Product / Service Description:
telbes - the easy way to do customer service.
The specialist for outstanding multichannel customer service has a name – telbes. Either telephone, e-mail, chat, WhatsApp or ticket processing – or all of them simultaneously – telbes stands for friendly, competent and professional customer service, 24/7 if requested. Interfaces for different shop systems enable the telbes customer consultants to receive orders over the in-house developed telbes system. A notification system provides our staff with standardised presentation of all the customer and product information and data. Thereby telbes offers first-class and cost efficient processing of even the smallest volume of enquiries.
Product / service innovations in the last 12 months
Live Chat Service
Report Analysis in real time
What is the difference between competitive solutions?
- Higher profits with 24/7 service
- A unique selling point over competitors
- Satisfied customers who keep coming back
- More time for your core business
- Simple and intuitive reporting
- Suitable for all business sectors
Regardless of whether they are taking orders, processing a return or just simply answering a customer’s question - you can rest assured we’ll take over your customer service right away!