Best Sales Generating Tool (from lead to the customer)

Nowadays sales generating tools are one of the most important digital assistance to every sales team. In e-commerce, these tools play a key role in supporting sales teams in the process of generating leads and eventually future customers. This is why one of the E-commerce Awards will be granted in this area! Your product/services will be suitable if they are dedicated to, among other things:

  • customer relationship management (CRM) - from acquisition to retention
  • lead acquisition
  • retargeting / pre-targeting and targeting,
  • creating newsletters
  • sales funnels
  • lead scoring
  • enhancing conversion rates

Best Customer Communication Tool

As customer happiness has become an increasingly more popular term, many companies have come to realize the importance of client communication. Being in touch with your user base, to build and leverage a relationship with them has shown to be of great benefit for companies. Our Best Client Communication Tool will be given to services that help businesses support their customers. Your product/services will be suitable if they are dedicated to, among other things:

  • customer service solutions
  • instant messaging, live chat, and /und chatbot solutions
  • customer loyalty & experience
  • ticketing systems
  • end-to-end user journey monitoring
  • customer review management system
  • email marketing solutions

Best Solution for International Expansion

International expansion is one of the most important factors in the e-commerce industry. This category is dedicated to providers who help develop businesses around the world. "Go global" is a crucial thing here and all examples of how your tool or service can help to sell on the foreign markets are warmly welcome. We’ll award the best example with our E-commerce Germany Award. Your product/services will be suitable if they are dedicated to, among other things:

  • cross-border payments infrastructure
  • international logistics services
  • tax/legal/compliance consulting
  • pricing and currency control solutions
  • translation services

Best Logistics Solution

Logistics service providers are more popular by the day. However, with the increasing number, it is hard to choose the ‘right’ one. This category will enable the best logistics service providers. Your product/services will be suitable if they are dedicated to, among other things:

  • preparation/delivery/reverse logistics
  • packaging
  • environmental problems
  • after-sales requests management on social media
  • supply chain warehouse efficiency

Best Platform / Shop Software

This Award will recognize platforms that have moved beyond digital displays and point digital offerings to create an immersive, connected, and compelling realization of this next iteration of retail. Your product/services will be suitable if they are dedicated to, among other things:

  • components, accessories, innovative shopfitting, design
  • SaaS solutions/online shop platforms
  • e-commerce website plugins
  • customer-facing solutions
  • back-end organization software

Best payment provider

The E-commerce Awards recognize customer service, excellence, and innovation in the German payments industry. Winning entries come from those companies, individuals, and organizations, who have launched and/or implemented the most outstanding payment solutions, initiatives, and projects during the past year. Your product/services will be suitable if they are dedicated to, among other things:

  • payment gateways
  • mobile payment solutions
  • anti-fraud and security innovations
  • buy now, pay later solutions
  • blockchain or cryptocurrency initiatives

Best analytics / BI solutions

Another award with a focus on data-driven services. The judges are looking for data collection systems and intelligent analytics to help guide business decisions. Innovation is critical here, and there is no reliance on case study materials for successful applicants (although where given, it will be taken into consideration). Your product/services will be suitable if they are dedicated to, among other things:

  • data integration & management
  • price monitoring solutions
  • real-time analytics
  • voice & video analytics
  • big data
  • AI & predictive modeling

Best Agency

The Best Agency Award is the most prestigious award given by the E-Commerce Berlin Expo. It recognizes the extraordinary accomplishments of an agency offering services to e-commerce businesses operating on the German market. The winner of this award has proved to solve industry needs with innovative strategies and game-changing solutions. Your product/services will be suitable if they are dedicated to, among other things:

  • website development
  • content creation and optimization
  • social media management
  • SEO and SEM
  • affiliate marketing

Best IT and infrastructural solution

The award honors achievements in every aspect of the information technology dedicated to e-commerce and highlights the very best products, innovators, and leaders in today’s tech market. The judges will evaluate the solution's impact and usability for the industry. Your product/services will be suitable if they are dedicated to, among other things:

  • cloud infrastructure & hosting
  • API management
  • security solutions
  • software development
  • other IT solutions

Best Innovation / New development in E-commerce

This award recognizes the best innovation implemented in the last 2 years. Whether that idea is big or small, they should clearly redefine e-commerce services. After all, innovations that change the industry exist in all sectors. Your product/services will be suitable if they are dedicated to, among other things:

  • future retail
  • artificial intelligence
  • virtual/augmented reality
  • headless commerce
  • m-commerce

Celebrate your success in e-commerce

Submit your company to the E-commerce Germany Awards

We’re here to help your services stand out and recognise all the things you and your team have been working on. Our goal is to identify the most promising companies which are effectively providing innovative solutions to real-life problems faced by e-merchants, retailers, and brands.

  • Do you want to promote your brand in front of 14k users voting online?
  • Have you introduced some new and innovative e-commerce solutions?
  • Have you achieved something extraordinary in your industry?
  • Or, maybe do you just want to celebrate your success with your team during such a special night?
  • November 1, 2021

    Submissions Open

    Time for your company's submission

  • December 1, 2021

    Internet Users’ public voting

    Voting takes place on the Contest Website. Each Internet User can cast one vote in each category. A LinkedIn account is required to cast the vote

  • December 17, 2021

    Public voting Nominees announcement

    The announcement of the list of Participants nominated in all contest categories will take place on the Contest Website

  • January 3, 2022

    Jury voting

    Determining the results of the Contest - selection of winners in each category

  • February 8, 2022

    Winners Announcement

    The announcement will take place during the E-commerce Germany Awards Ceremony


About the Awards

You can find the detailed descriptions here. Please make sure to read them before the submission, as our Jury Members will choose the winner according to the category criteria.

Here are the most important dates in the contest:

  1. Entry into the contest and submissions: November 2, 2020 - January 8, 2020
  2. Internet Users’ public voting: February 1, 2021 - February 28, 2021
  3. Public Voting Nominees’ announcement: March 1, 2021
  4. Jury voting & The selection of winners: March 15, 2021 - March 31, 2021
  5. The winners’ announcement during the E-commerce Germany Awards Ceremony: May 26, 2021

Participation in the E-commerce Germany Awards Contest is free of charge for the E-commerce Berlin Expo exhibitors. Other participants will be required to pay a participation fee of 200 EUR, but only in case they are in the top10 companies in the category and get through to the second round of the competition.

Yes, you can enter two submissions. However, each of them needs to be in a different category. Please note that having more than one submission may make it more difficult to win since people may vote for any of your submissions, yet the votes don’t add up.

You will find the ranking on the E-commerce Germany Awards website. It will be updated every 24 hours, so you can check your current votes count and position in the Contest. Please note that the number of votes will not be visible for the first two weeks of the online voting.

For us, fair play is the core value, not a buzzword. Our IT department will be closely monitoring the voting process. All the suspicious activities suggesting the use of illegal tactics, tools, bots or simply buying votes will be investigated. After the investigation finds possible proof of cheating, we will verify them and, if needed, cancel all the votes acquired using illegal methods. Also, that particular submission might be dismissed without any possibility to appeal. Our system is sensitive to any cheating attempts, so we don’t recommend cheating as it may result in your submission’s withdrawal.

We will be more than happy for you to join the event as a sponsor! You can take a look at the available sponsorship packages (here)( If you have any questions, feel free to contact our Event Manager, Jacob Przybylski, at

Media Partners

Community Partners

Communication Partner


Feel free to contact us regarding our offer. Regards!
Jacob Przybylski Event Manager
+49 302 555 98 79
  • 8th February 2022

    Event date

  • E-commerce Capitals Sp. z o.o. Sp.k.


  • POLAND, Poznan, Jana Matejki 52/4

    Legal address

  • VAT ID PL7792439665