Product / Service Description:
Pazien is the first analytics platform to offer cross-provider and multi-functional benchmarking. Pazien is connected to data from over 30 global processors, acquirers and gateways, opening up a whole new level of comparison factors. Right now, merchants depend on peer relationships, conferences, or networking events to collaborate and understand where they're doing well and where they need to improve - and that's if their peers are willing to share. By anonymizing data, Pazien opens the conversation so merchants can understand how they're doing on a monthly basis and either justify their work to management, or make moves to improve their performance to be competitive with their market.
Product / service innovations in the last 12 months
-Pivot tables that drill into data, like how payment methods perform in specific regions
-Change over time views that pinpoint exact date ranges where performance dipped
-Customizable alerts that trigger when performance has fluctuated in anything from approval rates to chargeback rates
-Comparison views that show which providers are producing the best ROI
-Saved reports for easy access to daily data that matters to the user
-Industry benchmarking that dynamically compares peer performance
What is the difference between competitive solutions?
Currently payment processors, acquirers and gateways run benchmarking reports for their specific merchant data, but they don't have the ability to span multiple providers' data. Pazien has access to over 30 global providers' data, allowing merchants to compare how their processors are performing vs. the processors of like merchants. Instead of waiting for providers to gather an annual report, the merchant can simply log in to Pazien and benchmark their performance on a monthly basis. This allows merchants to act quickly and to make informed decisions on improvements to their payments operations. It also opens the conversation between merchant and provider on areas to strengthen partnerships.
At its core, Pazien is the first payments analytics platform that automatically gathers any merchants' acquirer, processor, gateway and order management data and breaks the numbers down into visual, interactive analytics. Filters, pivots, and alerts can be customized to help merchants quickly address any payments performance issues.