans decided to find a solution to make the returns process as simple as possible, reducing the time lost. And by using the Sendcloud API, he managed to do just so.

Nick: "To speed up the returns process, I created an application that uses the API to create a label in Sendcloud and automatically downloads it."

Positive feedback & testimonials

"Sendcloud means for us: full transparency over the shipping process and structured, fluid processing of all orders - completely without chaos." Gerald Koenen | Co-Founder of Siegfried Rheinland Dry Gin

"Sendcloud is the optimal interface between our shopsystem and the shipping service providers." Kerstin Wacker | Logistics Manager at Sternglas

"Excellent advice - intuitive tool. Excellent advice, high-quality and intuitive interface, very good support and fair pricing. We can recommend SendCloud without reservation." Christian Alber via Trustpilo

Website

https://www.sendcloud.de/


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