Simpletire - "eDesk by xSellco helps our customer support team respond to every message in seconds making us more efficient." and Domu Brands "We’d definitely recommend eDesk. It gives you a centralized view of every aspect of the team performance and allows you to plan and prepare for peak seasons."
It natively integrates with every major online marketplace and shopping cart software, as well as every major social channel.
Integration with Instagram (first helpdesk to do that) One click, suggested responses powered by A.I. Prioritized pre-sales queries to help increase sales
The list of the winners
The 2020 E-commerce Germany Awards were announced during the Ceremony that took place on February 12th 2020
The Virtual Awards Ceremony