Votes: 135

Product or service description

Simpletire - "eDesk by xSellco helps our customer support team respond to every message in seconds making us more efficient." and Domu Brands "We’d definitely recommend eDesk. It gives you a centralized view of every aspect of the team performance and allows you to plan and prepare for peak seasons."

Distinction from the competition

It natively integrates with every major online marketplace and shopping cart software, as well as every major social channel.

Product or service innovations

Integration with Instagram (first helpdesk to do that) One click, suggested responses powered by A.I. Prioritized pre-sales queries to help increase sales



Winners of E-commerce Germany Awards 2022

learn more & register for Expo

Do you want a free ticket to visit E-commerce Berlin Expo on 23. February 2023? 5 stages of presentations, over 200 exhibitors.

You will receive a digital ticket as a ready-to-print .pdf file a few days before the event. Your registration means acceptance of the Terms & Conditions.

E-commerce Germany Awards 2023

Networking Party & Awards Ceremony

  • 22nd February 2023

    Event date


Do you have any questions? Feel free to ask!
Aleksandra Dalemba Event Manager
  • 22nd February 2023

    Event date

  • E-commerce Capitals Sp. z o.o. Sp.k.


  • POLAND, 60‐586 Poznań, ul. Botaniczna 26/2


  • VAT ID PL7792439665